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Hilton Knoxville

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Traveller (140)
Room & Suite (66)
Dining (11)
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Overview
  • Excellent44%
  • Very good29%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“market square”(165 reviews)
“self park”(29 reviews)
AMENITIES
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Knoxville
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Knoxville
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (1,355)
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1,347 results
Traveller rating
573
392
217
101
64
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573
392
217
101
64
Show reviews that mention
All reviewsmarket squarethe executive loungeself parkconference centervalet parkingwithin walking distanceroom servicenice hotelvalet serviceheart of downtownut campusneyland stadiumgay streetfront desk staffnice stayenjoyed my staystaff was very friendly
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271 - 275 of 1,347 reviews
Reviewed 25 February 2017

Hotel staff and service staff are excellent at this very stylish and attractive hotel. Excellent choice and value. Hotel restaurant staff were especially helpful and accommodating. Would absolutely stay here again.

Review collected in partnership with Hilton Hotels & Resorts
Thank gregoryd97
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 28 February 2017

Dear Guest, It is a pleasure to read your response from your recent stay at the Hilton Knoxville Hotel. Thank you for sharing your thoughts with others and thank you for choosing to stay with us. Sincerely, Paul Jordan General Manager

Reviewed 25 February 2017

I really enjoyed my stay here in November. The room was spacious but cozy. The staff was delightful. My favorite feature of this hotel is the location. We were close enough to the shops and restaurants that we could just take a short walk, rather...More

Thank Brittany D
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 28 February 2017

Dear Guest, I just wanted to say thank you for telling us about your stay with us. It is truly a pleasure to hear from our guests and be able to share your comments with our team members. Thank you again for your business and...More

Reviewed 24 February 2017

This hotel was an awesome location in the midst of downtown. It is conveniently 2 blocks from Market Square for entertainment and dining. It was also close to the trails for exploring the city by foot. The outside had an awesome fireplace patio. Uber was...More

Review collected in partnership with Hilton Hotels & Resorts
Thank brodieb934
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 28 February 2017

Dear Guest, I am reaching out to you on behalf of our hotel to thank you for the positive comments that you posted from your recent stay at the Hilton Knoxville Hotel. Guest feedback is vital to our success and we truly appreciate you taking...More

Reviewed 24 February 2017

This hotel could use an overhaul, I could tell it has been around for a while. I chose the location because it's downtown Knoxville. Usually the downtown areas of most cities have nice restaurants as well as museums and things to do. The carpet needs...More

Review collected in partnership with Hilton Hotels & Resorts
Thank WDHAtlanta_Georgia
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 28 February 2017

Dear Guest, Thank you for your balanced and professional response on our hotel. It is vital that we have feedback from our most experienced and professional travelers. It is the catalyst that allows us to improve both our product and our service for our guests...More

Reviewed 24 February 2017

Staying at this hotel was great! We found the food service to be reasonable with a good variety of choices. My request for limited walking from the room due to mobility issues was granted. Staff were very pleasant and helpful throughout our stay. Amenities were...More

Review collected in partnership with Hilton Hotels & Resorts
Thank raysB5629DV
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 28 February 2017

Dear Guest, Thanks for the review on our property and thank you for pointing out the great food selections and the great weather for our city. We are pleased when our guests enjoy both out hotel and the great city of Knoxville. I trust that...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$114 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Knoxville
#18 Business Hotel in Knoxville
#19 Romantic Hotel in Knoxville
#26 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Knoxville
#18 Business Hotel in Knoxville
#19 Romantic Hotel in Knoxville
#26 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (140)
Room & Suite (66)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Jon Denise D
11 October 2017|
Answer
Response from Linda S | Reviewed this property |
? call them.
0
Votes
Jon Denise D
14 April 2017|
AnswerShow all 5 answers
Response from PEWhite | Reviewed this property |
Just say "downtown near the university - not the airport hotel..."
2
Votes
Dan T
7 April 2016|
AnswerShow all 3 answers
Response from NCSmokey | Reviewed this property |
The only rooms with the sleeper sofa are the ones with a king bed; otherwise there are two queens in the room
0
Votes
Room Tips
"Choose a high floor for better views of the city/river"
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"stay away from the elevator"
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"River view from higher floors. 16 thru 18 are reserved for Hilton Honors members."
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"Rm 1712 was very good, quite and with a limited view"
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