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There was some confusion on the check in, but it was resolved to our satisfaction. We had reserved rooms next to each other, but there wasn't any available on the ground floor. The cable box in one of our rooms was broken, and once we...More
Thank Diane H
Response from Baymontjc, Public Relations Manager at Baymont Inn & Suites Johnson CityResponded 1 March 2017
Thank you very much for staying us and taking the time to give us review. Appreciate the complements. We will definitely work on the areas need attention for better guest satisfaction.
We stayed at the Baymont in Johnson City TN last night. It took over half an hour to check in even though the room was paid for in advance. She had ti make 3 phone calls to get help. The worst thing is there was...More
Response from Baymontjc, Public Relations Manager at Baymont Inn & Suites Johnson CityResponded 26 February 2017
Please accept my sincere apologies. When you came to check out you reported the incident and the front desk associate was reaching to get a paper to write the note for the management. when she turned around you were out the door. Sorry for the...More
We had to wait over 15 minutes to check in and we already had reservations. There were No toiletries not even bath soap in the room to use. I had to call down to front desk to have somebody bring us some. The next morning...More
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Response from Baymontjc, Manager at Baymont Inn & Suites Johnson CityResponded 19 February 2017
Please accept my apologies for your wait at check in. I had two guests in front of you. After check in almost an hour and a half later you called the front desk said that there was no toiletries and I personally delivered the items...More
US$73 - US$243 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available
Number of rooms
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Response from Robecca D | Reviewed this property |
Hello- I had a non smoking room with 2 beds. Also, I just looked up the Pet Policy on the hotel website and the site states: ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed. Hope this... More
Hello- I had a non smoking room with 2 beds. Also, I just looked up the Pet Policy on the hotel website and the site states: ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed. Hope this helps! Thanks