We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel Jackson

853 reviews
Save
Traveller (66)
Room & Suite (22)
Dining (8)
Overview
  • Excellent42%
  • Very good28%
  • Average14%
  • Poor8%
  • Terrible8%
Travellers talk about
“cookies”(113 reviews)
“double tree”(59 reviews)
“executive floor”(12 reviews)
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Jackson
Special Offer: Double Points, Every Stay
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (853)Write a Review
Filter reviews
850 results
Traveller rating
344
242
122
73
69
Traveller type
Time of year
LanguageEnglish
More languages
344
242
122
73
69
Show reviews that mention
All reviewscookiesdouble treeexecutive floorbreakfast buffetroom was cleanthe hotel staffbusiness tripvery nice hotelnice stayan older hotelfitness centerstaff was friendlydefinitely stay here againgreat place to stayparking lottwisttennessee
FilterEnglish
Updating list...
1 - 5 of 850 reviews
Reviewed 1 week ago

Jackson TN visit was a great visit no problems with the room sleep very well. Food was good and everyone was very helpful. I always stay here when I come to Jackson because I always have a great stay here

Review collected in partnership with DoubleTree by Hilton
Thank Lonnie C
Response from Doubletree731, Front Office Manager at DoubleTree by Hilton Hotel JacksonResponded 5 days ago

Thank you for taking the time to let us know how your stay was. I am pleased to hear that you enjoyed your stay! We look forward to your next stay with us!!

Hotel's Favourite
Reviewed 5 January 2018

Really enjoyed walling into this lobby it had a feel of comfort for me. The desk staff made sure we had everything we needed. The surprise was the restaurant and staff really who made our one-night stay so enjoyable. Thanks Victoria and Brooke for making...More

Thank Tom T
Response from Ginger M, Manager at DoubleTree by Hilton Hotel JacksonResponded 9 January 2018

Thank you for responding to our survey. We are happy to see that your stay was an enjoyable stay. We want to thank you for staying with us and we look forward to your next visit. Sincerely, GM

Reviewed 2 weeks ago

Overall stay was excellent. Close to large chain Restaraunts. Located off a main highway near plenty of shopping. Enjoyed the coffee bar in the lobby with choices of creamers. Great rain shower & nice towels. Name brand toiletries. Hot cookie upon arrival. This is why...More

Review collected in partnership with DoubleTree by Hilton
1  Thank rhondab418
Response from Ginger M, Manager at DoubleTree by Hilton Hotel JacksonResponded 1 week ago

We want to thank you for taking the time to respond to our survey. We are happy to see that your stay was enjoyable. Thank you for staying with us and we look forward to seeing you again in the future. Sincerely, Ginger M

Reviewed 2 weeks ago

Front desk staff was very friendly and helpful both at check in and when I checked out. I felt very welcome. My room was clean and comfy and well designed. I would definitely stay at this property again when in the area.

Review collected in partnership with DoubleTree by Hilton
1  Thank Mindy K
Response from Doubletree731, Front Office Manager at DoubleTree by Hilton Hotel JacksonResponded 2 weeks ago

Thank you for taking the time to let us know about your stay. I sincerely appreciate your feedback and I am so pleased you enjoyed your stay and that you felt welcomed. We look forward to your next stay with us.

Reviewed 9 January 2018

We came here for a business trip . We really enjoyed our stay . The rooms were nice and the bed was really comfy . The vital staff were real friendly . This was our first stay at this hotel branch . I thought that...More

Review collected in partnership with DoubleTree by Hilton
1  Thank samanthatY7284LY
Response from Ginger M, Manager at DoubleTree by Hilton Hotel JacksonResponded 10 January 2018

We want to thank you for responding to our survey. We are happy to see that your stay was enjoyable. Thank you for staying with us and we look forward to your next visit with us. Sincerely, GM

View more reviews
PreviousNext
123456170
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Banquet Room
Conference Facilities
Laundry Service
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$105 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Jackson
#4 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
#7 Business Hotel in Jackson
Room types
Non-Smoking Rooms
Details
Price range
US$105 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Jackson
#4 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
#7 Business Hotel in Jackson
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (66)
Room & Suite (22)
Dining (8)
Pool & Beach (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
leshave
17 January 2018|
AnswerShow all 2 answers
Response from SharkCinTN | Reviewed this property |
I am a diamond Hilton Member and it was not offered so I’m going to assume no.
1
Vote
Lori L
9 February 2017|
AnswerShow all 3 answers
Response from Doubletree731 | Property representative |
Hi Lori L! Thank you for contacting the DoubleTree Jackson. Unfortunately we do not have a spa on property. There are several Day Spa's that we could recommend. We do have a comfortable indoor/outdoor heated pool. Safe... More
0
Votes
Room Tips
"The HVAC was quiet... nice."
Read review
"Avoid the first floor hallway behind the registration desk. Noisy."
Read review
"If you must stay here, ask for a room that look out on U.S. 45 (the bypass)"
Read review
"Above the third floor"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing