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Rodeway Inn & Suites West Knoxville

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Rodeway Inn & Suites West Knoxville
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222 Reviews from our TripAdvisor Community

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There are newer reviews for Rodeway Inn & Suites West Knoxville
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Showing 222: English reviews
Aiken, South Carolina
Reviewed 12 March 2014

I stayed here in January with my family and this was a nice hotel, the room was clean, the customer service was good. I have no complaints about this place. I would stay here again if I was in Knoxville, TN.

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Helpful?
Thank MsT2011
Tammy L, Guest Relations Manager at Rodeway Inn & Suites West Knoxville, responded to this review

On behalf of the hotel we would like to thank you for taking the time to complete our online survey and share your experience with us. We look forward to our next opportunity to provide you with pleasant and comfortable accommodations the next time you are in Knoxville, TN. Best Regards, Guest Relations Manager

New York City, New York
Reviewed 26 February 2014

Stayed at this hotel for a few days. Room was pretty beat up and dated. In desperate need of a remodel. There are many hotels near this location and I would stay at a different one next time and try to stay at a newer hotel

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Helpful?
Thank Review777
Tammy L, Guest Relations Manager at Rodeway Inn & Suites West Knoxville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience....

Prairieville, Louisiana
Reviewed 17 February 2014

Was in the city for a gymnastics meet all girls and families stayed there. The employees were great and had a lot of patience with the kids. It was very close to restaurants and things to do. would definitely stay there again.

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Helpful?
Thank Lyn H
Tammy L, General Manager at Rodeway Inn & Suites West Knoxville, responded to this review

Thank you for taking the time to complete our online survey. We are glad we meet all of your accommodations and needs. If ever in Knoxville again for a tournament, please look us up. We would love to serve you with great service and accommodations again. Thank you for your time. Sincerely, Tish Terry Front Office Manager / Sales Manager

Waynesville, North Carolina
Reviewed 21 January 2014

First time stay at this hotel. Rooms were extremely clean, spacious (We got the Deluxe with door in between two parts of room. Fridge worked properly and lots of places for luggage (four of us in suite). Pull out bed slept adult and child great and mattress was very comfortable. Lots of pillows per bed. Room was cold to begin...

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Helpful?
1Thank Michelle S
Tammy L, Guest Relations Manager at Rodeway Inn & Suites West Knoxville, responded to this review

Valued Guest, Thank you for your kind words regarding the Comfort Inn & Suites. We value all of our guest comments and we are pleased that your stay was enjoyable from the comforts of the bed to the hot breakfast that we offer. The housekeepers, the breakfast host down to the front desk agents work hard to make sure that...

Trenton
Reviewed 1 January 2014

The hotel is great. The rooms are clean and the beds are comfortable. This is a great location near great places to eat or shop. The breakfast provided is very good. The staff was very friendly and helpful. I was in room 109. It appeared to be missing a painting over the bed by the exposed screws. I enjoyed my...

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Helpful?
1Thank 777safety
Tammy L, Guest Relations Manager at Rodeway Inn & Suites West Knoxville, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. I am glad you were able to enjoy the full hot breakfast and the comfort of our beds while here with us. AAA rate does...

Venice, Florida
Reviewed 10 December 2013

We always stay at the Comfort Inn at Marketplace in Knoxville on our way home from Florida. The breakfast has to be the best on the road. The place is clean and friendly staff and just a great place. It is just off the Hwy I-75

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Helpful?
1Thank Frances V
Tammy L, General Manager at Rodeway Inn & Suites West Knoxville, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to...

Manchester
Reviewed 12 November 2013

Stayed 2 nights while in Knoxville for the UT football game. The Hotel was clean and well kept. The room was nice and fresh. Beds comfortable. Bathfoom clean. Kids slept on pull-out sofa. Tish from the staff went out of her way to find two extra pillows for my kids to use since the provided pillows were on the bed....

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Helpful?
Thank 5Ray
Tammy L, Guest Relations Manager at Rodeway Inn & Suites West Knoxville, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I'm glad I was able to make your stay enjoyable and pleasant for you and the family. And I thank...

Chattanooga, TN
Reviewed 3 November 2013

My wife and I stayed two nights at this Comfort Inn this past week. Our grand daughter was in a local rehab facility following an accident and we stayed here while visiting her. This hotel is obviously a little older than others in the area and its starting to show its age. That said, the room we were assigned was...

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Helpful?
Thank Don_Chattanooga
Tammy L, Guest Relations Manager at Rodeway Inn & Suites West Knoxville, responded to this review

Thank you for taking the time to fill out our online survey. We are pleased that we were able to accommodate you while here in Knoxville visiting your granddaughter in rehab. We take great pride in providing an enjoyable and pleasant experience for each and every one of our guest. We are in the process of remodeling our hotel to...

Nashville, Tennessee
Reviewed 17 October 2013

This place was great for business travel but I the amenities were a little outdated. When I first arrive both computers froze so it took 20 minutes to get me checked in. For someone who is traveling late at night for work this can be a little frustrating. The rooms were nice but the bedding and furniture was a little...

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Helpful?
Thank Jennifer N
Tammy L, Guest Relations Manager at Rodeway Inn & Suites West Knoxville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your check in and stay on your recent visit. We are in the process of remodeling and updating, and I hope the next tie...

The Villages, Florida
Reviewed 12 October 2013

Stayed 10/9. Access to hotel was not bad as it is close to freeway. Check in was fine, clerk was friendly. Parking was available, but lighting was not the best on side of hotel. We thought the hotel had seen better days. The room had a foul smell. Carpets were dark and stained. Walls and ceiling in the room were...

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Helpful?
Thank Jerry C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
We are conveniently located in West Knoxville off Exit 378 behind Peerless Restaurant. We have an outdoor pool, indoor hot tub, fitness center and business center. We offer a hot breakfast and have a beautiful Lobby/Breakfast/Seating Area. We have micro/fridge, hairdryers, iron and ironing board in all our rooms. ... more   less 

Additional Information about Rodeway Inn & Suites West Knoxville

Address: 208 Market Place Blvd, Knoxville, TN 37922-2358 (Formerly Parkside Inn and Suites)
Region: United States > Tennessee > Knoxville
Price Range: $70 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Rodeway Inn & Suites West Knoxville 2.5*
Number of rooms: 135
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Also Known As:
Comfort Hotel Knoxville
Comfort Inn And Suites
Comfort Inn Knoxville
Knoxville Comfort Inn
Hotel Style:
#26 Family Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Rodeway Inn & Suites West Knoxville staff and other travellers.
1 question
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Signal Mountain, Tennessee

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Questions? Get answers from Rodeway Inn & Suites West Knoxville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just pay for standard room; "executive" or "deluxe' means almost nothing”
 of 5 bubbles BRADLEYF825, 18 Nov 2016 | Read review
“Request to not be on road side”
 of 5 bubbles MNLit, 5 Nov 2016 | Read review
“There are no elevators, ask for a room on the first floor.”
 of 5 bubbles ebrandon, 17 Aug 2016 | Read review
“Ask to see the room first...for a mold/cleanliness check”
 of 5 bubbles PpprmintPattie, 10 Apr 2016 | Read review
“I didn't hear any hallway or noises from other rooms, so don't think there is a good or bad room here.”
 of 5 bubbles 821SUSAN, 27 Feb 2016 | Read review
5 of 5
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