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Comfort Inn & Suites Knoxville West

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Comfort Inn & Suites Knoxville West
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216 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Reviewed 1 week ago via mobile

Saved money by booking online. It was very clean. Front desk staff was helpful. Breakfast was delicious, including waffles, sausage gravy, juice, and lots of coffee. Room was spacious. HDMI connection on tv allowed for ROKU. Would definitely stay there again!!

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Helpful?
Thank Porkchop62
MONTEAGLE
Reviewed 2 weeks ago via mobile

I have stayed at this property ever since my daughter went to UT. It has been remodeled and is in great shape. The rooms are large and very comfortable. Good value. The hotel us just off the freeway and the exit is very tricky, so you need to be careful. There is a very large mall across the interstate.

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Helpful?
Thank DEBORAH L
comfortinntn226, General Manager at Comfort Inn & Suites Knoxville West, responded to this review

Deborah L, Thank you for your great comments concerning your recent stay with us. It is great for our guests that we are located directly across from Knoxville's largest shopping Mall. We are in an awesome location for visitors to the UT Campus. Please come back and stay with us again during your future travels. Lynne, GM

Reviewed 2 weeks ago

Staff was great in hosting our business networking group. They always help setting up the room, cleaning up and giving us anything we need. The rooms have tvs and marker boards for when we need to brainstorm. We wont go anywhere else!

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Helpful?
Thank Daniel Allyn H
comfortinntn226, General Manager at Comfort Inn & Suites Knoxville West, responded to this review

Daniel H., Thank you very much for your great comments concerning your Networking Group meeting. We appreciate your business and look forward to seeing you again soon. Lynne, GM

Knoxville, Tennessee
Reviewed 3 weeks ago

The service is top notch! Always helpful staff and very clean! I was able to use the board room for our business meeting and very accommodating. The location is great! Right off the interstate and close to everything! Again i recommend this to everyone

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Helpful?
Thank johnhale0022
comfortinntn226, General Manager at Comfort Inn & Suites Knoxville West, responded to this review

johnhale0022, We greatly appreciate your comments concerning your recent visit to the Comfort Inn & Suites Knoxville West. I have shared your comments with our Associates. Please come back and see us again soon! Lynne, GM

Reviewed 3 weeks ago

I'm in Knoxville at least once a week, and this inn is part of my visit every time. This is a clean and well kept hotel with friendly and helpful staff -- and is extremely easy to get to from the highway. Recommended!

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Helpful?
Thank Anthony H
comfortinntn226, General Manager at Comfort Inn & Suites Knoxville West, responded to this review

Anthony, Thank you so much for your great comments! We appreciate your business and value you as a regular guest. I have shared your comments with our team of Associates and we look forward to seeing you again soon. Lynne, GM

Reviewed 3 weeks ago

I've had a chance to interact with the staff on several business trips, and each time I've been greeted by a friendly, competent folks...which isn't always a guarantee at other hotels. Anyway, love coming here and always look forward to visiting Knoxville.

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Helpful?
Thank Brian H
Reviewed 3 weeks ago

Staff was top notch! Everyone was very nice and attentive to giving excellent service. Foyer, lobby, dining area and halls were clean and well lit. The conference room was a good size and management make sure we had everything we needed.

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Helpful?
Thank Randy K
Reviewed 3 weeks ago via mobile

I was impressed with how clean the hotel was and how good the coffee is. The man behind the desk was super helpful in giving directions around town! Knoxville mall is across the street and it only took me about 10 minutes to get to dinner downtown. I will be back!

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Helpful?
Thank Stephanie B
Reviewed 3 weeks ago via mobile

Amazing place to host events. Staff is Amazing. They have amazing rooms to host business events. Its fresh looking. Totally remodled. Come to this place and give them a chance. They are very accomidating.

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Helpful?
Thank Oilshares
Reviewed 3 weeks ago

On our way to Cumberland Gap we stopped at this exit to go to Trader Joe's. We discovered a problem with our car, so decided to stop here for the night. It was an excellent room - spacious and obviously newly updated. Wish we could have stayed longer - all the rest of our Choice Hotel stays on our trip...

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Helpful?
Thank Diana T

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites Knoxville West

Address: 7737 Kingston Pike, Knoxville, TN 37919-5519 (Formerly Comfort Inn & Suites)
Region: United States > Tennessee > Knoxville
Price Range: $102 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Knoxville West 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Ramada Knoxville Hotel Knoxville
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites Knoxville West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the 1st floor as it only has 1 elevator”
 of 5 bubbles 344eddier, 15 Nov 2016 | Read review
“We prefer queen bed. I didn't notice a room difference.”
 of 5 bubbles 522lindaa, 28 Oct 2016 | Read review
“Higher floors are always quiter”
 of 5 bubbles 2bobj, 25 Sep 2016 | Read review
“Conveniently located across from the city's mall, and surrounded by many restaurants..”
 of 5 bubbles Pame_LiaF_12, 6 Sep 2016 | Read review
“Ask for a room that is not in the corner, shall have better wifi signal.”
 of 5 bubbles mcyzzq, 26 Aug 2015 | Read review
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