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Super 8 Knoxville/West

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Super 8 Knoxville\/West
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564 Reviews from our TripAdvisor Community

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Showing 561: English reviews
Springfield, Missouri
Reviewed 1 week ago

Great room at a great price ~ but it was the customer service that made it truly memorable. From the first phone call, everything was wonderful. Bo was helpful and when I called to advise our arrival would be delayed, he offered to turn on the lights & heater for us !!! Talk about a warm welcome :-) And Merick,...

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Helpful?
Thank LINDA H
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West, responded to this review

Thank you for your kind note, regarding your stay at our property. We, as a team, try to be more than only a sign at the front of a property. We try to be welcoming as we deliver professional services to our guests. Thank you for letting us know we are meeting the mark. We sincerely hope you afford us...

La Vergne, Tennessee
Reviewed 1 week ago

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Thank Erin B
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West, responded to this review

Spring Hill, Tennessee
Reviewed 1 week ago

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Thank L690HVjamesh
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West, responded to this review

Nashville, Tennessee
Reviewed 1 week ago via mobile

This is the second time staying and they have not disappointed me. They have clean rooms and have updated the property. This property is best price in the area compared to hotels across the street double the price for same amenities.

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Helpful?
Thank mross1980
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West, responded to this review

Thank you for your kind note, regarding your stay at our property. Repeat business is a good indication of a solid offering. The suitable combination of amenities and professional services is not an easy balance to achieve. Thank you for letting us know we are meeting the mark. We sincerely hope you afford us the pleasure of your return visit....

Covington, Kentucky
Reviewed 2 weeks ago

It was clean. Staff was polite. However I paid for a room that included Wifi. It is almost 2017, internet access has become as essential to a hotel room as light, a bathroom, and a bed. The Wifi did not work at all. I had to pack up my laptop and go to a coffee shop to use the internet....

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1Thank SteveHereNow
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West, responded to this review

Thank you for your post to Trip Advisor. We upgraded our wireless network hardware and performed a quality of service upgrade to the antennas serving our wireless network for Internet access. This combination provides improved signal quality and transfer speed. We have also added wired Internet access for guest rooms, as an additional amenity. We have updated the property through...

Dubuaue
Reviewed 2 weeks ago via mobile

There were roaches and they not only would not believe me but the manager never called me as I requested. The king room was too small for two suitcases so we switched to a two queen bed room. You could hear everything through the vent from another room. The best thing was the walkway along a forest. We won't be...

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Helpful?
Thank Marty C
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West, responded to this review

Thank you for your post to Trip Advisor. We have regular pest treatment service to the property. We have monthly prevention service and next day response for any concern or recognized problem. Our pest treatment records indicate at a room level any deficiency identified, along with any deficiency found throughout the property. This collective effort helps to keep the property...

Jackson
Reviewed 2 weeks ago

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1Thank Nancy J
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West, responded to this review

Saint Augustine, Florida
Reviewed 2 weeks ago

While low on frills, this place offers all the basic amenities that you need. The room was clean, and while the bed wasn't super comfy, it was fine. There was a flat screen TV with basic cable, which came in fuzzy, but I could still get my news. They do serve a hot breakfast with waffles, eggs, biscuits and gravy,...

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Helpful?
1Thank Benjamin B
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West, responded to this review

Thank you for your kind note, regarding your stay at our property. We have updated the property through an improved quality of amenities. One of those improvements is a better quality bed and pillow than what is required by Super 8 Wyndham. Additionally, we also upgraded the quality of the sheets to a higher thread count beyond what is required....

Macon, Georgia
Reviewed 2 weeks ago

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Thank sback2015
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West, responded to this review

Minneapolis, Minnesota
Reviewed 4 weeks ago via mobile

Great people, great service and a great value! Bo was awesome. He helped get me a room and pre-check me in since I wasn't going to arrive until 3am. When I did arrive, Mike (I think that was his name) was extremely cheerful and helpful and gave me a special parking spot because they were so full. Thanks!! Jay and...

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Helpful?
Thank jaybreuer
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West, responded to this review

Thank you for your kind note, regarding your stay at our property. We, as a team, try to be more than only a sign at the front of a property. We try to be welcoming as we deliver professional services to our guests. Thank you for letting us know we are meeting the mark. We sincerely hope you afford us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the clean, comfortable and affordable Super 8 Knoxville West, a TripAdvisor Certificate of Excellence Award winner and top 25 three years running. We're pleased to be located right where you want to be. We are close to downtown Knoxville, the Knoxville Convention Center, Turkey Creek shopping area and Neyland Stadium, public library and access to Knoxville Greenway. We provide 24-hour front desk service so you can check in, check out or get assistance anytime you need at our hotel in Knoxville, TN. Our free truck and bus parking means we can accommodate professional drivers and large groups with ease. Our guest laundry facilities make it easy to prepare for the next leg of your journey as well. Come see your Super 8 Stars! ... more   less 

Additional Information about Super 8 Knoxville/West

Address: 11748 Snyder Rd, Knoxville, TN 37932-2957
Region: United States > Tennessee > Knoxville
Price Range: $79 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Knoxville/West 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Super 8 Knoxville/West Hotel Knoxville
Super Eight Knoxville
Knoxville Super 8
Knoxville Super Eight
Hotel Style:
#1 Best Value Hotel in Knoxville
#12 Business Hotel in Knoxville
#18 Romantic Hotel in Knoxville
#20 Family Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Super 8 Knoxville/West staff and other travellers.
1 question
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West Palm Beach, Florida
over a year ago

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Questions? Get answers from Super 8 Knoxville/West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 205 and it was quiet, clean and great location.”
 of 5 bubbles 489sebrinas, 25 Oct 2016 | Read review
“Each room has an in-room air conditioning system that is loud enough to drown out most road noise.”
 of 5 bubbles 860cindys, 18 Sep 2016 | Read review
“Suites rooms are nice with a Whirlpool”
 of 5 bubbles mross1980, 27 Aug 2016 | Read review
“Toward the front, near the lobby is quieter”
 of 5 bubbles P794OXjh, 19 Aug 2016 | Read review
“Loud if by the pool”
 of 5 bubbles v0nyad, 21 Jul 2016 | Read review
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