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Bay Grand Hotel

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Bay Grand Hotel
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433 Reviews from our TripAdvisor Community

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Showing 433: English reviews
London
Reviewed 29 October 2015

This hotel is geared up to receive all-inclusive coach parties who enjoy old-fashioned entertainment and bingo, and is perhaps less suited to those who want a quiet, relaxing break. Staying on a bed and breakfast basis, we had a comfortable bed (although of an ugly design, a so-called 'four poster' but with no hangings, just a tacky wooden frame that...

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Helpful?
Thank KlaraZ
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you for your review The room you are referring to is our Premier room which is the largest room in the hotel with a large bay window overlooking the sea, it is furnished to a very good standard. Our guests do enjoy the entertainment which at this time of year is provided on the three evenings at week ends....

Woodford, United Kingdom
Reviewed 27 October 2015

I paid nearly £400 for a three night B&B break at the Grand. The price included £42 for a sea view: fair enough. I paid £15 to reserve parking, only to be told on arrival that parking was 'on a first come, first served basis', i.e reserved parking is not honoured. True, we were offered a parking spot at another...

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4Thank Tim G
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you for your review. I was very alarmed to read your review, regarding the parking, we have 15 spaces here at the Grand, and 10 spaces at the Imperial Hotel which is part of our group, we work it on a first come first served basis, which was explained to you when you arrived at the hotel reception. You...

Isle of Portland, United Kingdom
Reviewed 22 October 2015

I was in a single room which I paid a supplement for. I was offered no assistance getting my luggage into the hotel or to my room which was up a flight of stairs. Then I had to park my car 5 minutes away and after a 2 hour drive and lugging my luggage around that wasn't welcomed. The bathroom...

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Helpful?
2Thank Janice S
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you for your review. If you had asked at reception any member of staff would have been willing to assist you with luggage or any other needs. We do inform people with mobility issues about the steps at the hotel and direct them to our Special Helpdesk who will gladly deal with any concerns regarding mobility they may have....

Newbury, United Kingdom
Reviewed 19 October 2015

We had three pleasant nights in the hotel in a superior room with great views over the bay. The room was clean and tidy but we were surprised that there was no shower in the bathroom. Breakfast was fine and pretty well everything you could have wanted was available. The evening meal we felt was not up to standard with...

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Helpful?
Thank Paul M
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you for your review. Sorry to hear the food was not to your liking. Glad that you enjoyed the room and our fantastic location. Regards Kenny Sharp General Manager

Northwich, United Kingdom
Reviewed 18 October 2015

We have been to many, many Bay hotels throughout the UK. Standards are definitely slipping and this has to be the worst one ever. We checked out a day earlier than planned due to the bad experience and man on reception couldn't have cared less. We assume staff are not paid much as waiters told us all looking for other...

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4Thank The_Two_Birties
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Sorry to hear you were not happy during your stay with us. The majority of our waiting staff have been with us for over 2 years, as have most of our staff. We have a very low staff turnover. In response to your comments about bathroom decor and cleanliness. As of the 17th November we shall be having our sea...

Harrow, United Kingdom
Reviewed 16 October 2015

Just back from another Shearing trip. Brilliant location stunning scenery our room 56 was Huge and so comfortable, we had upgraded to a superior room with lovely sea view. Friendly and helpful Staff, meals served efficiently by our waitress nothing to much trouble. Hopefully we will make our 4th return trip to this hotel in the future.

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1Thank patts0
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you for your review. We are so pleased you enjoyed your stay with us. Room 56 is a lovely from which to admire our fantastic views. We shall look forward to welcoming you back for your 4th visit. Kind Regards Kenny Sharp General Manager

Birmingham, United Kingdom
Reviewed 15 October 2015

The staff was friendly helpful and welcoming on arrival. The hotel area was clean and tidy as was the bedroom which was cleaned to a high standard each day.The service in the restaurant was excellent probably the best we have experienced in any Shearing's hotel. The only down side was the rather small bathroom but this did not detract from...

