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Hilton Garden Inn Knoxville West/Cedar Bluff

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Hilton Garden Inn Knoxville West\/Cedar Bluff
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405 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Tustin, United States
1 review
Reviewed 1 week ago

Thank you, you have always done over and beyond , i appreciate and will always come back to this place. even if it is for personal reasons. Your staff is also the best. The food and facilities are always at the best quality. The location is also very convenient

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 754rahulc
Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Stayed in three hotels this weekend as couple, and Hilton Garden was the best experience. Great military rate offered compared to any other, freshly cooked eggs available and nice clean comfortable beds. Needed nothing more!

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank 90shawndab
Columbus, Ohio
Level Contributor
130 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 1 week ago

The room at the hotel was reasonably well furnished but we had two major problems that left us feeling we are unlikely to stay here again: the handling of our room assignment and breakfast. Room assignment: Hilton now allows travelers to get a room assignment the day before arrival. This nice feature means that if you will be arriving late,... More 

Helpful?
Thank allezgently
United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I had never stayed in an Hilton Garden Inn and I was pleasantly surprised. The room was very comfortable, clean, and pretty. I wish I could have stayed longer than one night. This hotel is conveniently located near shopping, good selection of places to eat, and close to the interstate.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Regina W
Amy H, Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this review

Thank you so much for taking a moment to review our hotel! We are delighted you decided to try the Hilton Garden Inn brand and delighted you enjoyed your stay. We hope to see you again in the future when you can stay with us longer! More 

Raleigh, North Carolina
2 reviews
Reviewed 2 weeks ago

I want to personally thank the manager at HGI Cedar Bluff for being so very understanding and gracious. My plans called for me to attend an event at the University of Tennessee, and I mistakenly assumed Knoxville when the event is actually in Chattanooga. He, not only, waived the cancellation fee, given my error, but also, acknowledged my long- standing... More 

Helpful?
Thank CS559
Amy H, Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this review

Thank you for your post. I will pass your kind words on. We hope your travels bring you to Knoxville soon! Amy Herrin Assistant General Manager amy.herrin2@hilton.com More 

Bristol, Tennessee
1 review
Reviewed 3 weeks ago

Unable to close draperies on Windows and so outside lighting filtered into my room. This made it difficult to sleep. Bed pillows nice, but too soft. Hair dryer in bathroom was cracked and did not function well. Staff was very friendly. Room was clean. Would stay here again, but not in this room.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 553kathrync
Amy H, Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this review

Thank you for taking the time to review our hotel! We are very sorry you had so many issues with this room. I will address them with our staff. Thank you for giving us a chance to redeem ourselves and we hope to see you again soon! Amy Herrin Assistant General Manager amy.herrin2@hilton.com More 

Franklin, TN
Level Contributor
149 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 3 weeks ago

We stayed just one night for a Vols football game, but enjoyed this hotel. Check-in was a breeze, and the indoor pool was great. Very close to the interstate, but also within walking distance of about five restaurants, which was nice. The room was clean, the beds were soft, parking was plentiful, and the tv was great - all as... More 

Helpful?
Thank BattlegroundTravel
Amy H, Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this review

Thank you so much for your review. We a so glad you enjoyed your stay and cannot wait to welcome you back next time you are in the Knoxville area. Amy Herrin Assistant General Manager amy.herrin2@hilton.com Go Vols More 

BANGALORE, India
Level Contributor
6 reviews
6 hotel reviews
Reviewed 3 weeks ago

the hotel was in a good location but wasnt good with the heating and cooling system and also i had to use 30 thousand honor points just for one night which was unfair and rip off accoding to me and at the lobby level in the evening there was water on the floor of lobby hotel enterance and also the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Keshav B
Amy H, Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this review

Thank you for taking the time to review our hotel. I am very sorry you were not satisfied with the hotel during your stay. We value all comments both good and pointing out where we need to improve. I will discuss your issues with the staff and we will strive to correct the problem areas. Thank you again and we... More 

Louisville, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

This was my first time to Knoxville and I chose this hotel because of its location to my client. I was very happy with the amenities around the hotel, the ease to get around and the general location. The room was immaculate and very comfortable. The staff was friendly and even found a sweater I left behind and is mailing... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank karenbG7825IV
Amy H, Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this review

Thank you so much for your kind review. We are glad you enjoyed the hotel and the surrounding area. We hope to see you again soon! Amy Herrin Assistant General Manager amy.herrin2@hilton.com More 

Dallas, TX
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 4 weeks ago

Nice hotel for the money. Good location near Turkey Creek retail area and easy access to I-40. Very clean and orderly. In our particular room (king size, nonsmoking), the bathroom was smaller than expected. We normally stay in the Hilton family of hotels, and mostly in Hampton Inns, but this bathroom was even smaller than a Hampton Inn. It was... More 

Helpful?
Thank TravelJenn
Amy H, Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this review

Thank you for taking the time to review our hotel! We are delighted you enjoyed the hotel and the surrounding area. We look forward to welcoming you back next time you are in the Knoxville area. Amy Herrin Assistant General Manager amy.herrin2@hilton.com More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning

Additional Information about Hilton Garden Inn Knoxville West/Cedar Bluff

Address: 216 Peregrine Way, Knoxville, TN 37922-7502
Region: United States > Tennessee > Knoxville
Price Range: $166 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Knoxville West/Cedar Bluff 3*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Kognitiv US Corp, Booking.com, Hotels.com, Travelocity, Expedia, Odigeo and Priceline so you can book your Hilton Garden Inn Knoxville West/Cedar Bluff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn West Knoxville/Cedar Bluff Hotel Knoxville
Hilton Garden Inn Knoxville
Hilton Knoxville
Hotel Style:
#1 Green Hotel in Knoxville
#5 Romantic Hotel in Knoxville
#10 Business Hotel in Knoxville
#12 Family Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Knoxville West/Cedar Bluff staff and other travellers.
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Shanghai, China

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Questions? Get answers from Hilton Garden Inn Knoxville West/Cedar Bluff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to get a room away from the restaurant side of the hotel.”
 of 5 bubbles allezgently, 21 Nov 2016 | Read review
“standard wifi is free for up to 3 devices (techy families beware)”
 of 5 bubbles valerier541, 29 Jun 2016 | Read review
“Best Cedar Bluff Value stay”
 of 5 bubbles 99rahulc, 19 May 2016 | Read review
“Rooms away from the parking lot and top floor”
 of 5 bubbles teresahs, 9 May 2016 | Read review
“Our room was good but we had noise from a wedding---no way to have planned for that.”
 of 5 bubbles Lilypond1000, 19 Apr 2016 | Read review
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