We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hampton Inn & Suites Jackson

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hampton Inn & Suites Jackson
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

688 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hampton Inn & Suites Jackson
See the most recent reviews
Showing 685: English reviews
Murfreesboro, Tennessee
Reviewed 11 August 2016

This is a great hotel. It lives up to Hampton standards. The front desk staff is top-notch. They are very kind and accommodating. Housekeeping is excellent and the rooms are VERY nice and clean. I loved staying here and this is definitely my first choice in the Jackson area for a clean, quiet, comfortable and overall excellent hotel stay.

 Report
Helpful?
Thank Prinsassjo21
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Prinsassjo21, Thank you so much for this wonderful review! We are so happy that we were able to live up to the Hampton name! Thank you for all of your kind words about our entire staff! We have a great crew here that go out of their way to make life easier for all of our guests! Our housekeeping team...

Memphis, Tennessee
Reviewed 9 August 2016

The property is wonderful, however the lady who set.up the breakfast was a bit rude. The view of our to was perfect ad well.as the room cleanliness. The pool was one of the best parts. The water was.can, as well as they have a shower before.you get in the pool.

Review collected in partnership with Hampton
 Report
Helpful?
Thank Ibinka N
Robert M, General Manager at Hampton Inn & Suites Jackson, responded to this review

Ibinka N, Thank you for taking the time to leave us this review. I apologize for the poor attitude from the lady setting up breakfast. This is not what we expect from our staff and is not how we wanted to start your day. I am very pleased to hear that the cleanliness was perfect and that you were able...

Shelbyville, IN, United States
Reviewed 8 August 2016

Electronic check in allowed for a 15 second check in at the desk where I was simply handed the key to my room on arrival. Room was immaculate and King Size bed extremely comfortable allowing for an unusually good nights rest for me as I normally don't sleep well at hotels. Complimentary breakfast included sausage gravy and biscuits, waffles, eggs,...

Review collected in partnership with Hampton
 Report
Helpful?
Thank Lew H
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Lew H, Thank you so much for taking the time to leave us this wonderful review! E-Checkin is extremely convenient. You can choose your own room and location, and all we do is hand you your keys when you get in! I am glad that you were able to sleep well despite not being able to in other hotels! We...

Chicago, United States
Reviewed 8 August 2016

My favorite stop in Jackson. The staff is always warm, friendly and accomidating. They make you feel as if you are coming home to visit family! Each time I have stayed, front desk to hose keeping attends to your needs.

Review collected in partnership with Hampton
 Report
Helpful?
Thank Lorenzo C
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Lorenzo C, Thank you so much for leaving us this amazing review! I would also like to thank you for your continued loyalty to our hotel! Repeat guests are one the greatest compliments we could ever have. I know the whole staff loves it when we see your name in our list of arrivals! Thank you for your kinds words...

Matawan, New Jersey
Reviewed 29 July 2016

After driving for 10 long hours, what a warm welcome from Claire! When we arrived, we were tired and hungry - Claire made us feel like we were now home. She got us to our room, made sure everything was proper and gave us a great suggestion for dinner. Breakfast the next morning was tasty and the "goody-bag" of water...

 Report
Helpful?
Thank RabbiMal
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

RabbiMal, Thank you so much for taking the time to leave us this fantastic review! Claire is awesome isn't she? She truly cares for each and every person who comes through our doors! I am thrilled that after 10 hours, you were able to get a good some food and a good nights sleep. Thank you for your compliments about...

Louisville, United States
Reviewed 28 July 2016

This hotel is clean and updated. It's not right on the strip with all of the retail, but it's only an exit or so away, so convenience without the traffic. Stopped over with my husband and 2 kids on the way home from Texas and had a comfortable stay.

Review collected in partnership with Hampton
 Report
Helpful?
Thank Brandy S
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Brandy S, Thank you so much for taking the time to leave us this wonderful review! I am glad that you enjoyed our location! Like you said, while you aren't right on the strip with the restaurants, you're only an exit away! We are happy that you and your family were able to have a comfortable stay on your journey...

Reviewed 25 July 2016 via mobile

Room nice, comfortable. ALL Staff was EXCEPTIONAL. Front desk friendly and helpful and attentive. Food great, staff in food area wonderful. Cleaning staff was wonderful. Must be a prerequisite to hiring... Must be friendly, helpful, courteous and thoughtful. Spent 3 days here for family event in Jackson. Booked this hotel by mistake. Sometimes mistakes are HAPPY ACCIDENTS!