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1Thank Chris S
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you so much for your grand review. We will look forward to welcoming you back again sometime. Kind regards Kenny Sharp General Manager

Preston, Lancashire
Reviewed 10 October 2015

This was the third visit for my wife and me and we had the usual great break. The food, the staff and the journey down posed no problems. Thanks to the staff for their attention. Keep up the good work.

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4Thank TedBetty
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

So Pleased that you enjoyed your Third visit to us. Its good when we see guests returning time and time again. We also appreciate it when you take the time to write a review. Look forward to welcoming you back for a fourth visit perhaps!!! Kind Regards Kenny Sharp

West Midlands
Reviewed 8 October 2015

Spent 4 days with friends, check in was good, room smallish but clean, en-suite very small ( needs refurb ) upgraded to a sea view which was well worth it. Ideally situated for a walk along the prom and walking distance to the town ( approx 10 mins ). Food was very good with a good choice on the menu,...

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2Thank SuttonLuggage
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you for writing a review of your stay with us, we do appreciate all feedback. I am pleased to read that you enjoyed your break. You will be happy to hear that many of the bathrooms are receiving a refurbishment in November as are some of the rooms. This is an on going programme and more are earmarked for...

Bath, United Kingdom
Reviewed 5 October 2015

We stayed for a long weekend. The room was clean and comfortable. Bathroom, although quite tight, was clean. Water lovely and hot any time of day. The food was good with 3 choices on each course. The lounges and bar area were clean, and looked recently decorated. Entertainment was fun with bingo, quiz, and a singer. Not too loud which...

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Helpful?
2Thank milly53
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you for taking the time to write a review of your stay with us. I am pleased to see that you enjoyed your weekend break and that everything came up to your expectations. I hope we can welcome you back sometime in the future. Kind Regards Kenny Sharp (General Manager)

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Official Description (provided by the hotel)
The Bay Grand Hotel enjoys a superb position on the seafront opposite Golden Sands Beach. The hotel benefits from fantastic views across the Exe Estuary towards Dawlish Warren. The Hotel is set in a Crescent of elegant houses - the first crescent of its kind to be built in Devon with every house facing the sea. Panoramic views across Lyme Bay and the estuary can be seen from all front facing rooms along with Drakes Bar, lounges and our relaxing gardens. The Regency entertainment suite and bar provide the perfect place to unwind. Exmouth is the gateway to the World Heritage Jurassic Coast stretching as far as Dorset and is renowned for its red cliffs and sand dunes. An ideal resort to explore the rest of Devon, it also boasts an old fashioned promenade and stunning Georgian architecture. ... more   less 

Additional Information about Bay Grand Hotel

Address: 5 Morton Crescent, Exmouth EX8 1BE, England
Region: United Kingdom > England > Devon > Exmouth
Price Range: $109 - $147 (Based on Average Rates for a Standard Room)
Number of rooms: 74
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Also Known As:
Bay Grand Hotel Devon/Exmouth
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Questions & Answers

Here's what travellers have asked, with answers from Bay Grand Hotel staff and other travellers.
16 questions
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Melton Mowbray, United Kingdom
Gainsborough, United Kingdom
over a year ago
Aylesbury, United Kingdom

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Questions? Get answers from Bay Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We certainly found the seaview room was well worth the additional cost.”
 of 5 bubbles JP1Surrey, 14 Feb 2017 | Read review
“Our room didn't have a view but it didn't matter .”
 of 5 bubbles vivienbrindley, 6 Feb 2017 | Read review
“Choose a room with a sea view.”
 of 5 bubbles EXGRANGE, 6 Feb 2017 | Read review
“Room 91 is roomy and brighter”
 of 5 bubbles L4nyp, 29 Jan 2017 | Read review
“Greund floor for wheelchairs as life too small.Room 57 very niceand quiet”
 of 5 bubbles marnie50, 25 Jan 2017 | Read review
5 of 5