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Holiday Inn Johnson City

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Holiday Inn Johnson City
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189 Reviews from our TripAdvisor Community

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Showing 189: English reviews
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Sorrento, Italy
Reviewed 3 days ago NEWvia mobile

Came in town for business and the place is all new inside. Rooms are clean and tidy! Towels are soft and bed was comfortable. They have a nice new bar and business center too! You can also have room service from the restaurant. Would visit again!

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Helpful?
Thank Adriene P
Ken P, VP Hotel Operations at Holiday Inn Johnson City, responded to this review

The staff and I appreciate you taking your time to let us know about your stay with us. We certainly thank you for the 5 Star rating. We are almost finished with a multi-million dollar renovation so it will only get better. You stated in your review that you would stay with us again so we are going to hold...

Kingsport, Tennessee
Reviewed 1 week ago via mobile

My husband had a sleep study done at a nearby facility and since isn't suppose to drive, I needed to tag along. Although I was only about 18 miles from home, I had a very enjoyable stay. The bedding was excellent, and the room was very clean. Room-darkening drapes and a late checkout available until 2pm. The renovations are down...

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Helpful?
Thank debbieb3505
Ken P, VP Hotel Operations at Holiday Inn Johnson City, responded to this review

We thank you for your Excellent rating of your recent stay with us. Hope all went well with your Husband's sleep study. Thank you also for taking note of our renovations. In the very near future the entire hotel, inside and outside, will be totaling renovated and the Holiday Inn Johnson City will be one of the Holiday Inn system's...

Reviewed 3 weeks ago

After 6 months, I have arrived in worse conditons to my previous visit. I cannot understand how a hotel like this one is so slow in the refurbishment. We have had to breakfast in an adapted meeting room, before almost the bar was opened for it. I am thinking to select a diferent one, next visit, because once I can...

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Helpful?
Thank Chus J
IHGService, Guest Relations Manager at Holiday Inn Johnson City, responded to this review

Dear Chus J, Thank you for choosing our hotel, and for providing feedback during your stay. We always take guests' feedback as an opportunity to improve our process. I regret to learn that the renovation works greatly impacted your stay. Please accept my sincere apologies for any inconvenience this may have caused you. While we understand that your stay was...

Colorado
Reviewed 7 March 2017

We didn't realize this hotel was under renovation when we booked-our mistake. Thought we were booking a Holiday Inn Express which would have been much better. There is a Holiday Inn Express in Johnson City but didn't realize it when we booked. Staff very friendly and helpful, but definetely wouldn't stay here again until they've finished remodeling. Also they don't...

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Helpful?
Thank jfnrn
Ken P, VP Hotel Opeerations at Holiday Inn Johnson City, responded to this review

We appreciate your review of your recent stay with us. I understand your concern about the renovation going on during your stay. The good news we are just about finished. The renovation is a Holiday Inn Worldwide design and it will make the Holiday Inn Johnson City one of the most modern up to date hotels in the state of...

Carefree, Az
Reviewed 19 December 2016

The hotel is being re-modeled. The bar and restaurant are in conference rooms. The way to your room is through back hallways. They charge for breakfast so the Holiday Inn Express is a better deal. The room was average. It had a refrigerator but no microwave. It was spacious enough. The location is convenient to restaurants and movies. The staff...

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Helpful?
Thank Resque
Ken P, Regional VP at Holiday Inn Johnson City, responded to this review

The staff and I appreciate your 3 Star Review of your stay. We agree the renovation is a bit different but just wait for the newly renovated Holiday Inn. Thank you for your high marks for cleanliness and service from the staff. We are getting near the end and can't hardly wait the see the complete finished renovation. Come back...

Tucson, Arizona
Reviewed 4 December 2016

The front desk is not overly pleasant but not particularly rude. The night we stayed was fairly good. The hotel was in full renovation mode.. Kind of like walking through a maze to locate the elevators, etc. Our room had already been renovated. It was fine for one night. Nothing special, nothing terrible.

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Helpful?
Thank Sandy B
Ken P, Regional VP at Holiday Inn Johnson City, responded to this review

We thank you for your 3 Star Review of your recent stay with us. I do apologize for the intrusion of the renovation we are currently going through however, I can promise it is worth the problems now for the wonderful reveal of the Holiday Inn Johnson City. I would like to invite you back in the very near future...

