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Merton Hotel

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Merton Hotel
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1,514 Reviews from our TripAdvisor Community

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Showing 1,460: English reviews
LONDON
Reviewed 1 week ago

lovely hotel clean hotel people great service good and really good food will come for another stay asap would recommend to people lovely and quiet on time of our visit but would love to take kids for a break

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Helpful?
Thank kingsfour
Seymourgroup, Director of Sales at Merton Hotel, responded to this review

Thank you for your review of the hotel - we are so pleased you enjoyed every aspect of your stay. We look forward to welcoming you back with your children who we are sure will really enjoy all the special facilities we have

Reviewed 2 weeks ago via mobile

We have stayed at the Merton a good few times before and decided to return once more. Hotel is a bit dated but tidy however on the day of departure about 5minutes if even that after it was time to check out we got a call telling us quite abruptly that check out was at 10 and we needed to...

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Helpful?
Thank Vicky C
Seymourgroup, Director of Sales at Merton Hotel, responded to this review

Dear Vicky C Thank you for your review. We are always pleased to hear from our repeat guests and can only apologise for the over zealous call regarding check out. As I'm sure you will appreciate from previous stays, we spend a lot of time training our staff to be courteous and considerate at all times. I am sorry that...

Jersey, United Kingdom
Reviewed 3 weeks ago

I have stayed at the hotel for spring breaks with my children over the years, Christmas functions and recently my Birthdays when watching the New Jerseys (made to feel very special by Bernard). The food and customer service is excellent it caters for everyone. Well worth a visit. Something for everybody and close to the main hub of St Helier....

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Thank Stingray123817
Hereford, United Kingdom
Reviewed 3 weeks ago

I've never heard of this place and it wouldn't have occurred to me to book here, but I was placed here by Flybe when my flight was fogged out. Overall I really enjoyed it. I loved the maze-like aspect and would've quite happily carried on wandering. The food was good. The staff were superb and handled everything with aplomb. My...

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Thank blannit
Merseyside
Reviewed 3 weeks ago

We stayed in the Merton hotel for 3 nights October for the first time. We loved it that much we have booked to go back December. Lovely hotel with Lots to do, spotlessly clean, rooms nice and modern, breakfast amazing such a lot of choice, staff friendly and helpful. free wifi, choice of restaurants and bars very reasonable too.You also...

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Thank Paula C
Palm Harbor, Florida
Reviewed 4 weeks ago

The staff were very friendly and nice, breakfast very good, beds comfortable. Downside - stay was from 6-9th November, it was very cold and hotel does not have heating on until 5pm in the evening, so very cold from 10am to 5pm. Not good enough for the winter.

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1Thank PatBrighton78
St Brelade, United Kingdom
Reviewed 4 weeks ago via mobile

Popped into the enquire about the gym membership. Friendly helpful lady on reception was very welcoming and informative. Not used this hotel for a long time but will start using the restaurant and leisure facilities after todays experience. Well done Jennett (?) you are a real Ambassador for the Merton.

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Helpful?
Thank PaddyGallagher
Seymourgroup, Director of Sales at Merton Hotel, responded to this review

Thank you for your review - we are glad you had such a positive experience and look forward to welcoming you back to enjoy our many facilities in future.

Johannesburg, South Africa
Reviewed 4 weeks ago

The stay at the Merton Hotel was actually quite nice. The breakfast was very good value. The dinner served at the hotel was also very good. the reception was very friendly and very accommodating. Definitely very good value for money. It is also very central to most of the shops and city centre.

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Thank Lucien1972
Ashford, United Kingdom
Reviewed 4 weeks ago

Stayed for a week -off season - early Nov. Rooms are comfortable and kept spotless Dining is a pleasure with varied and delicious food - well cooked and served by attentive and charming restaurant staff. You might think this review too good? Too complimentary? --- trust me, if I encounter issues I highlight them in my reviews, this is a...

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Thank 550foxy1962
Rushden, United Kingdom
Reviewed 4 weeks ago

Stay here many times and this was our latest trip. Friendly staff, great food and the facilities are excellent. We have a little boy, the restaurant staff, took time to be friendly and help, the playroom for him was great and plenty to do in the evenings if you stay in for everyone.

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Thank DavidJx26

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Conference Facilities
Official Description (provided by the hotel)
At The Merton Hotel, for over 90 years, guests have been delighted and entertained by our high level of hospitality and unbeatable range of facilities. Whether you are travelling as a couple, family or group, you'll find everything to suit your needs conveniently situated under one roof. ... more   less 

Additional Information about Merton Hotel

Address: Belvedere Hill, StSaviour JE4 9PG
Region: United Kingdom > Channel Islands > Jersey > StSaviour
Price Range: $129 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Merton Hotel 3*
Number of rooms: 286
Reservation Options:
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Also Known As:
Merton Hotel St Saviour
Merton Jersey
Merton Hotel Jersey
Merton St Saviour
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Questions & Answers

Here's what travellers have asked, with answers from Merton Hotel staff and other travellers.
23 questions
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Weston-super-Mare, United Kingdom
essex
over a year ago

See all questions (23)

Questions? Get answers from Merton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay reception side as too close to kitchens”
 of 5 bubbles Stingray123817, 18 Nov 2016 | Read review
“Try for a room where you have good wifi reception.”
 of 5 bubbles Lucien1972, 9 Nov 2016 | Read review
“Floor 5 or 6 even numbered rooms 02 to 12.... distant sea view”
 of 5 bubbles 550foxy1962, 7 Nov 2016 | Read review
“All the rooms are modern and comfortable and there is very little difference between rooms.”
 of 5 bubbles sethstone, 7 Nov 2016 | Read review
“Garden view rooms are nicest”
 of 5 bubbles nick_white, 3 Nov 2016 | Read review
5 of 5
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