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Grand Jersey Hotel & Spa

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Esplanade, JE2 3QA
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
US$159
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US$139
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Hotels.com
US$158
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TravelocityUS$158
Official SiteUS$165
PricelineUS$139
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Traveller (629)
360
Panoramas (8)
Room & Suite (269)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 27/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Jersey Hotel & Spa
Updated 27/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 27 hotels in St. Helier
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Jersey is the island’s stylish, sophisticated hotel and spa, presenting guests an exceptional experience. It offers the ultimate in comfort and glamour, through a blend of sophisticated restaurants, the exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa. Grand Jersey also features the innovative Park Suites – a dedicated business centre with private cinema, meeting rooms and flexible events spaces. Whether you’re visiting Jersey for a short break, summer holiday or business, you are assured of a wonderful stay. Grand Jersey is committed to the highest standards of service and excellence which is why the hotel is one of only two on the island to be awarded five stars.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Board games / puzzles
Airport transportation
Electric vehicle charging station
Car park
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Business
Languages Spoken
English
2192Reviews34Q+A100Room tips
Traveller rating
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Popular mentions
RKE1975 wrote a review 24 Jan
37 contributions80 helpful votes
We spent 3 days in Jersey for my birthday and our wedding anniversary and chose the Grand as we have enjoyed previous holidays here. Our flight from the UK landed very early in Jersey and the reception staff were most kind checking us in at 10am, allowing us to unpack, settle in and enjoy the whole day in Jersey. We received the most lovely welcome from Charlotte on the reception team making us feel like truly valued customers. Our room was gorgeous - so well appointed with a lovely view of Elizabeth castle. We made use of the bar each evening, such a lovely relaxing space after our busy days exploring the island. The cocktails are superb and I had the best Mai Tai I’ve ever had : delicious! We enjoyed breakfast each day, fresh, hot and plentiful and our dinner in the champagne bar was exquisite. We each had a massage in the spa and it was a wonderful experience and excellent value for money. All in all we’ve had a superb mini-break and we’re returning to work relaxed and refreshed, which is indeed a sign of a great hotel! We can’t praise the hotel enough but the outstanding factor is without a doubt the staff - everyone is so warm, friendly and polite and nothing is too much trouble. They go out of their way to ensure guest satisfaction and go the extra mile at every opportunity. Thank you for a wonderful stay and see you next time.
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Date of stay: January 2022Trip type: Travelled as a couple
Room Tip: Get a sea view room if it’s available.
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h3eht wrote a review 21 Jan
Cirencester, United Kingdom42 contributions9 helpful votes
Spacious and comfortable room overlooking the sea. Breakfast was not quite up to the standard expected in terms of the cooking, though perfectly adequate and lots of variety. Nice swimming pool and spa.
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
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holidayfan55 wrote a review 8 Jan
Romford Essex473 contributions283 helpful votes
Stayed for a week over the New Year and had a wonderful time. We had a small classic double room (135) but it wasn't exactly small. It was a fair size, tastefully decorated with a partial sea view. Very clean and well equipped with Air Con/Heater which was very quiet and efficient. There was also an Iron/Ironing board, Trouser press, Tea/Coffee replenished daily, Kettle, Hair dryer, Fridge and Lap top style safe. Minor little niggles were the safe was in a drawer that kept coming open due possible to the weight of the safe and the 2 drawers in the large desk didn't have a back in them which meant anything in the drawers fell out when you opened them. Also there were no sockets next to the bed. Although there was a couple in the desk area which included USB points. Bathroom was adequate with a walk in shower cubicle and overhead rain shower. Luxury toiletries supplied which were also replenished daily. All staff were very friendly, accommodating and efficient so it's unfair to single any individual staff member out. The swimming pool was outstanding and very clean also with professional staff. Food was very good in the restaurant and the large Cocktail Bar. The only downside to the bar is there is no Draught Beer! Thanks for a lovely time and we will definitely be back.
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Date of stay: December 2021
Value
Cleanliness
Service
1 Helpful vote
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leslienorman1 wrote a review 4 Jan
Jersey, United Kingdom22 contributions8 helpful votes
We had another great staycation at this Hotel the 30th and 31st December 2021 incorporating the New Year Party celebrations which were excellent. The room was great the food was great and new year celebrations excellent, great food and entertainment particularly the band Little Black dress outstanding ! Mohammed in the dining room was great at looking after everyone. The food and drink in the Champagne Bar excellent and not over priced and the staff attentive. Breakfast food and service up to scratch as always. Thank you.
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Mat Ouvrard, Other at Grand Jersey Hotel & Spa
Responded 2 weeks ago
Dear Leslie, Thank you for your kind words, Mohamed and the Team will be pleased. We are so glad to hear that you've enjoyed the start of your New Year with us. We hope that you continue to enjoy the year and we are looking forward to welcoming you again soon. Warm wishes, Mat. Operations Manager
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Buckshawhomes wrote a review Dec 2021
Chichester, United Kingdom87 contributions47 helpful votes
The position of the hotel is great, superb views and walking distance to town. Location cannot be faulted. The staff are also without fault. Attentive, polite yet friendly. They are indeed a huge asset to the hotel. The reason for the 3 rating is the standard and style of decor. It is not a 5star hotel. The colours are dull and depressing, the bedroom in our suite had no windows to look out of, though granted, the living room was at the front with a great view. The sofa and easy chairs were uncomfortable, we had to use pillows off the bed as there weren't any cushions. We spent Christmas at the hotel, but it certainly lacked Christmas cheer, though the staff did their best. The hotel building is old and it could really try and market its own history and celebrate the quirks of the building and not try and make it look modern on the cheap. Such a shame. Great location, staff, sadly there were no extra touches that make it a 5 star experience. Perhaps after covid when trade picks up, the necessary investment can be done
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Date of stay: December 2021Trip type: Travelled as a couple
Room Tip: Get a room at the front of the building
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Response from Mat Ouvrard, Other at Grand Jersey Hotel & Spa
Responded 2 weeks ago
Dear Buckshawhomes, Thank you for taking the time to review your visit with us. I am sure the Team will be especially delighted with your positive feedback. I am sorry that on this occasion our decoration did not exceed your expectations and hope that you will allow us another opportunity to welcoming back in the future. Warm wishes, Mat, Operations Manager
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PRICE RANGE
US$105 - US$217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand jersey hotel st. helier, grand jersey st helier
LOCATION
United KingdomChannel IslandsJerseySt. Helier
NUMBER OF ROOMS
123
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Frequently Asked Questions about Grand Jersey Hotel & Spa
Which popular attractions are close to Grand Jersey Hotel & Spa?
Nearby attractions include Arcadia (0.4 km), Cineworld Jersey (0.4 km), and Tamba Bar (0.5 km).
What are some of the property amenities at Grand Jersey Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Jersey Hotel & Spa?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Grand Jersey Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Jersey Hotel & Spa?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Grand Jersey Hotel & Spa?
Conveniently located restaurants include Bollywood Bytes Restaurant, Tassili Restaurant, and Aromas.
Are there opportunities to exercise at Grand Jersey Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Grand Jersey Hotel & Spa have airport transportation?
Yes, Grand Jersey Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Jersey Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Jersey Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Jersey Hotel & Spa?
Many travellers enjoy visiting Mont Orgueil Castle (7.2 km), La Hougue Bie Museum (4.1 km), and Battery Lothringen (4.5 km).