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Four Points by Sheraton Knoxville Cumberland House

Expedia.comUS$109*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$109*
US$109*
US$109*
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Four Points by Sheraton Knoxville Cumberland House
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332 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Start your review of Four Points by Sheraton Knoxville Cumberland House
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Reviewed 2 days ago NEWvia mobile

Nicely done property within walking distance to UT, Worlds Fair Park, Gay Street and Market Square areas. Mini suite set up is roomy with microwave, refrigerator, coffee maker etc. Perfect location for discovering downtown Knoxville.

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Helpful?
Thank Sherry T
Chicago, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

The staff there is super friendly and helpful. The rooms were cozy, clean and well-stocked with towels, toiletries and pillows. I love that they have the coffee maker IN the room. Their food is delicious, and they have a charming little bar next to the lobby to relax a bit before heading up to sleep. It's a great location, too!...

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Helpful?
Thank DLnLH
About Hotel's Favourite Review
Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland House, responded to this review

Thank you for your recent review of the Four Points by Sheraton in Knoxville. We are pleased you enjoyed your visit to our property and hope you will come stay with us again should your travels bring you back through Knoxville. Warmest Regards, Jenny Gauntt General Manager

Banner Elk, North Carolina, United States
Reviewed 2 days ago NEW

One of the nicer Four Points I have had occasion to stay at. Clean, well maintained property. Warm welcome, efficient service from front desk staff. SPG upgrade to suite with balcony overlooking World Fair Park was appreciated. On-site parking a bit challenging but an otherwise flawless stay.

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Helpful?
Thank Doug S
Reviewed 1 week ago NEWvia mobile

Had a handicapped accessible room which was not ready at time of arrival and had to wait in hotel lobby for a little while. When the room was ready it was very clean and easy to maneuver around in. The floor was very quiet and enjoyed my stay.

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Helpful?
Thank Marian M
Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland House, responded to this review

Hi Marion, Thank you for your feedback from you recent stay at The Four Points by Sheraton in Knoxville. I apologize your room was not ready upon arrival, however I am pleased to hear it suited you well once you were checked in and got settled. Should you be in the Knoxville area again, I hope you choose to stay...

Reviewed 1 week ago NEWvia mobile

I was really impressed with this hotel. The rooms are large and well maintained .The rooms are furnished well and was very clean. The restaurant was very good with a nice menu variety,and the room service was good as well.The staff was very informative accommodating and professional. They were very kind and personable. Enjoyed my stay there and look forward...

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Helpful?
Thank Antoinette C
Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland House, responded to this review

Hi Antoinette, Thank you for your feedback of your recent stay in Knoxville. I am please you enjoyed your stay and that the staff represented our hotel in the manner we pride ourselves upon. I hope should you return to Knoxville you will choose to stay with us again. Warmest Regards, Jenny Gauntt General Manager

Reviewed 1 week ago NEW

This is the third time I have stayed at this hotel. It was a busy weekend and our room was near the elevator which is not my preference. But I could not hear the noise from the hallway which was great! The beds are really comfortable. I definitely would recommend this hotel. FYI There is no continental breakfast and their...

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Helpful?
Thank Belinda W
Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland House, responded to this review

Thank you for your recent review of the Four Points by Sheraton in Knoxville. It is always a pleasure to see repeat guests and I appreciate your feedback of your stay. We hope the next time your travels bring you to Knoxville you will choose to stay with us again. Warmest Regards, Jenny Gauntt General Manager

Houston, Texas
Reviewed 1 week ago

This is a pretty standard Four Points, nothing extraordinarily special about the hotel, but being located on 11th street makes it VERY convenient to the college campus and to downtown's Market Square. I was only in Knoxville for a night but since it's only a couple of blocks from Market Square, was able to check out a couple of bars...

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Helpful?
Thank Derik M
Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland House, responded to this review

Hi Derik, Thank you for your recent review of the Four Points in Knoxville. I will definitely relay your compliments to Michael, the bartender, on how you appreciated his interaction with the guests and his service level. It is always a pleasure to hear when our guests have such positive interaction with the staff. We hope should your travel bring...

Nashville, Tennessee
Reviewed 2 weeks ago

This was our first stay at the Sheraton, and we enjoyed it very much. If, as a business traveler, you are looking for something a liitle out of the bustle and more quiet, this would be a great choice for you. It is smaller than other hotels downtown, but the rooms are spacious. Other hotels are closer to walking distance...

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Helpful?
Thank Patty L
Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland House, responded to this review

Hi Patty, Thank you for your feedback regarding your recent stay in Knoxville. I am pleased to hear the staff made such a good impression during your stay. We hope the next time you come through Knoxville you will choose to stay with us again. Warmest Regards, Jenny Gauntt General Manager

Anderson, South Carolina
Reviewed 3 weeks ago via mobile

The staff was friendly and very helpful. They recommend a place to eat and we enjoyed it.Reasonable parking fees. Rooms were very clean. Walking distance to The International, a park, and lots of cafes. 10/10 would recommend.

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Helpful?
Thank Courtney A
Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland House, responded to this review

Hi Courtney, Thank you for your recent feedback of the Four Points by Sheraton in Knoxville. I am so glad the staff served you well on your visit and you had a positive experience. We hope you come back to stay with us should you be traveling through Knoxville again. Warmest Regards, Jenny Gauntt General Manager

Cincinnati, Ohio
Reviewed 3 weeks ago via mobile

The property is tucked away in a residential area with close proximity to downtown. The restaurant has a modest menu. Food ordered is appealing to the eye and tasty. The rooms are clean and spacious. The property is well lit. Hotel staff were professional and very helpful. Parking is available for a fee unless you are a member of SPG....

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Helpful?
Thank Jennifer J
Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland House, responded to this review

Hi Jennifer, Thank you for you feedback regarding your recent stay at The Four Points by Sheraton Cumberland House Hotel. It is always a pleasure when we provide hospitable and valuable service to our guests. Safe travels and we hope to see you next time you are in Knoxville. Warmest Regards, Jenny Gauntt General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points by Sheraton Knoxville Cumberland House hotel is located in Downtown Koxville, steps from the Knoxville Convention Center and University of Tennessee. ... more   less 

Additional Information about Four Points by Sheraton Knoxville Cumberland House

Address: 1109 White Ave, Knoxville, TN 37916-2713
Region: United States > Tennessee > Knoxville
Price Range: $155 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Knoxville Cumberland House 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
4 Points By Sheraton Knoxville Cumberland House
Four Points By Sheraton Knoxville Cumberland House Hotel Knoxville
Four Points Knoxville
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Knoxville Four Points
Hotel Style:
#22 Family Hotel in Knoxville
#22 Romantic Hotel in Knoxville
#23 Business Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Knoxville Cumberland House staff and other travellers.
6 questions
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Nolensville, Tennessee, United States
over a year ago
Aiken, South Carolina
over a year ago
North Canton, Ohio
over a year ago

See all questions (6)

Questions? Get answers from Four Points by Sheraton Knoxville Cumberland House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed in a corner room on the 7th floor - room was spacious and quiet”
472stephw, 7 Nov 2016 | Read review
“as for a room facing the west to avoid the bright sun in the morning.”
michaelcanada, 24 Jul 2016 | Read review
“king room was spacious”
Virginians, 23 Jul 2016 | Read review
“Convenient to great restaurants and shops in downtown Knoxville. In a safe area.”
caviemom, 20 Jun 2016 | Read review
“We stayed in 601, corner room with 2 queens. Very nice.”
DoreneZ, 17 Jun 2016 | Read review
5 of 5
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US$109* /night
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Prices are for 1 room, 2 adults
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