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    Four Points by Sheraton Knoxville Cumberland House

    1109 White Ave, Knoxville, TN 37916-2713
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    May 14
    May 15
    1 room, 2 adults, 0 children
    US$105
    US$105
    US$105
    Traveller (37)
    Room & Suite (13)
    Dining (2)
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    Overview

    • Excellent46%
    • Very good36%
    • Average10%
    • Poor3%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
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    Offers from Four Points by Sheraton Knoxville Cumberland House
    Special Offer: Breakfast for 2 Included
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    Holiday Inn World's Fair Park-Knoxville
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (321)
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    1 - 5 of 321 reviews

    Reviewed 1 week ago

    Hotel staff was friendly and helpful. Overall appearance and grounds were great. I can see how parking could be a nightmare if the hotel is sold out. This needs to be addressed somehow. Grout on the shower walls( room 513) need a little attention. This...More

    Thank Scott O
    Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland House

    Thank you for your recent review of the Four Points by Sheraton Knoxville. We appreciate your feedback and hope you will choose to stay with us again the next time you are traveling through Knoxville. Warmest Regards, Jenny Gauntt General Manager

    Hotel's Favourite
    Reviewed 23 January 2017

    Stayed twice at this hotel while road tripping through to Key West, FL as well as South Carolina and both times the staff has been AMAZING!!!Tegan assisted us with food recommendations and was very 'Welcoming' to us. We plan to stay here each time we...More

    Thank Galie J
    Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland House

    Hi Galie, Thank you for your recent review of the Four Points by Sheraton in Knoxville. It gives me great pleasure to know the staff took care of you during both of your stays and that Tegan helped make your stay memorable. Safe travels and...More

    Reviewed 3 weeks ago

    The rooms are very spacious and front desk staff is very helpful and polite. The room I was given had a den area outside of the bedroom, with a balcony and a great view of the city. I like well lit rooms so I would...More

    Thank USAbeachgirl
    Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland House

    Thank you for your recent feedback regarding your stay at the Four Points by Sheraton in Knoxville. We appreciate the time you took to let us know about your experience and hope you will consider us the next time you are in Knoxville. Warmest Regards,...More

    Reviewed 16 March 2017

    The best part of my stay was the friendly and helpful people; the least good part involved some challenges with the room. The room: as usual, I was concerned with the ability to get work done. The wi-fi was inconsistent. Sometimes it was just fine,...More

    Thank TravelingChristineL
    Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland House

    Thank you for your response regarding your recent stay. I apologize you experienced some difficulty with the internet and had the mentioned room issues. I will make sure your concerns at noted and relayed to the proper department heads. Jenny Gauntt General Manager

    Reviewed 10 February 2017 via mobile

    Last year we stayed at the holiday inn in dwtwn knoxv four points crushes that place! This hotel by far is the best ive stayed at as far as very very good quality every aspect, i.e. cleanliness, friendly staff, little ammenties, fresh coffee on each...More

    Thank loubadown
    Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland House

    Thank you so much for your recent review of our property in Knoxville. It is always a pleasure to see how the little things make such a huge difference and how it impacts our guests. I am pleased the cleanliness and staff performance stood out...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Conference Facilities
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$124 - US$214 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Family Hotel in Knoxville
    • #22 Romantic Hotel in Knoxville
    • #23 Business Hotel in Knoxville
    Photos
    Traveller (37)
    Room & Suite (13)
    Dining (2)
    Hotel & Grounds (26)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    brysondamon
    Is there a possibility for early check in so that we can walk to UT commencement on May 11,2017?
    17 March 2017|
    Answer Show all 2 answers
    Response from Jenny G | Property representative |
    There is a possibility for early check in, however with it being UT graduation, we cannot guarantee an early check in will be available.
    0
    Votes
    Divernow
    Is there a place to go yo outdoor pool
    7 June 2016|
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    David V
    Does this hotel have a pool?
    23 May 2016|
    Answer Show all 4 answers
    Response from VenezolanoFLL | Reviewed this property |
    I don't think so
    1
    Vote
    Room Tips
    "we stayed in a corner room on the 7th floor - room was spacious and quiet"
    Read review
    "as for a room facing the west to avoid the bright sun in the morning."
    Read review
    "king room was spacious"
    Read review
    "Convenient to great restaurants and shops in downtown Knoxville. In a safe area."
    Read review