We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Norfolk Lodge Hotel

Traveller (93)
Room & Suite (22)
Dining (13)
Overview
Rouge Bouillon, JE2 3ZB See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
3 Star accommodation
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Reviews (640)
Filter reviews
581 results
Traveller rating
261
225
73
13
9
Traveller type
Time of year
LanguageEnglish
More languages
261
225
73
13
9
Show reviews that mention
All reviews busy roundabout evening entertainment swimming pool ring road town centre the main hotel towels provided older generation single room family room varied menu family holiday cleaned every day buffet style bar meals small gym main road
FilterEnglish
Updating list...
1 - 5 of 581 reviews
Reviewed 3 weeks ago

Staff excellent, buffet breakfast excellent. Everything else woefully inadequate: poor decor, steps everywhere to trip you up, tiny room smaller than my dorm at Uni, cheap and nasty plastic flowers on dining room tables, and no evening entertainment at period of my stay (in mid-October...More

Date of stay: October 2018
Thank Sightseer827423
Response from ManagerJersey, Manager at Norfolk Lodge HotelResponded 3 weeks ago

Thank you for your opinion that our staff and buffet breakfasts are excellent. This is appreciated. We have just been awarded a Gold level Investor in People Award under the newly released scheme of National Standards and we are delighted you liked our engaged staff....More

Reviewed 6 November 2018 via mobile

We stayed for a short break here for 4 days. The hotel has very friendly helpful staff. The breakfast is buffet style but you can order smoked haddock and eggs from fresh. The food was plentiful and checked regularly by staff. The beds were very...More

Date of stay: October 2018
Thank _mand_allen
Response from ManagerJersey, Manager at Norfolk Lodge HotelResponded 3 weeks ago

Thank you for your kind and thoughtful review. We are delighted that you would definitely re-visit us and we work very hard to maintain high standards. The Norfolk Lodge Hotel sits very comfortably within its grading as reported to us by the AA, following their...More

Reviewed 19 October 2018 via mobile

Stayed here for 5 nights in October with Newmarket Holidays. Nice hotel, very friendly staff, good food, nice evening meal menu each night ( changed each night). Food available all day in the bar. Only niggle is there are a load of stepps all over...More

Date of stay: October 2018
Thank SeanMcC2080
Reviewed 14 October 2018

Location good with parking the room was large but bathroom shower was in need of updating also lots of stairs not covered by lift food good with friendly staff The most negative aspect was because of the approaching storm callum our Friday return ferry to...More

Date of stay: October 2018
Thank christopher w
Reviewed 10 October 2018 via mobile

Spent 6 days at this hotel. Staff were brilliant, couldn’t ask for more. They were very helpful, understanding & patient. Particularly important with older people who have memory & mobility challenges. Rooms were comfortable & well-serviced. A good place to use as a base for...More

Date of stay: October 2018
1  Thank Paul P
View more reviews
About
Description
The Norfolk Lodge occupies a substantial landmark site in St Helier. It is one of Jersey's most established and successful hotels with substantial free on-site parking provision. Key strengths of the hotel include More its superb indoor swimming pool complex and its large public areas that lend a quality feel to the hotel. The hotel boasts great freshly prepared catering, an all day menu and a comprehensive evening entertainment programme. All 101 bedrooms are well furnished and equipped. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Beachfront
Room Service
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
101
Price range
US$109 - US$165 (Based on Average Rates for a Standard Room)
Also Known As
Norfolk Hotel St. Helier
,
Norfolk Lodge Hotel Jersey/St Helier
Location
United Kingdom > Channel Islands > Jersey > St Helier
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
101
Price range
US$109 - US$165 (Based on Average Rates for a Standard Room)
Also Known As
Norfolk Hotel St. Helier
,
Norfolk Lodge Hotel Jersey/St Helier
Location
United Kingdom > Channel Islands > Jersey > St Helier
Photos
Traveller (93)
Room & Suite (22)
Dining (13)
Pool & Beach (12)
Family and Play Areas (2)
Nearby
Nearby HotelsSee all 67 nearby hotels
The Inn Boutique
959 reviews
.16 km away
The Savoy Jersey
1,464 reviews
.18 km away
Mountview
239 reviews
.34 km away
Sarum Hotel
87 reviews
.47 km away
Nearby RestaurantsSee all 455 nearby restaurants
Aromas
994 reviews
.75 km away
The Candlelight Restaurant
218 reviews
.70 km away
Cafe Spice
689 reviews
.75 km away
Doran's Courtyard Bistro
787 reviews
.68 km away
Nearby AttractionsSee all 210 nearby attractions
16 New Street
277 reviews
.88 km away
Parish Church of St Helier
50 reviews
1.07 km away
Statue of The Toad
56 reviews
.90 km away
Jersey Tourist Information Centre
33 reviews
1.09 km away
Questions & Answers
Ask a question
Morag R
24 September 2018|
AnswerShow all 14 answers
Response from Mike789123 | Reviewed this property |
Yes, in a drawer in the main unit.
1
Vote
Anthea H
15 June 2018|
AnswerShow all 3 answers
Response from ManagerJersey | Property representative |
Hi Anthea H, the main shopping area of St Helier is about 10 mins walk through the Parade Gardens and the nearest beach at West Park a further 5 mins.
0
Votes
Anthea H
12 June 2018|
AnswerShow all 6 answers
Response from ManagerJersey | Property representative |
Hello, Fibre Wi-Fi is available across the property.
0
Votes
Room Tips
"choose rooms at the rear, avoid roadnoise"
jjkieken
3 Oct 2018
Read review
"At the back of the hotel as quieter !"
365lyndas
14 Sep 2018
Read review
"We had a room on the first floor but you could hear the people walking about upstairs."
isabellal935
21 Aug 2018
Read review
"The Annex Building is for families and due to its age and location it is very noisy at he front"
robbie063
19 Aug 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing