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Hampton Inn & Suites Jackson

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150 Campbell Oaks Dr, Jackson, TN 38305-1306
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (18)
Room & Suite (30)
Dining (4)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn & Suites Jackson
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 32 hotels in Jackson
Location
Cleanliness
Service
Value
Travellers' Choice
Best known for our friendly, attentive staff, our hotel is located directly off of Interstate 40 and a short drive to the West Tennessee Healthcare Sportsplex, Casey Jones Village and Jackson's many industrial corridors. We've got free WiFi, parking and 24-hour business center. Breakfast is always on us!
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Room & Suite (30)30
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Street parking
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Breakfast available
Breakfast buffet
Complimentary tea
Business Centre with Internet Access
Photo copier / fax In business centre
Baggage storage
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
First aid kit
24-hour front desk
Express check-in / check-out
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Room features
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Microwave
Cable / satellite TV
Sofa bed
Bath / shower
Sofa
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
964Reviews3Q+A79Room tips
Traveller rating
  • 683
  • 169
  • 63
  • 30
  • 19
Time of year
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Popular mentions
auggiesmom wrote a review 7 Jun
Winston Salem, North Carolina120 contributions38 helpful votes
Arrived at 7:50 PM and was told that no maids had shown up and our room was not ready. There was another gentleman there who had been waiting 4 hours for a room! The bathrooms off the main lobby had no toilet paper or paper towels and the trash was overflowing onto the floor. Coffee in the main area was cold. We waited 50 minutes and were getting ready to leave when a room came available. The room itself was fairly clean although the bathroom smelled of urine and we did not think the floor had been mopped. The bed was comfortable. For breakfast, there was a very limited selection of prepackaged cereal and muffins. But no yogurt, bagels or toast. THis may have been due to covid restrictions. Will definitely no stay there again. Not even close to the usual Hampton Inn standard
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Date of stay: June 2021
Value
Service
Sleep Quality
Room Tip: Avoid completely if possible
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Marla B wrote a review Mar 2021
Wichita, Kansas81 contributions19 helpful votes
Hotel's Favourite
The front desk staff were very friendly and helpful to us and others. The room was clean and quiet. We used the fitness center -also clean. Breakfast had more options than we expected: cereals, fruit, oatmeal, boiled eggs, and sausage/biscuits. Microwave is available. Price was reasonable. If you’re in the Jackson area, we would definitely recommend this hotel.
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Date of stay: March 2021Trip type: Travelled with family
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maxwelllisam wrote a review 5 Jun
1 contribution
Several concerns with our stay, which was booked from the road. Firstly the hotel staff were very loud outside building. When I tried to call and ask them to be quiet (after 10pm) no-one answered the phone. They were Shouting, laughing, etc… Our room and bathroom were not very clean. The sink was clogged and gross. The toilet paper holder was broken and kept falling off the vanity. We also called to confirm about the hot breakfast and was assured it was what we were looking for (eggs, waffles, meats) but it was more grab and go and heavily processed. Front desk staff were excellent and kind.
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Review collected in partnership with Hampton
Date of stay: June 2021
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trudysimm0ns wrote a review May 2021
Hot Springs Village, Arkansas1 contribution
Couldn’t wait to leave this hotel Bathroom was dirty and not sanitized. Room wasn’t ready at 3:00 as it should have been. Room had a horrible order. Rug looked nasty. No closet to hang my clothes. Very noisy
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Review collected in partnership with Hampton
Date of stay: May 2021
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SandiLarry L wrote a review May 2021
FORT SMITH, AR319 contributions80 helpful votes
We were set up for a 3:00 check in. Arrived at 2:45. NO rooms available-they were cleaning rooms. Came back at 3:15 and still no rooms. Really, NO ROOMS. I told her we didn't really need a double queen, a king would be ok. We waited in the lobby until 4:30 and she motioned us over. She said she had a wonderful room for us. We were so tired since we had been traveling since 4:30 AM. Ended up in a filthy handicap room. The bed was hard as a rock and I ended up at the desk asking for sheets for the pull out sofa bed because I couldn't sleep on that hard bed. No offer to change rooms and by the way, in a handicap room everything is low and that is a problem. I almost didn't get out of the bathtub! There was dust and dirt around the edges of the bathroom tile and even some really gross brown crud. The whole room smelled like BenGay. Poorly managed. Stay anywhere but here. I also had a email from Hampton Inn asking for an evaluation. I told them the same thing - CRICKETS!
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Date of stay: April 2021
Location
Service
Sleep Quality
Room Tip: Just do not stay here.
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PRICE RANGE
US$100 - US$173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites jackson hotel jackson, hampton inn and suites jackson, hampton inn jackson, jackson hampton inn
LOCATION
United StatesTennesseeJackson
NUMBER OF ROOMS
85
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Frequently Asked Questions about Hampton Inn & Suites Jackson
Which popular attractions are close to Hampton Inn & Suites Jackson?
Nearby attractions include Jackson Escape Rooms (5.9 km), Rusty's TV and Movie Car Museum (6.2 km), and Casey Jones Village (4.6 km).
What are some of the property amenities at Hampton Inn & Suites Jackson?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton Inn & Suites Jackson?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites Jackson?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at Hampton Inn & Suites Jackson?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Hampton Inn & Suites Jackson?
Conveniently located restaurants include Picasso Bistro & Pizzeria, Rock'n Dough Pizza & Brewery, and Tulum Fresh Mexican Grill.
Are there opportunities to exercise at Hampton Inn & Suites Jackson?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Hampton Inn & Suites Jackson?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Hampton Inn & Suites Jackson?
Many travellers enjoy visiting Casey Jones Village (4.6 km).
Is Hampton Inn & Suites Jackson accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.