 Report
Helpful?
Thank Marcy C
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Marcy C, Thank you so much for taking time out of your day to leave us this wonderful review! Words cannot express how thankful we are for your amazing words of kindness about our staff! Providing legendary service is something we strive for on a daily basis! We are always on the lookout for friendly and courteous people to add...

West Chester, oh
Reviewed 24 July 2016

Service was wonderful due to excellent staff...especially Debra and Tonie! The price was high for Hampton, but it's always our first choice to stay at Hampton. We are returning in August and with ease made our reservation?

Review collected in partnership with Hampton
 Report
Helpful?
Thank tclparks
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

tclparks, Thank you so much for taking the time to leave us this fantastic review! Tonie and Deborah are amazing! They genuinely care for everyone they come into contact with, and can bring a smile to your face in an instant! We appreciate your loyalty to the Hampton brand! We can't wait to see you again in August! Have a...

Reviewed 24 July 2016 via mobile

Very bad need of update, repair, and cleaning. Mold in shower.....i have never see a Hampton this bad...we like to stay in Hampton because no Surprises. Consistent a+ accommodation. But not here Not in Jackson Tn. I feel ripped off....quality far below expectations. From now on before booking Hampton anywhere I will ask to see room in advance. Sad....

 Report
Helpful?
Thank Debra B
Robert M, General Manager at Hampton Inn & Suites Jackson, responded to this review

Debora B, I am terrible sorry to hear about the poor experience you had while staying with us. I do appreciate your sharing these issues with us, as they are unacceptable. I will ensure that my Maintenance team corrects the issues in your room so that another guest does not share in your experience. We pride ourselves on providing an...

Ft. Worth, TX
Reviewed 24 July 2016

This Hampton Inn was extremely clean and fresh! (I think it may be brand new?) We had a great experience from the friendly and helpful staff to the very comfortable bed and pillows to the cleanliness and modern conveniences! But for me, the most important thing is freshness and clean AIR, and I knew this was a winner as soon...

 Report
Helpful?
Thank vineyardalto
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

vineyardalto, Thank you so much for taking the time to leave us this spectacular review! We are actually almost 10 years old! We appreciate you thinking we are new! Its one of the best compliments we could ever receive! We have such a great housekeeping and maintenance staff that makes sure our hotel is looking pristine! Thank you again for...

53 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (14)
Viewed
Room/Suite (5)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (1)
Viewed
Bathroom (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (12)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (4)
Viewed
Room/Suite (9)
Viewed
Pool/Beach Area (1)
Viewed
Family/Play Areas (1)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jackson hotels
5.0 km away
Fairfield Inn & Suites Jackson
0.2 km away
Courtyard Jackson
Courtyard Jackson
#5 of 28 in Jackson
356 reviews
4.3 km away
DoubleTree by Hilton Hotel Jackson
Show Prices
Show Prices
Show Prices
4.6 km away
Comfort Suites
Comfort Suites
#3 of 28 in Jackson
176 reviews
2.6 km away
Holiday Inn Express & Suites Jackson Northeast
0.5 km away
Residence Inn Jackson
Residence Inn Jackson
#7 of 28 in Jackson
246 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Hampton Inn & Suites Jackson

Address: 150 Campbell Oaks Dr, Jackson, TN 38305-1306
Region: United States > Tennessee > Jackson
Price Range: $183 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jackson 2.5*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com and Priceline so you can book your Hampton Inn & Suites Jackson reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Jackson
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hotel Style:
#1 Romantic Hotel in Jackson
#1 Family Hotel in Jackson
#1 Business Hotel in Jackson
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Jackson staff and other travellers.
2 questions
Ask a question
10 months ago
Hot Springs, Arkansas

See all questions (2)

Questions? Get answers from Hampton Inn & Suites Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Face south away from interstate if u like”
 of 5 bubbles T8345QBjimc, 4 Mar 2017 | Read review
“With Hilton Honors program, you can use the app and select your room.”
 of 5 bubbles cindypA564YU, 4 Sep 2016 | Read review
“we stayed in a suite.. lots of room w/fridge - microwave - sink - coffee / super cozy”
 of 5 bubbles Krazybcuz, 22 Jul 2016 | Read review
“King suite was very nice and big”
 of 5 bubbles SherryB_13, 6 Jul 2016 | Read review
“I'd be happy to stay here again! As a regular, the staff here will work to get you the best possible room!”
 of 5 bubbles 344neilw, 27 Jun 2016 | Read review
5 of 5