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DoubleTree by Hilton Hotel Johnson City

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701 Reviews from our TripAdvisor Community

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Showing 699: English reviews
Marietta, Georgia
Reviewed 25 July 2016

I stayed at this Doubletree Hotel for two nights during a business trip. The location is very convenient - right across the street from the "mall" (not much of a mall, but not bad for a small town) and in walking distance of some chain restaurants. The hotel restaurant is a decent burger place which would be good even as...

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1Thank Stacy E
Chattanooga, United States
Reviewed 25 July 2016

I feel like a family not a guest. I love the excellent service that I receive. Great place! Dog friendly! Great breakfast! Staff are so friendly and clean rooms! I really enjoy every time my staff and I stay here. The Manager is always so helpful especially when guest have questions about places to eat and local event.

Review collected in partnership with DoubleTree by Hilton
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1Thank Carol J
Greeneville, Tennessee
Reviewed 20 July 2016

This was our second time visiting the Doubletree for business. Our room was clean and comfortable and the staff was very friendly. We ate at the Burger Bar one night, and the food was delicious! We also had room service delivered and the food was outstanding. My only complaint is that the air conditioner could have been cooler. We kept...

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Thank Kibesu
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Many thanks for taking the time to share your experience at our hotel. We appreciate your feedback and will be happy to share it with our team. We are thrilled to hear you found your room clean and comfortable and our staff friendly, as well as enjoying our delicious food selections in Burger Bar and room service. Now that the...

Chillicothe, Ohio
Reviewed 20 July 2016

Nice hotel but housekeeping could be better....had to complain twice to get new towels and to have room cleaned while staying 4 nights....pool area was nice and big, kids had a good time....was not told that breakfast is not included

Review collected in partnership with DoubleTree by Hilton
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Thank 198reneew
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you for choosing to stay at our hotel and sharing feedback about your time with us. We offer our sincere apology for the issues you encountered with our housekeeping service and appreciate you letting us know. Your comments have been shared with our team so that we can take action to prevent it from occurring again in the future....

Athens, United States
Reviewed 20 July 2016

Traveling part of a group we were assured we had a 'block' of rooms to arrive and realize we were indeed all scattered across various floors of the hotel. Additionally, the food available was OUTRAGEOUS and the normal/general amenities 'continental breakfast (minimum)' were not provided. The rooms smell like animals with barking dogs all over. The smell of a smoker...

Review collected in partnership with DoubleTree by Hilton
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Thank Gloria B
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you for your review concerning your recent stay at our hotel. I want to sincerely apologize for any confusion regarding breakfast...it is not included in our standard or group room rates. We do make every effort to locate all group and team rooms as close as possible and we have made those efforts during this summer's tournament weeks. When...

Atlanta, Georgia
Reviewed 19 July 2016

Johnson City is about an hour, by XWay, from Asheville. All my usual places in Asheville were booked, so I ended up here. I'm glad I found the hotel. It was clean, but showing its age. The staff were plesant. the price was very reasonable. Bed, linens,bathroom, staff, ground level room sounds and internet connection were fine. No issues of...

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Thank 2013CTB
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Many thanks for taking the time to share your review of our DoubleTree by Hilton Johnson City. We are very happy to hear you made the short but beautiful trip over the mountains from Asheville and chose to stay at our hotel. It pleases us greatly to know you found our staff pleasant, and the guestroom and grounds met your...

Allentown, United States
Reviewed 19 July 2016

Nice hotel, but for a Doubletree brand, it could be a bit nicer. Rooms could use a refresh. The fitness room could use some sanitizer wipes to clean off machines. Was Hilton Gold but was not offered room upgrade.

Review collected in partnership with DoubleTree by Hilton
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Thank Mark G
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you for sharing your thoughts with us from your recent stay at our hotel. We take your satisfaction very seriously and I am truly sorry for your experience. Your comments will certainly be taken into consideration and shared with our team. We will address the issues you mention and will take corrective action immediately. Again, thank you for taking...

Ottawa, Canada
Reviewed 18 July 2016

For the night rate paid the room is not clean and the staff is ill trained to deal with customers. The front desk staff could not enter my Aeroplan number and the manager had to do it in the morning. Management did not tell that the issue is fixed and I had a later time to review with them if...

Review collected in partnership with DoubleTree by Hilton
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Thank Samer M
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you for your review of your recent experience at our hotel. We are very sorry that you encountered an unacceptable level of service with regard to our staff and the condition of your room. We strive to make sure every guest has a comfortable and rewarding stay and we regret we did not live up to these standards. Your...

Vienna, Virginia
Reviewed 17 July 2016 via mobile

This is a very old property although to be fair the rooms and other "guts" have been updated. Rooms are quite small and bathrooms smaller so but it is neat and clean and probably the best nights stay in town as well as being the only property that accepts pets in the area. The hotel is in a convenient location...

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Thank Spiegs1968
Steve L, Front Office Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you very much for taking the time to review our hotel on TripAdvisor. We offer our sincere apology that your were not made to feel welcomed on your arrival. Being sold out is never an excuse for failing to live up to our standards and we deeply regret we did not do our job in showing you how much...

Jackson, TN
Reviewed 17 July 2016

All of the hotel staff I interacted with were friendly and helpful. My room was comfortable and clean. Hotel was easy to find and close to several nice eating places. The facilities we used for business meetings and for reception and banquet were nice and accommodated our group very well. The food was also great.

Review collected in partnership with DoubleTree by Hilton
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Thank Jerry P
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you for sharing your experience at our hotel. We are very happy to hear you found your room to be comfortable and clean, and our staff friendly and helpful. It is a pleasure to share your comments with our hotel staff and culinary team. We greatly appreciate you staying with us and utilizing our meeting/reception facilities and hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Doubletree Hotel Johnson City is conveniently located at the "Hub" of the Tri-Cities only 12 miles from Tri-Cities Regional Airport, serving Bristol, Kingsport and Johnson City, Tennessee. The Johnson City Mall is immediately adjacent to our hotel. With easy access to I-81, I-26 and many other major highways, northeastern Tennessee and neighboring Virginia and North Carolina business centers and recreational attractions are just a short drive from our full service hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Johnson City

Address: 211 Mockingbird Lane, Johnson City, TN 37604
Region: United States > Tennessee > Johnson City
Price Range: $159 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Johnson City 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Doubletree Johnson City
Johnson City Doubletree
Hotel Style:
#4 Family Hotel in Johnson City
#4 Romantic Hotel in Johnson City
#6 Business Hotel in Johnson City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Johnson City staff and other travellers.
6 questions
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Avon, United States
over a year ago
tennessee, United States
7 months ago
tennessee
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Johnson City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room on the 5th floor. Try to get an upgrade to a suite”
 of 5 bubbles christophercJ4617XW, 3 Jan 2017 | Read review
“Any rooms away from the mall side are great, some over look pool.”
 of 5 bubbles johnkC2624OC, 30 Dec 2016 | Read review
“239 was near late night road noise from cars racing in parking lot!”
 of 5 bubbles 301nancyw, 29 Nov 2016 | Read review
“Third Floor is HHonor rooms. 2nd Floor is pet rooms. 5th floor is Executive.”
 of 5 bubbles lionelb751, 1 Nov 2016 | Read review
“? - We stayed on the fourth floor almost to the end.”
 of 5 bubbles navlrick, 26 Oct 2016 | Read review
5 of 5