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Sleep Inn & Suites

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126 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Reviewed 6 March 2016 via mobile

Overall the hotel was clean, comfortable and convenient. The rooms smelled nice and the breakfast was hot, as advertised. Personally, I'd prefer freshly scrambled eggs over the microwaved pre frozen sandwhich egg, but they did have sausage and gravy, all for the price of free! So I'm not complaining to loud.

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1Thank nomadslife
Forest Hills, Kentucky
Reviewed 4 March 2016

This was a last minute trip to the Tri-Cites (Bristol, Kingsport, Johnson City) area. This hotel is less than 5 minutes from Tri-Cities Airport and less than 2 minutes off I-81. Not much to eat off this exit other than Cracker Barrel and Wendy's, but you can be to downtown Kingsport or Bristol in about 15 minutes. The shower was...

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Thank Sarah K
Alexandria, Virginia
Reviewed 15 February 2016

Renewed and refreshed facilities were surprisingly very good. Beware, the beds are 1.5 size, not full sized. Two on a bed of average weight and height sleep tight. Breakfast was good but staff did not greet, nor did they established eye contact with guests. Front desk staff were lacking in social graces that make hotels successful in the hospitality industry....

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Thank peregrina711
Jennifer S, General Manager at Sleep Inn & Suites, responded to this review

Thank you for your feedback. We do have a couple choices as far as beds go. We have king size beds, queen bed, or two double beds in the room. The rooms with two beds are doubles and not queen so they are a standard size double bed. I apologize that you didn't find the staff friendly. I will be...

Union, South Carolina
Reviewed 5 February 2016

The first time our family stayed at the hotel it was just my wife and daughter, who traveled for a funeral. She was so impressed that I had booked it for her. Sad to say, a few weeks later, my son and myself had to travel back to TN for another funeral. I booked her again, and we had a...

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Thank Hatchet69
Columbia, Tennessee
Reviewed 22 November 2015

We stayed here some years ago and found it to be just acceptable, maybe a little bit more. Recently, we stayed once again, and were very pleasantly surprised at the improvements made to the rooms. We had initially planned on staying across the highway at LaQuinta, but their rates have skyrocketed. So we drove the 1/4 mile across the highway...

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Helpful?
Thank BlueHighwayTraveler
Jennifer S, General Manager at Sleep Inn & Suites, responded to this review

Thank you for your feedback. We are glad to hear you came back to try us again. We have made a lot of changes and are glad you noticed. I will talk to housekeeping about the towels. They are supposed to be pulled when they get thin and replaced with new ones. I will resolve this issue. We hope you...

Madison, Alabama
Reviewed 9 November 2015

My family booked two rooms for a 3 night stay as we were in the area for a funeral. Nearby restaurants included Subway, Taco Bell and Cracker Barrel. Upon arrival, our rooms were ready and were non-smoking and adjoining, which is what we requested. The rooms were clean, except for the shower area which has some mold around the shower...

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Thank Claudia R
Reviewed 15 October 2015

We stopped here midway through a road trip - took the best looking thing we could find on a dark, rainy night on 81 after being stuck in traffic for hours. In that sense, it was like an oasis. Rates were reasonable and the woman at the front desk was very friendly. The whole building had a little bit of...

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Thank jlk9r
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for your feedback. We are glad you chose the Sleep Inn & Suites as your stop for the evening while traveling. We did recently finish a complete renovation and are proud of how everything turned out. We do still offer a few smoking rooms, but they are separated by a glass door. We do hope you will stop...

Mission, Texas
Reviewed 18 September 2015

We stay at this hotel each time travel to visit our son and his family and have never been disappointed. This visit we were pleasantly surprised to discover that it has been completely remodeled since our last visit (surprised in part b/c I had never even thought it needed to be updated). The people at the front desk area always...

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Helpful?
Thank Barbara T
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for your positive feedback. We are glad to hear about your pleasant stay at Sleep Inn & Suites. Our staff is dedicated and hardworking. I will be sure to let them know of your comments. We strive to be friendly and accommodate every request that we possibly can. We look forward to seeing you again in the future.

Virginia Beach, Virginia
Reviewed 27 August 2015

Unfortunately I inadvertently booked a smoking vice non-smoking room - not the hotel's fault! Notwithstanding the subtle smell associated with smokers, the room was very nice although debris was noticed close to the walls and furniture (nothing major but there nevertheless). Arriving with a migraine, the roomy shower with awesome hot water flow was much appreciated! The staff was helpful...

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Helpful?
Thank Rawls4link
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to give feedback. I will be sure to forward your comments on to the entire staff. We are glad that you chose to stop and stay with us during your travels. We hope if you are in the area, you will stay with us again.

Inwood, West Virginia
Reviewed 24 August 2015

We stayed here during race weekend and yes I was able to use my reward points for this hotel. I had to wait the normal 30 day prior to check-in but took the chance and was it worth it. Not only was this hotel going to take my points during a race weekend - the room I got was outstanding!...

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Helpful?
Thank Pamela G
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for your wonderful comments about our hotel. We are glad to hear that your stay exceeded your expectations. Race weekend is always hard to get rooms and you managed to get a suite and use your points, so that was great. We do always try to recognize our Choice Privilege members. We appreciate you staying with us and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Sleep Inn & Suites

Address: 200 Hospitality Place, Kingsport, TN 37663
Region: United States > Tennessee > Kingsport
Price Range: $114 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 70
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Also Known As:
Sleep Inn Kingsport
Kingsport Sleep Inn
Hotel Style:
#6 Business Hotel in Kingsport
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Really doesn't matter, they have elevators.”
 of 5 bubbles 735janellm, 27 Nov 2016 | Read review
“nothing is good. Sleep in your car instead of here.”
  • plunger on floor after maid plunged our sink full of feces.
 of 5 bubbles 506spencerr, 8 Oct 2016 | Read review
“228 is next to the stairs with easy access to the lobby”
 of 5 bubbles aaronm243, 2 Oct 2016 | Read review
“Main floor close to everything”
 of 5 bubbles Lcloyk, 17 Aug 2016 | Read review
“If the room is available and the price not too high - go for the suite!”
 of 5 bubbles PamelaG635, 24 Aug 2015 | Read review
5 of 5