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MainStay Suites Knoxville

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299 Reviews from our TripAdvisor Community

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There are newer reviews for MainStay Suites Knoxville
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Showing 297: English reviews
Highland Park, Michigan
Reviewed 25 October 2016

Everything was fine. Great breakfast and lots of places to eat close by. Was visiting Knoxville for our homecoming at Knoxville College. Me and my wife had a great time and we enjoyed our stay at the hotel.

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Helpful?
Thank romiepinkett
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you for taking the time to complete our online survey. Your feedback is very important to us. We appreciate you staying with us and hope to see you soon.

Poinciana, Florida
Reviewed 20 October 2016

A pleasant stop. We enjoyed the facilities. It was clean, comfortable, and inviting. Staff was friendly, courteous and helpful. The only problem we encountered was at breakfast. The food/service was wonderful, but, there were only four (4) tables for four in the eating area. We encountered a bus tour group and had to take our breakfast back to our room...

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Helpful?
Thank Thomas S
columbia tn
Reviewed 18 October 2016 via mobile

We have been staying at this hotel for about 6 years now as UT season ticket holders. I hesitate in writing such good reviews in the event this place catches on to other season ticket holders then I have to find another place to stay. Several things I like about this hotel...location, ease of travel to and from the game,...

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Helpful?
Thank sladsa
MainstaySuitesTN565, Guest Relations Manager at MainStay Suites Knoxville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Middlesboro, Kentucky
Reviewed 13 October 2016

The room was amazing! The bed was so comfortable and this room came fully loaded with all of the kitchen utensils you need to cook a meal. It had two stove top burners and a microwave and a full size refrigerator and sink. They even provide you with paper towels to clean up any cooking messes and when you're finished...

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Helpful?
Thank Shannon0421
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you for your kind word we appreciate you staying with us. Hope to see you soon.

Ripley, Tennessee
Reviewed 12 October 2016

I did not personally pick this hotel. It was in my bus tour package I booked. However, I can tell anyone interested, it's a fantastic place. Breakfast was good. The noise level is extremely low. There is a Cracker Barrel right next door.

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Helpful?
Thank SKBrinkman
MainstaySuitesTN565, Front Office Manager at MainStay Suites Knoxville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Reviewed 10 October 2016

We have stay at this Motel several times and we have never had any problems. This only thing s that you do not off bereavement discount for death in family. My father passed away and ask if it was offer and they said no, There was a couple of motels near your Motel that did offer discount.

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Helpful?
Thank Becky S
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Bangalore
Reviewed 7 October 2016 via mobile

We are choice privilege members and we stay at one of the hotels in this chain always. That's how we ended up at this place and it was a happy surprise. The rooms are very clean and well maintained. I love their suites. If you are staying for long i would suggest getting a suite and it will make your...

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Helpful?
Thank Sri_dreams
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Reviewed 22 September 2016

The staff were friendly, the room was clean, the cost was reasonable, and the continental breakfast was adequate. My particular room, while clean and comfortable, was on the noisy side of the building. Loud traffic noise hindered sleeping so that I did not get enough rest to be prepared for the next day's business.

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Helpful?
Thank Preachman
MainstaySuitesTN565, Front Office Manager at MainStay Suites Knoxville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the noise level coming from the highway traffic. For your future stay with us we would be glad to put you in a room on the other side of the...

East Syracuse, New York
Reviewed 8 September 2016

Samantha greeted my arrival with a smile making check in quick. Room #421. king firm & comfortable with two night stands with wall mounted lamps. Facing the bed is a flat screen atop a six drawer chest. NOTE-when turning on screen wait for ANALOG 44, then up & down on remote to start the channel selection. Shower/tub. hot water for...

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Helpful?
Thank Jack L
Birmingham, United Kingdom
Reviewed 6 September 2016

Stayed here for only one night. But as the room that we had booked and paid for, wasn't ready, we were upgraded to a larger room with full kitchen facilities. Shame that we were only here for one night. Bed was comfortable and everything was clean and it was quiet. The included breakfast was good but there wasn't much room...

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Helpful?
Thank MelandVic

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The MainStay Suites extended stay hotel is the perfect place to stay during your next visit to East Tennessee make us your home away from home. Our countless amenities and courteous staff are sure to please. All rooms feature Fully equipped kitchens and 32" LCD televisions. Our property features an onsite Laundry facility, 24 hour fitness center and business center. Free parking, Wi-Fi and hot breakfast provided each morning. We pride our self on providing a memorable stay in a favorable way at the Mainstay Suites Knoxville. Our 86 room extended stay hotel is conveniently located 4 miles north of downtown Knoxville, the Knoxville Convention center and the University of Tennessee, also located directly off Interstate 75. Many corporate offices are located within minutes of our property including Sysco, Regal entertainment group, Kimberly-Clark, Pilot flying J, TVA and Y-12. ... more   less 

Additional Information about MainStay Suites Knoxville

Address: 144 Merchant Dr, Knoxville, TN 37912-3501
Region: United States > Tennessee > Knoxville
Price Range: $95 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Knoxville 2.5*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Kognitiv US Corp, Choice Hotels, Travelocity, Hotels.com and Odigeo so you can book your MainStay Suites Knoxville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#11 Business Hotel in Knoxville
#21 Romantic Hotel in Knoxville
#25 Family Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Knoxville staff and other travellers.
3 questions
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Clearfield, Kentucky
West Palm Beach, Florida
over a year ago

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Questions? Get answers from MainStay Suites Knoxville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a suite that has a separate living room.”
 of 5 bubbles 996jillb, 6 Dec 2016 | Read review
“See if the king suite with two pull out sofas is available, rather than paying extra for a roll away bed.”
 of 5 bubbles 983mishim, 5 Dec 2016 | Read review
“If you HAVE to stay here, make sure to ask for a room that is close to the hot water heater....”
 of 5 bubbles 77gregw77, 20 Nov 2016 | Read review
“Great Hotel and location”
 of 5 bubbles knxallen39, 17 Nov 2016 | Read review
“Balconys are nice”
 of 5 bubbles AKyguy, 28 Oct 2016 | Read review
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