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La Quinta Inn & Suites Jackson

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1 room 2 adults 0 children
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La Quinta Inn & Suites Jackson
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386 Reviews from our TripAdvisor Community

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Showing 386: English reviews
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Grapevine, Texas
Reviewed yesterday NEW

Review collected in partnership with La Quinta
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Helpful?
Thank SuzieQTTX
Alabaster, United States
Reviewed yesterday NEW

This Inn is obviously pretty old, but it has been very adequately maintained. Service was excellent; everything was clean; the mattress was exceptionally comfortable. We would welcome the opportunity to visit this location again and recommend it to all.

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Thank robertmV5132NC
Bonham, Texas
Reviewed 3 days ago NEW

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Thank sewcrafte
LQ1033GM2, General Manager at La Quinta Inn & Suites Jackson, responded to this review

Lawrence, Kansas
Reviewed 1 week ago via mobile

Stayed one night here. Quiet, clean and comfortable. Booked online and it was easy to find and everyone was helpful and nice. We had one king and the bed was comfortable and we had enough towels. Breakfast was the usual waffles and such. Everything was clean and well stocked.

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Helpful?
Thank Cindy N
LQ1033GM2, General Manager at La Quinta Inn & Suites Jackson, responded to this review

Dear Cindy N, Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Jackson La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Elray A....

Texas
Reviewed 1 week ago via mobile

Hotel desk staff was very friendly and helpful. Unfortunately the hotel is very run down. Every area is in desperate need of cleaning and updating. Halls smelt of cigarette smoke. Room was very dirty and smelled sour, even with an essential oil diffuser running. Bathroom door didn't shut all the way because the door was warped and falling apart. There...

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Helpful?
Thank Elisa G
LQ1033GM2, General Manager at La Quinta Inn & Suites Jackson, responded to this review

Dear Elisa G, Thank you for taking the time to respond. It appears that we did not meet your expectations on this visit. Rest assured that the corrective measures have been taken to correct the issues at hand. We look forward to serving you again. Sincerely, Elray A. General Manager

United States
Reviewed 3 weeks ago

Clean, fresh room and very friendly front desk hostess, Kristina. We arrive in the evening and hotel was almost completely booked. Kristina found a first floor 2 queen room for us and treated us with the most respect. We enjoyed our stay here as we passed through town.

Review collected in partnership with La Quinta
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Thank I5442ICrosec
LQ1033GM2, General Manager at La Quinta Inn & Suites Jackson, responded to this review

Dear I5442ICrosec, We really appreciate you taking the time to let us know about your stay. We are glad that your family had a positive experience while lodging with us. We look forward to accommodating your family in the future. Sincerely, Elray A. General Manager

Waterville, Maine
Reviewed 4 weeks ago

Clean, but the property has been well-used and could use some updating: wood veneer chipped off door and desk, No refrigerator. The back of the tub was a right angle, so could not lean back to relax in the bath. It also has an odd entrance off the street; not an obvious driveway.

Review collected in partnership with La Quinta
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Thank travelME6
LQ1033GM2, General Manager at La Quinta Inn & Suites Jackson, responded to this review

Dear travelME6, Thank you for reporting the issues you experienced at our property. We strive to make all guest stays a positive one. The appropriate steps will be taken to address the issues you commented on. We hope to serve you again. Sincerely, Elray A. General Manager

Reviewed 4 weeks ago

Outstanding customer service day or night during my stay here in Jackson, Tn. I traveled here from Atlanta, Ga and was treated with respect and care. I was very comfortable in the king bed in my King room. PROS: The breakfast was great, room was very clean, restroom were impeccable, always had clean linen.CONS: No refrigerator or microwave in the...

Review collected in partnership with La Quinta
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Thank Courtney C
tucson
Reviewed 11 February 2017 via mobile

Kristina, the woman at the customer service counter, was very kind and helpful. After 14 hours on the road, she was a breathe of fresh air. The room was clean, the bed was comfortable, the shower had great pressure, and the morning coffee was hot! Thank you from a traveling military family! We are revived for another 14 hours!

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1Thank tkbebe2002
LQ1033GM2, General Manager at La Quinta Inn & Suites Jackson, responded to this review

Dear tkbebe2002 , Thank you so much for reporting your experience on your stay with us. We are very pleased you had an enjoyable stay and look forward to serving you again on your next visit to Jackson. Kristina is a pleasure to work with, I will definitely sharing your comments with her. Sincerely, Elray A. General Manager

Valliant, United States
Reviewed 10 February 2017

A clean economical interstate hotel. We stay here about twice a year. Usually arriving late and checking out early. A nice hotel for the price. Hotcakes and biscuit gravy on the breakfast buffet. Warning: they will raise the price if the hotel starts filling up. So, book online to get the best rate.

Review collected in partnership with La Quinta
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1Thank Kathleen F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Jackson

Address: 2370 North Highland, Jackson, TN 38305
Region: United States > Tennessee > Jackson
Price Range: $95 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Jackson 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
La Quinta Inn Jackson Hotel Jackson
La Quinta Hotel Jackson
La Quinta Jackson
Jackson La Quinta
Hotel Style:
#2 Best Value Hotel in Jackson
#8 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Jackson staff and other travellers.
3 questions
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Timbuctú, Tombouctou, Mali
8 months ago
Green Valley, Arizona
9 months ago

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Questions? Get answers from La Quinta Inn & Suites Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose laquinta inn very clean nice place”
 of 5 bubbles amandakT2359XC, 29 Nov 2016 | Read review
“getting into the parking lot from the street can be tricky!”
 of 5 bubbles glenn9, 6 Nov 2016 | Read review
“All are good. Choose King bed.”
 of 5 bubbles HermanE58, 15 Oct 2016 | Read review
“If you don't have a pet, ask to see if they have a pet free floor..”
 of 5 bubbles mgwds1, 11 Oct 2016 | Read review
“Be prepared for an older model hotel”
 of 5 bubbles Katie6448, 22 Sep 2016 | Read review
5 of 5