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Best Western Knoxville Suites

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Knoxville Suites
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446 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Knoxville Suites
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Showing 442: English reviews
Reviewed 28 September 2016

Check in was easy and our reservation was readily found. We got ourselves and our children into the room quickly. The hotel is a bit run down at the edges (vanities need repair, bed box springs need vacuumed, corners need cleaned) but otherwise it was a clean and neat experience. The pool was warm, which the kids loved. Their sofa...

Thank PBJFraley
King George, United States
Reviewed 28 September 2016

Has a 4th floor room away from traffic. Just hear to spend the night on the way to Nashville. Everything we need and affordable. Breakfast was pretty typical. Room was clean and comfortable. Front desk was very helpful

Review collected in partnership with Best Western
Thank Michael R
Nashville, Tennessee
Reviewed 18 September 2016 via mobile

Check in was seamless. That's always a plus when you get in late. Breakfast was good. They offered everything from biscuits and gravy to cinnamon rolls. The shower was hot. The toilet isn't fastened down so it moves when you sit on it. The room did have a microwave and refrigerator. Nothing fancy, but better than the average Best Western.

Thank Rochelle P
Belleville, Michigan
Reviewed 12 September 2016

Our room was updated and very clean. There were a few areas that could us some updating. The front desk staff was great at check in. The employee at check out seemed a little overwhelmed. Overall this is a good hotel. The bedding was great, the bed was a bit too hard for mom and I. I will stay here...

Thank Travelmoorenow
North Carolina
Reviewed 5 September 2016 via mobile

Coming back from central Tenn we decided to check on this B.W. As we were working our way home. Rooms very well maintained and clean. Got adjoining rooms with my son and grands and it was wonderful. The clerk was friendly at check it and everything was just as you would want it to be. Good water pressure and plenty...

Thank travelnhome
Clarksville, United States
Reviewed 19 August 2016

Over a 2 night stay, I was double charged on my card. There was no internet access. There was no parking available in the lot. This was the worst value for my money that I have ever had. I will not be returning for business or leisure travel.

Review collected in partnership with Best Western
1Thank Jody A
Chicago, Illinois
Reviewed 19 August 2016 via mobile

We stopped here for one night, and it was fine. The room was clean enough, and it was quiet. The pool was small and super hot inside, but it worked out well for our kids to expend some energy after a long car ride from Chicago. We didn't eat breakfast here because we needed to go to Waffle House (which...

Thank cindymts
Palmer, United States
Reviewed 8 August 2016

I usually try to book this hotel when in Knoxville. The service and cleanliness are consistently good and the rooms are quiet. I have actually stayed at this hotel so many times that the lady at the front desk recognized me! The complimentary breakfast is consistent with what you get at most hotels and hotel staff are always on site...

Review collected in partnership with Best Western
Thank Vanova L
East Benton, PA, United States
Reviewed 4 August 2016

Manager attitude while attempting to settle an issued was less than favorable. He does not measure up to expectations I have with the BW chain. The BW has a customer service reputation that is above other chain motels. This should be kept in mind and customers satisfaction should be held above all.

Review collected in partnership with Best Western
Thank David N
Westerville, United States
Reviewed 1 August 2016

The room was a decent size with your basic breakfast which was also decent. Check in/check out was easy and pleasant however the lobby smelled strongly of chlorine which is a bad sign for a pool. We arrived late in the evening and left early morning so it was just an overnight stay to split up our 14 hour drive....

Review collected in partnership with Best Western
Thank Ebony M

124 photos of this hotel

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Best Western Knoxville Suites

Address: 5317 Pratt Rd., I-75, Merchant Drive Exit 108, Knoxville, TN 37912-2706 (Formerly BEST WESTERN Knoxville Suites)
Region: United States > Tennessee > Knoxville
Price Range: $114 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Knoxville Suites 2.5*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Best Western, Travelocity, Hotwire, Hotels.com, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Knoxville Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Knoxville Hotel Knoxville
Knoxville Best Western
Hotel Style:
#6 Best Value Hotel in Knoxville
#17 Romantic Hotel in Knoxville
#18 Family Hotel in Knoxville
#24 Business Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Knoxville Suites staff and other travellers.
4 questions
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6 months ago
Bowling Green, Kentucky

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Questions? Get answers from Best Western Knoxville Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for upper floor end unit room for a quiet evening”
dkb60, 22 Feb 2017 | Read review
“Rooms on the fourth floor are quieter”
bud1966, 22 Nov 2016 | Read review
“We were on the third floor on the side facing the freeway & it was quiet.”
  • Photos from area - nice!
  • Vanity
  • Gas station next door with burglar bars on door!
  • Photo in room
markbJ4106EI, 30 Oct 2016 | Read review
“All rooms would be good here!”
Travelmoorenow, 11 Sep 2016 | Read review
“The second floor has no ice machines and was reasonably quiet”
tacarlson, 13 Jun 2016 | Read review
5 of 5
US$72* /night
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Prices are for 1 room, 2 adults
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