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Hampton Inn & Suites Knoxville - Downtown

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Hampton Inn & Suites Knoxville - Downtown
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779 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Knoxville - Downtown
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Showing 775: English reviews
Knoxville, United States
Reviewed 22 February 2016

Hotel excelled in everything but its water. Water smelled strongly of chlorine and was not drinkable. Shower provided the same strong smell. When checking out, complained at desk about it and they said that they would check on it. I stated that it was likely due to all of roadwork/water line work near hotel and was due to added chemicals...

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Helpful?
Thank Charles B
Pikeville, Kentucky
Reviewed 20 February 2016

Hotels has excellent location. Staff was courteous and helpful and breakfast was to be expected. Parking was convenient and well lit. We did not use the exercise room but it looked nice. Pool was ok, the room where it is located felt as if cold air was blowing in even thought the water was warm. The pool was not a...

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Helpful?
Thank Cristy71198
Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for taking the time to leave us a review. As a Hampton Inn, we have our 100% Hampton Guarantee that we stand behind every day. My apologies are in regards to the condition of your bath tub, and under no circumstances is this a standard issue for us. Rest assured the appropriate steps will be taken by management...

Knoxville, United States
Reviewed 17 February 2016

The digital check in was easy. The room was very clean. The Hotel was in a great location for easy access to the city.The morning attendant was very helpful with finding the places I was interested in. I would definitely stay at this Hampton in Knoxville again.

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Helpful?
Thank Nancy P
Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for taking the time to leave us a review. Reviews such as yours let us know that we are doing it right! As a Hampton Inn, we have our 100% Hampton Guarantee that we stand behind every day. We look forward to servicing you again in the near future. Please contact me at 865-522-5400 or at Justin.Daly@Hilton.com in...

Cleveland, United States
Reviewed 15 February 2016

Staying there was a pure pleasure. It is easy to get to, perfectly placed downtown, and the facility and staff were wonderful. Couldn't ask for more. There really isn't anything else to say. Just know that if you decide to walk down to the river, it's about a 200 ft drop - so you better be prepared for a tough...

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Thank Jeff S
Columbia, Missouri
Reviewed 13 February 2016

wonderful hotel - clean comfortable - fantastic breakfast - free parking - great location downtown - very nice and professional staff. Loved it and would come back in a heart beat. Hotels in downtown Knoxville are pricey to me but this one give good value relative to the competition.

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Thank James C
Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you very much for such a positive and remarkable review! We take pride in servicing our guest and very much so consider them our extended family- We look forward to servicing you in the near future

Overland Park, Kansas
Reviewed 10 February 2016

My co-worker and I stayed at this place. She had been here before and we had a meeting at the University the next day. The room was clean and neat. I was on the 5th floor facing a busy street, so it was noisy, but that is what ear plugs are for. Other item of note, was they have motion...

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Thank Carol D
Fairfax, Virginia
Reviewed 9 February 2016

Very nice hotel and conventient to everything. If you might have to change your reservation don't use the prepay option as Hilton is not flexible at all and doesn't hold true to the 100% satisfaction they mention.

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Thank Robert S
Dayton, United States
Reviewed 9 February 2016

After a long hard trip, they made us feel welcome! They were very helpful and the bathroom floor and tub was clean. Comforting all night hot chocolate/tea; morning breakfast. Plus a little place to purchase packaged food in the lobby anytime your hungry. Special mention to Cody because he helped us through a flat tire parking problem and had a...

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Helpful?
Thank Laura P
Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your review! We are thrilled to see that you enjoyed your stay with us. It gives us a great since of pride when we hear positive remarks about the staff, and especially when we hear a certain team member went above and beyond to make your stay special. These surveys are very helpful in rewarding our staff,...

Oxford, Mississippi
Reviewed 5 February 2016

My sister and I have travelled to Knoxville on several occasions and will only stay at this particular Hampton Inn. The facility is very nice, always clean and comfortable, and in an excellent location. The staff, without exception, are always friendly, courteous, eager to please, and accommodating. Justin Daly is one such person who always brightens our stay with his...

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Helpful?
Thank Ellen W
Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Ellen!!!! I am thrilled to hear that you always enjoy your stay with us. Our staff is always diligent &ready to please. I personally look forward to greeting you & the lovely Edwina this May!!!! I look forward to seeing you so we can show you the Rock Star treatment once again my dear.

Clarksville
Reviewed 3 February 2016

Great place to stay, we left an item in the closet that had fallen to the floor, they were so nice to give us a call to say it had been found. We got the item back. It was at the front desk waiting for us. If we were already out of town they would have made arrangements to ship...

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Helpful?
Thank Lilly L
Justin D, Guest Services at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for taking the time to leave us a review. Reviews such as yours let us know that we are doing it right! I am sorry to hear that you left behind an item of clothing, but happy to hear of the prompt service you received . As a Hampton Inn, we have our 100% Hampton Guarantee that we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Knoxville - Downtown

Address: 618 W Main St, Knoxville, TN 37902-2601
Region: United States > Tennessee > Knoxville
Price Range: $181 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Knoxville - Downtown 3*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels and Travelocity so you can book your Hampton Inn & Suites Knoxville - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Knoxville - Downtown Hotel Knoxville
Hampton Inn And Suites Knoxville - Downtown
Hampton Inn Knoxville
Hampton Inn Hotel Knoxville
Knoxville Hampton Inn
Hotel Style:
#2 Family Hotel in Knoxville
#2 Romantic Hotel in Knoxville
#6 Business Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Knoxville - Downtown staff and other travellers.
5 questions
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Blairsville, Georgia
Spring Hill, Tennessee
over a year ago
7 months ago
Chattanooga, Tennessee
9 months ago

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Questions? Get answers from Hampton Inn & Suites Knoxville - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the street did not seem too noisy, would not worry about which side of hotel I was on”
 of 5 bubbles mLIZp, 26 Sep 2016 | Read review
“Odd number rooms face Henley, a very busy street, but also have a better view.”
 of 5 bubbles Explorecreate, 14 Sep 2016 | Read review
“Room 501 is great and spacious!”
 of 5 bubbles Z2770CKmichaell, 12 Sep 2016 | Read review
“Quiet rooms face parking lot to the north versus the street side. Corner rooms were very roomy with good A/C.”
 of 5 bubbles BobAlexander68, 11 Aug 2016 | Read review
“rooms facing away from Henley are quieter.”
 of 5 bubbles cantfindmyglasses, 7 Aug 2016 | Read review
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