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Norfolk Lodge Hotel

CancelonUS$150*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$167*
US$150*
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US$152*
US$152*
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Norfolk Lodge Hotel
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489 Reviews from our TripAdvisor Community

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Showing 448: English reviews
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Lincolnshire, United Kingdom
Reviewed 2 days ago NEW

Stayed a week at this Hotel. The staff are excellent and the Breakfasts were very good. The hotel is however dated and could do with a good update. The rooms are fine but there is a glaring problem. They get too hot !!!. We went in mid May this year and the rooms were much too warm for us. When...

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Helpful?
Thank Bob F
Leicester, United Kingdom
Reviewed 1 week ago

Great hotel 10 mins walk from St Helier centre. Ample parking ( I was in my own car ) free wifi in room. Good quality breakfast, evening meal optional Good bar area with evening entertainment excursions ( if wanted ) from hotel

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Helpful?
Thank chris p
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

Thank you for your wonderful review. This is much appreciated by our team here at the hotel. We are a larger hotel for Jersey with many amenities. Our large public areas and free Cisco load balanced WiFi are notable 'plus points' to the hotel. Thank you once again.

Bristol, United Kingdom
Reviewed 1 week ago

Stayed as a couple in May 2017. Had 5 nights there and enjoyed the hotel. Staff were friendly and helpful, room was cleaned every day to a high standard. The breakfast was substantial with options from continental to full English. It was a buffet style but food was kept warm and was fresh. Bar was comfortable with a good range...

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Helpful?
Thank spudulike299
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

Thank you for your kind comments. We are delighted that you enjoyed your stay and that you would recommend staying with us at the Norfolk Lodge Hotel. You would of course be most welcome should you choose to visit us at some future point. Thank you once again.

Shrewsbury, United Kingdom
Reviewed 2 weeks ago

Just returned from a week at this hotel. I received a very warm welcome. All staff are very pleasant, polite and hard working. Nothing is too much trouble. The food is excellent. Head chef Shaune likes everything perfect. Preparation, presentation and taste are excellent. I would certainly visit again

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Helpful?
1Thank Angela T
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

Thank you for your thoughtful review. Your comments are very much appreciated by our team here at the hotel. We are pleased that you enjoyed your stay.

Reviewed 2 weeks ago via mobile

Very warm welcome, staff couldn't be nicer and more willing to go the extra mile (from Reception, to breakfast staff to everyone you encounter). Stayed there for 4 nights and will definitely be back. The room was immaculately clean, pretty good size and bed was super comfortable. Plenty of optons for breakfast: the croissants were really good, selection of cereals,...

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Thank Analia A
London, United Kingdom
Reviewed 3 weeks ago

Rm 26 and all on that floor facing away from Rouge Bouillon are peaceful , clean and comfortable, but without a lift - mine was a single. The staff are friendly and really strive to make ones stay as good as they can. 10-15 mins walk into the town centre or £5-£6 in a cab. Breakfast is self service -...

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Helpful?
Thank John V
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

Thank you for your kind review in respect of our staff. This is very much appreciated. Our team hold a Gold level Investor in People Award and work hard to provide good hospitality and it is wonderful that you have generously noted these good intentions. We have a team of chefs and they too are delighted with your kind words....

Southsea, Uk
Reviewed 3 weeks ago

Recently stayed here for a long weekend. Only had a single room which was located at the front of the property above the main entrance. Room was recently refurbished during the closed season with new carpets and furniture. Good hot shower, good wifi. Only downside was external traffic noise when the windows were open. Also, early morning deliveries pulling up...

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1Thank boredinsouthsea
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

Thank you for your thoughtful review. It is appreciated by us all at the hotel that you could see the investment we have made into the Norfolk Lodge Hotel. We are a long established town hotel on a large site with good public areas. To content readers, there are both primary and secondary means of escape available from the building...

Bristol, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here during a business trip - it was better than OK .. a teeny bit 'old fashioned' , my work colleague and I thought it was 'Gods waiting room' , we were the youngest guests by far - and I'm 55 !! The decor was a bit dated, in both the room and the hotel in general. I was...

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Thank Snakeydee
london
Reviewed 10 April 2017 via mobile

I don't think I've ever returned from a trip and wrote a review before as quickly but I wanted to say how great this place was. Booked for a running weekend parkrun etc with some friends and it was part of a deal so didn't give the hotel much thought as it was just to be functional. My room was...

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Thank hib
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

We are delighted that you chose Jersey for your Parkrun and our Norfolk Lodge Hotel. We are a long established traditional hotel and our team are proud to hold a Gold level Investor in People Award. We believe this award is key to the standard of care and attention at our family owned hotel. Thank you for noticing. It means...

Nice, france
Reviewed 8 April 2017

A four day break organised for 'singles'. The hotel, although a little dated has been refurbished with new carpets and furniture in my bedroom. I was a bit taken aback at first as the room on the ground floor near the kitchens looked so small! However, the bed was comfy, the shower had hot water at all times and I...

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Helpful?
Thank Barbara R
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

Thank you for giving us Five Stars with your review. We are a traditional 100+ bedroom hotel in Jersey's capital, St. Helier, occupying a large site with many guest facilities. We are pleased that you liked your accommodation. We installed new generation Cisco load balanced WiFi throughout the hotel last year. It was a major investment for our guests and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Norfolk Lodge occupies a substantial landmark site in St Helier. It is one of Jersey's most established and successful hotels with substantial free on-site parking provision. Key strengths of the hotel include its superb indoor swimming pool complex and its large public areas that lend a quality feel to the hotel. The hotel boasts great freshly prepared catering, an all day menu and a comprehensive evening entertainment programme. All 101 bedrooms are well furnished and equipped. ... more   less 

Additional Information about Norfolk Lodge Hotel

Address: Rouge Bouillon, St Helier JE2 3ZB
Region: United Kingdom > Channel Islands > Jersey > St Helier
Price Range: $153 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Norfolk Lodge Hotel 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Norfolk Hotel St. Helier
Norfolk Lodge Hotel Jersey/St Helier
Hotel Style:
#5 On the Beach Hotel in St Helier
#15 Family Hotel in St Helier
#16 Romantic Hotel in St Helier
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Questions & Answers

Here's what travellers have asked, with answers from Norfolk Lodge Hotel staff and other travellers.
18 questions
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London, United Kingdom
Stevenage, United Kingdom
over a year ago
derbyshire
3 months ago
Surrey, United Kingdom

See all questions (18)

Questions? Get answers from Norfolk Lodge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front rooms onto main road”
chrispO7905WZ, 17 May 2017 | Read review
“I had a single room as I didn't plan on being in my room a lot. If you prefer a bath you would benefit from a double room.”
angelatW2374QK, 7 May 2017 | Read review
“Best small double is Rm 10 - a few steps up from reception. Avoid front facing singles - traffic noise for the easily disturbed.”
johnvC9094IZ, 1 May 2017 | Read review
“Try and get a room away from the main road”
boredinsouthsea, 1 May 2017 | Read review
“I have read some comments about other bedrooms, but not sure where would be best.”
lavraiebabs, 8 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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