Reviewed 7 November 2016 via mobile

We've stayed at this hotel numerous times over the years. Staff has always been great. Food is good and the comedy zone is wonderful. If your in the area you will definitely enjoy it. A great choice if you are in Johnson city.

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Helpful?
Thank FriendlyTravelerTN
Ken P, Regional VP at Holiday Inn Johnson City, responded to this review

Thank you for selecting the Holiday Inn Johnson City to stay. We appreciate very much your kind words about the staff, food, and the fact you enjoyed our comedy zone. We all thank you for the 5 Star review you gave of your experience with us. Look forward to serving you again during your next stay with us. We will...

Vancouver, WA
Reviewed 4 November 2016

Well first off they are under construction. They have some issues associated with that, but they are doing great. We slept great. We were in a renovated room which was nice. Be patient, give them a try and get a good rate for a good room.

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Helpful?
Thank Henry82
Ken P, Regional VP at Holiday Inn Johnson City, responded to this review

Henry 82 you will never know how much the staff and I appreciate your 4 Star review of you recent stay with us at the Holiday Inn Johnson City, TN. You are correct that we have issues now while going under a total renovation but we have nice rooms and the staff is giving it their all. Once the renovation...

Kernersville, North Carolina
Reviewed 18 October 2016 via mobile

I travel a lot in my job and am a platinum level traveler with IHG, and honestly this is one of the worst properties I have stayed in. The front desk was pleasant, not over friendly. Construction sucked! Elevators sucked, TV didn't work had to call maintenance, halls were dirty. Room had a fridge but no microwave wave. Wth, no...

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Helpful?
Thank BillReel
Ken P, Vice President at Holiday Inn Johnson City, responded to this review

I understand your frustration due to our renovations. Once completed this will be a top hotel for east Tennessee. Unfortunately there is no easy way to renovate a hotel and stay open at the same time. The renovations are needed and will certainly make a "big" improvement. I hope you will accept my apology and my invitation to return to...

Geneva, Illinois
Reviewed 9 October 2016 via mobile

We stay here all the time when we come for the Apple festival in Erwin. We were surprised by the renovation going on but understand. Some complaints over our three day stay: one bar of soap and it was the smallest, thinnest bar if soap I have ever seen; dirty hallways; no cups left in the room; no bath mat...

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Helpful?
Thank Marie W
Ken P, Regional VP at Holiday Inn Johnson City, responded to this review

First, I apologize that we did not meet your expectations during your stay. I have addressed the issues you told me about with housekeeping and with the housekeeper. We are beginning to have lower rates due to the renovation. Thank you for the suggestion. The renovation will be complete by the next Apple festival so we hope you will stay...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Conference Center:·Located just minutes from Science Hill High school, ETSU,and Milligan ·College, Wing Deer Park·Nearby Cinemas, Shopping & Dining·Full Service with Restaurant, Lounge & Room Service·Interior Corridor Rooms with free WiFi·Pet Friendly. Please contact us to see about our special room rates for your group, convention or business. We look forward to hearing from you. ... more   less 

Additional Information about Holiday Inn Johnson City

Address: 101 West Springbrook Drive, Johnson City, TN 37604
Region: United States > Tennessee > Johnson City
Price Range: $130 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Johnson City 3*
Number of rooms: 206
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Also Known As:
Holiday Inn Johnson City Hotel Johnson City
Johnson City Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Johnson City staff and other travellers.
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Questions? Get answers from Holiday Inn Johnson City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 2nd floor”
chusj2015, 28 Mar 2017 | Read review
“I was on the interstate side and didn't know it until I looked out the window.”
Henry82, 3 Nov 2016 | Read review
“Wait till the remodel is done.”
Sparkyskippy, 4 Aug 2016 | Read review
“Again, after renovations I would definitely return.”
Roomseller59, 30 Jul 2016 | Read review
“Stay away from elevators, check out AC and mattress upon entering your room.”
BryanNorma, 28 Jun 2016 | Read review
5 of 5