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Monterey Hotel

789 reviews
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Traveller (109)
Room & Suite (131)
Pool & Beach (48)
Overview
  • Excellent53%
  • Very good35%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“outdoor pool”(43 reviews)
“superior room”(36 reviews)
“millennium park”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (789)Write a Review
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Show reviews that mention
All reviewsoutdoor poolsuperior roommillennium parksteam roomtown centrerecommend this hotelsmall gymbar mealexcellent hotelplenty of choicehalf boardstar hoteleach eveningrestaurant staffthe hotel is cleanleisure facilitiescleaned daily
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1 - 5 of 671 reviews
Reviewed 5 days ago

We were on a long weekend (2 adults, 2 young kids) from a neighbouring island. Looking for a little somewhere to hide and relax for a few days. We might normally have considered somewhere more - what we would thought would be - 'upmarket' -...More

Thank weirdbeardmt
Reviewed 2 weeks ago

I went with a friend for Sunday lunch a week before Christmas and I was very impressed at the outstanding quality of the meal. The staff were so attentive and extremely pleasant too. Starters and desserts were served at the table and mains at the...More

Thank SophiaJersey
Response from ManagerJersey, Manager at Monterey HotelResponded 2 weeks ago

Thank you Sophie Jersey for your wonderful review. It is always great to receive feedback from local people and this is appreciated. Our team of staff are delighted to receive such warm comments and work hard to maintain high standards. The Monterey provides a full...More

Reviewed 30 December 2017

From the moment we arrived to the moment we left we had a relaxing holiday. The food was excellant, the staff were amazing . The bedrooms were a good size, the bed was very comfortable and the shower was really powerful. The internet coverage is...More

Thank traveller50120
Response from ManagerJersey, Director of Sales at Monterey HotelResponded 3 January 2018

Thank you for your kind review and your comment regarding the staff has been passed on. Our staff are a major part of our offering and we are proud to hold the Investers in People Gold award in recognition.

Reviewed 30 December 2017

Absolutely excellent food service accommodation. A thoroughly enjoyable experience from start to finish. Have never met such lovely happy helpful people in my life. NOTHING was too much trouble for them. It was wonderful to see such happy staff all working together to make our...More

2  Thank john d
Response from ManagerJersey, Director of Sales at Monterey HotelResponded 3 January 2018

Thank you for your kind review and we trust you have recovered. Your comments on our staff have been passed on and we are proud to hold the Investors in People Gold award in recognition of our team. We hope to see you again.

Reviewed 28 December 2017

This was a 4 day Christmas break package booked through a third party organisation. The food was superb, the staff, including the general manager couldn't have been more helpful and the room was kept very clean and was very comfortable. Minor issue with internet availability,...More

1  Thank Neal08826
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$114 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St Helier
#8 Family Hotel in St Helier
#10 Romantic Hotel in St Helier
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$114 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St Helier
#8 Family Hotel in St Helier
#10 Romantic Hotel in St Helier
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (109)
Room & Suite (131)
Pool & Beach (48)
Dining (33)
Amenities (15)
Questions & Answers
Ask a question
606amelia
18 August 2017|
AnswerShow all 5 answers
Response from ManagerJersey | Property representative |
Good afternoon, We can assist with a reception however our sister hotel, the Best Western Royal in David Place has a licence for weddings and can arrange the whole event. Regards Reservations
0
Votes
Marilyn K
21 April 2017|
AnswerShow all 7 answers
Response from ManagerJersey | Property representative |
Hi Marilyn K As others say the no.15 bus departs from outside the arrivals hall and all buses cost £2 per person per journey. You could take two taxis that be around £15-£20 per taxi. Alternatively you could contact the... More
1
Vote
jo1950
17 December 2016|
AnswerShow all 4 answers
Response from ManagerJersey | Property representative |
Good morning, The programme is quite extensive, if you could email the hotel we can send you the Christmas leaflet. Kind regards
0
Votes
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Room Tips
"Ask for any room without noisy squeaky floorboards. Rooms themselves are first class"
Read review
"Go for deluxe"
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"Main road corner rooms are noisy, quiet after 12. Noisy at 6am when jersey goes to work. Rear rooms would be..."
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"Standard double room was fine - with en-suite, large bed and all amenities to hand, and lifts to upper floors."
Read review
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