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Hampton Inn & Suites Knoxville - Downtown

966 reviews
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Traveller (50)
Room & Suite (43)
Dining (13)
Overview
  • Excellent70%
  • Very good24%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Knoxville - Downtown
Special Offer: Double Points, Every Stay
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (966)Write a Review
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661
234
47
12
8
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661
234
47
12
8
Show reviews that mention
All reviewsmarket squaregreat locationwithin walking distanceparking garageworld's fair parkgay streetgreat stayrestaurants and shopsbreakfast staffconvention centerroad noisefront desk staffstaff was friendlyexcellent hotelfree breakfastbreakfast barclean rooms
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1 - 5 of 962 reviews
Reviewed 3 days ago via mobile

I have stayed at this Hampton many times while in town on business. This time was like every one before. The lobby is clean and well kept. Jacob greeted me as I came in and I was in my room in just a few minutes....More

Thank Ionaeus
Hotel's Favourite
Reviewed 3 weeks ago via mobile

I stayed here with my son after we explored downtown knoxville. It’s in a perfect location. It’s within walking distance of nearly everything downtown but isn’t bogged down with heavy traffic. The rooms are typical Hampton Inn rooms, which is a compliment. Nice, clean, not...More

Thank ChildeRoland
Response from Steven_Lawrence, General Manager at Hampton Inn & Suites Knoxville - DowntownResponded 3 weeks ago

Thank you for your review! I am thoroughly pleased that you enjoyed your visit with us! I will share the great remarks with the team and also work to have the pool issue fixed. We look forward to seeing you again soon!

Reviewed 1 week ago

We spent 4 nights at this hotel as part of our Tennessee vacation. The hotel was clean, the staff was helpful. and the free breakfast was OK. The breakfast was typical for hampton: pastries, hot oatmeal, cold cereals, yogurts, and 2 hot items changing daily....More

Thank Benjamin H
Response from Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - DowntownResponded 4 days ago

Thank you for completing our survey! We are pleased to see that overall you enjoyed your stay and that our location was convenient to all of your stops in Knoxville. We hope that you will visit us again soon!

Reviewed 2 weeks ago

The bed was terribly uncomfortable, the sheets had stains, the AC did not work, the room smelled of cigarette smoke. I was extremely disappointed in this stay and am now sad that I will have a negative opinion of Hampton Inn.More

Review collected in partnership with Hampton
Thank Guest0057
Response from Steven_Lawrence, General Manager at Hampton Inn & Suites Knoxville - DowntownResponded 1 week ago

Thank you for reaching out to us! I want to begin by apologizing for all of the inconveniences throughout your stay. I have processed a service recovery for your room due to you not being 100% happy. I not only want you to be happy...More

Reviewed 2 weeks ago

Very friendly hotel, staff was very informative. Location was convenient to restaurants, shopping and the university. Room was clean, but the beds probably need to be replaced in the near future. We may or may not stay here in the future.

Review collected in partnership with Hampton
Thank N2808TKcherylp
Response from Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - DowntownResponded 2 weeks ago

Thank you for your review! We are thrilled to see that overall you enjoyed your stay and that our location was convenient to all of your stops in Downtown Knoxville. We hope to see you again soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$130 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Knoxville
#2 Family Hotel in Knoxville
#6 Business Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Knoxville
#2 Family Hotel in Knoxville
#6 Business Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (50)
Room & Suite (43)
Dining (13)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Kelly J
26 July 2017|
AnswerShow all 4 answers
Response from jearl18 | Reviewed this property |
Definitely within walking distance. 10-12 minutes.
1
Vote
JCourtney1
29 June 2017|
AnswerShow all 7 answers
Response from cbiggs7 | Property representative |
We posted on our site last September that as of January 1, 2017 we would begin charging for parking. While all hotels in downtown Knoxville charge for parking, we were the only ones who didn't, we are still the cheapest... More
0
Votes
bpal107
27 June 2017|
AnswerShow all 3 answers
Response from cbiggs7 | Property representative |
The parking garage is attached directly to the building where you can access the lobby as well.
0
Votes
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123
Room Tips
"Top floor for nice views of downtown Knoxville"
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"Stay away from rooms that face the avenue!"
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"location of the hotel takes you away from the noises of the tourist area which is about 6 blocks away so no..."
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"You have to specify a room away from the road"
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