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Just wanted to let everyone know that this hotel was a great one night stay! Wish I could have stayed longer! As many times as I have been to Knoxville I have never stayed at this hotel. Super rate and the bar and restaurant were...More
Only stayed for one night and it was just fine for what I needed. Just a few things...
-When I arrived my room wasn't ready (it was arrived almost 4 pm) but they were nice enough to switch me to a room that was ready....More
Response from IHGService, Guest Relations Manager at Holiday Inn Knoxville West- Cedar Bluff RdResponded 28 October 2016
Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous individual ratings toward the level of service rendered by our hotel staff members including the WiFi connection, it is regrettable that you may have...More
Very happy with this hotel, we arrived earlier than planned and the clerk; Casey was so very helpful! She printed out restaurant directions for us and when we came back she enabled us an early check-in, she went above and beyond my expectations! You need...More
We went for a game weekend so paid way too much for this average hotel. Nothing stood out as particularly good or bad. It was clean and staff was pleasant. Breakfast was not included which I would expect for this type of hotel. There was...More
Response from Rhonda H, Guest Relations Manager at Holiday Inn Knoxville West- Cedar Bluff RdResponded 26 September 2016
Thank you for taking the time to write such a detailed review. All of your comments are essential to our constant improvement of our service and property. I have spoke with both Housekeeping and Engineering about the lack of tea and the noisy AC unit....More
Stayed for a couple of weeks on business.
Decor ok, location not do great, one of our party had to relocate rooms due to the noise from the freeway.
Ok it had a pool but when the view is an embankment and trucks going past...More
Response from IHGService, Guest Relations Manager at Holiday Inn Knoxville West- Cedar Bluff RdResponded 9 October 2016
Thank you for choosing us and for leaving a short review. I am delighted to learn that you found our restaurant bar staff very commendable. It is always motivating on our end to receive commendable feedback from our valued guests like you and...More
US$115 - US$147 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Business Hotel in Knoxville
#15 Romantic Hotel in Knoxville
#15 Family Hotel in Knoxville
Family Rooms ,
Accessible rooms ,
Number of rooms
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Also Known As
Holiday Inn Knoxville - West (i-40 & i-75) Hotel Knoxville ,