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Hampton Inn Knoxville-West At Cedar Bluff

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Hampton Inn Knoxville-West At Cedar Bluff
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528 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Knoxville-West At Cedar Bluff
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Showing 527: English reviews
Buckingham, Virginia
Reviewed 28 December 2016

We stopped here on our way home for 1 night. The night staff were very friendly, the morning staff however never even acknowledged us as we were leaving. When we went to the room we put items in the fridge and noticed it had not been cleaned from the previous guest, there was hair in the tub and toothpaste on...

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Helpful?
Thank yukonnv
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for staying with us while in Knoxville. I apologize for the issues that you encountered during you stay. Please give me a call at your convenience. I would like to get more details, and personally address your comments with our staff. I assure you this is not typical service at our hotel. Again, thank you. Sincerely, Lisa Benker,...

Athens, Alabama
Reviewed 27 December 2016 via mobile

Travel exhausts me so I'm ready for my shower and bed. Easy access from interstate. Easy check in .my room clean,stocked with fresh towels. Refrigerate and microwave for popcorn treat. Breakfast to be served free.

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Helpful?
Thank Vickie F
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for your compliments regarding our hotel. We love having you here and look forward to your return! Happy holidays, Lisa Benker, General Manager

Knoxville, TN, United States
Reviewed 23 December 2016

clean, comfortable, with good location The staff was also great with helping with a reservation mix up. Hampton Inn as a chain has some work to do here but the staff is extremely good at taking care of their guests.

Review collected in partnership with Hampton
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Helpful?
Thank M6060CMandrewe
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Your kindness is greatly appreciated! We love having you here, and look forward to seeing you in the future. Sincerely, Lisa Benker, General Manager

Roswell, Georgia
Reviewed 17 December 2016 via mobile

I had a room on the 4th floor and that is non smoking floor and someone was smoking on the floor! It was terrible and I was too exhausted to change rooms! Big mistake! Not the hotel's fault but what a disrespectful guest!

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Helpful?
Thank Gloriane C
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

I am so sorry that another guest was smoking near your room. That is unacceptable, and I assure you that we immediately address incidents such as this one. I hope you will give us another chance to take care of you in the future. Sincerely, Lisa Benker, General Manager

Assonet, United States
Reviewed 14 December 2016

The hotel overall is excellent. A little confusing at first, getting a layout of the place. The coffee could be tasiter, more like Starbucks. The price discounted to $69 plus tax is most appealing. Fruit for breakfast is good.

Review collected in partnership with Hampton
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Helpful?
Thank 698barryf
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

We greatly appreciate your excellent rating! We love taking care of our guests, and hope to see you again soon. Sincerely, Lisa Benker, General Manager

Chattanooga, Tennessee
Reviewed 12 December 2016

My keys had to be reprogrammed daily( 4 day stay). My honors member status was never mentioned at my check in, nor was my free water given. The front desk clerk was not pleased that I wanted to pay cash for my room and really rushed the process. My bed was made like a child had made it and the...

Review collected in partnership with Hampton
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Helpful?
Thank claudiapQ9049UY
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

I sincerely apologize for the issues that you encountered during your stay. I assure you this is not typical service at our hotel. Please call me at your convenience. Sincerely, Lisa Benker, General Manager

Knoxville, United States
Reviewed 11 December 2016

Staying in Knoxville? This is a perfect Hampton Inn. Staff is amazing. Fresh cookies and hot coffee! The most amazing beds....soft, cozy. You will not want to leave! Great outdoor pool area and fire pit for those chilly nights. easy access to everything.

Review collected in partnership with Hampton
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Helpful?
Thank S200NMrebeccaw
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for your amazing comments regarding our hotel and staff! We love having you here, and look forward to your return. Sincerely, Lisa Benker, General Manager

East Haven, Connecticut
Reviewed 5 December 2016

Drove 12 hours from Dallas. Check in was flawless. Staff was very welcoming. Bed was amazingly comfortable. Nice breakfast. Surprised to see guest laundry facility, exercise room, outdoor pool. Used a coupon found in the Highway booklets from rest areas and saved $30. Easy off highway, easy on.

Review collected in partnership with Hampton
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Helpful?
Thank Dianeddr1948
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for your kindness! We are so happy you enjoyed you stay, and our new Serta Perfect Sleeper mattresses! We loved having you here, and look forward to seeing you again in the future. Sincerely, Lisa Benker, General Manager

Whitwell
Reviewed 5 December 2016

Very nice stay. I would recommen this hotel if you are going to stay in the Turkey Creek area. Close to all kinds of stores and restaurants. Easy off and on from the interstate. Did not have any problems

Review collected in partnership with Hampton
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Helpful?
Thank jonnim870
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for your compliments and recommendations! We love having you here! Sincerely, Lisa Benker, General Manager

Columbia, Tennessee
Reviewed 1 December 2016

I normally stay here. However, it might be time for new mattresses. My initial room had a problem that the staff knew about, but hadn't fixed. The heat ran all night even though it was turned down. The breakfast was average or below. Had a boiled egg, shell still on, would not peel. I have had the breakfasts that were...

Review collected in partnership with Hampton
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Helpful?
Thank basshunterdds
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

I am sorry to hear that you stay was less than awesome. I'm happy to share with you that our new Serta Perfect Sleeper mattresses are arriving this month. In the future, please let me know if there is anything you need Sincerely, Lisa Benker, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Hampton Inn Knoxville-West At Cedar Bluff

Address: 9128 Executive Park Blvd., Knoxville, TN 37923
Region: United States > Tennessee > Knoxville
Price Range: $139 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Knoxville-West At Cedar Bluff 2.5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Hampton Inn Knoxville-West At Cedar Bluff Hotel Knoxville
Knoxville Hampton Inn
Hotel Style:
#8 Family Hotel in Knoxville
#10 Romantic Hotel in Knoxville
#13 Business Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Knoxville-West At Cedar Bluff staff and other travellers.
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Questions? Get answers from Hampton Inn Knoxville-West At Cedar Bluff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a king study room. Like the extra space and fold out couch.”
 of 5 bubbles FBC30620, 13 Oct 2016 | Read review
“there are two different areas to the hotel. one is closer to the interstate, the other parallels the interstate.”
 of 5 bubbles 257shane, 10 Oct 2016 | Read review
“we like the higher floor away from the elevator for a quieter nights rest”
 of 5 bubbles VickiA156, 7 Oct 2016 | Read review
“Choose your own room on mobile check-in.”
 of 5 bubbles SS_Dan, 31 Jul 2016 | Read review
“There are rooms available away from I40. A/C unit was little noisy, but not much different from other hotels.”
 of 5 bubbles Nairam1, 2 Jul 2016 | Read review
5 of 5