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The Heights Hotel

Hotels.comUS$114*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Heights Hotel
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584 Reviews from our TripAdvisor Community

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Showing 581: English reviews
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Bristol
Reviewed yesterday NEW

Visited for one night. Pleasant well appointed hotel with decent sized room and comfortable bed. Staff were all helpful and friendly. The breakfast provided a wide range of options - all you could wish for. If I were critical I thought the bacon was disappointing and the fried bread a tad greasy, but really all was good enough for me...

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Helpful?
Thank Dick V
Bath, United Kingdom
Reviewed 1 week ago NEWvia mobile

Sorry the walks were lovely this hotel is worth a stay 😊just continue our previous review. As my bf made special requests the staff were only to pleased to help with chocolates and champagne waiting.

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Helpful?
Thank kattdiment
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your feedback - we look forward to welcoming you again soon.

Bath, United Kingdom
Reviewed 1 week ago NEWvia mobile

This hotel we will definatley return too , beautiful views not lovely walks . This was a birthday treat from my partner and we found it an amzing experience, staff were friendly and made sure we were happy but were also happy to let us enjoy quietly . Food was fabulous and breakfast with a seaview is always stunning. We...

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Helpful?
Thank kattdiment
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your comments - it was great to meet you both. At The Heights, we pride ourselves on exceeding our guests' expectations, with this occasion being no exception. We do hope you'll come and stay with us again soon. We have some great offers throughout the year, so be sure to call direct for the best rate guaranteed....

London, United Kingdom
Reviewed 1 week ago

2 very good things about this hotel - the stunning view from the restaurant of Chesil Beach, and the cooked buffet breakfast, which was plentiful with a good selection of fruit too. The triple room (212) was fine. It was a reasonable size, the double bed was king & although I found it comfortable my husband though it a little...

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Helpful?
Thank JackieHewett
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your comments, we are delighted that your stay was an enjoyable one. We look forward to welcoming you back. Please ensure you call for the best rates, to guarantee a great stay price. See you soon.

Reviewed 1 week ago

OK, this is a difficult place to review. Pros - reception staff are amazing, fun, professional, helpful and really good. Views are amazing, great location, stunning vistas from restaurant. Rooms were simple but ok. Cons - restaurant staff are slow, have attitude are unhelpful. Food is rubbish for the price. Price appears to be based on the view not quality...

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Helpful?
Thank JohnR833
Reviewed 1 week ago via mobile

Just come back from a wonderful mid week break from the heights hotel. We had a fantastic stay and would highly recommend a stay a this wonderful hotel . The staff are very friendly and very helpful. The room was very clean and the bed was a xl double which was very comfy. The food was delicious. Breakfast was buffet...

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Helpful?
Thank Victoriarogers
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your comments, we appreciate your feedback. At The Heights, we strive to exceed our guests' expectations, with this occasion being no exception. We are delighted that your stay was an enjoyable one, and look forward to welcoming you back soon. Be sure to bring friends, and they too can share the great experience. See you soon.

Reviewed 1 week ago

Friendly and first class service from staff particularly in reception. Comfortable and spacious room and good food.I did a bird watching weekend with guide Bob Ford who provided an excellent wildlife experience whilst Podi the resident artist gave first class art instruction in sketching and painting to my wife. We got together in the evening with the group to enjoy...

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Helpful?
Thank Ian W
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your comments, we appreciate your feedback. At The Heights, we strive to exceed our guests' expectations, with this occasion being no exception. We are delighted to see that you both had a most enjoyable weekend, and look forward to welcoming you back soon. Thanks again for staying with us.

Newport, United Kingdom
Reviewed 3 weeks ago

Stayed here many times, but found our room No 217 quite shabby this time. Dust on the desk area, and laminate peeling away from it as well. Carpet well worn almost threadbare. Not enough milk for tea and coffee in room had to ask reception for more and she was quite hesitant in giving me extra. Her words " Ive...

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Helpful?
Thank tcj042
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your comments. Thanks also for bringing the shortage of milk to our attention. We are pleased that we were able to supply additional items at your request. We are delighted that your stay was an enjoyable one and look forward to welcoming you back soon. Please be sure to call us for the best rates guaranteed.

budleigh,devon
Reviewed 22 April 2017

We paid a reasonable amount to stay at this 3*? hotel b&b for two nights midweek in early April. We had stayed here many years ago when it was called the Portland Heights and was looking forward to our return.. Our experience was mixed. GOOD: Staff: very accommodating and helpful. Breakfast. Dinner (but expensive and in 'Bistro' type surroundings -...

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Helpful?
Thank foxysouthwest
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your valued comments, we appreciate your feedback. Whilst we are pleased to have provided additional heating as per your requirements, we are sorry that we weren't made aware of the other issues during your stay. Having been informed, we would have been only too pleased to offer an alternative room if needed. However, we're pleased that your...

gloucester
Reviewed 19 April 2017 via mobile

I left it late to book a hotel and really struggled to find one that suited me. I found this one and the review looked good but mixed. The result of this late booking is that we have found a little gem of a hotel. In parts the decor is a little dated and it is not the prettiest of...

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Helpful?
Thank englishgem
SalesOffice382, Guest Relations at The Heights Hotel, responded to this review

Thank you for your comments, we appreciate your feedback. At The Heights, we strive to exceed our guests' expectations, with this occasion being no exception. We'd like to thank you for staying with us and look forward to your swift return, where we'll be pleased to offer you a great rate for your next stay.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Heights Hotel Bar & Bistro
Heights Hotel Bar & Bistro
Cuisines: Bar, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Set on the summit of the Isle of Portland with panoramic sea and coastal views from our Bar, Bistro and Coffee shop over Chesil Beach, the World Heritage coast and the 2012 Olympic sailing venue of Portland Harbour and Lyme Bay. 5 miles from the seaside town of Weymouth. 66 en suite bedrooms with a choice of Classic or Deluxe. Family rooms and easy access rooms available. On-site Gym, meeting rooms and business services. Special interest breaks, birdwatching, flora & fauna etc. Ample free parking. ... more   less 

Additional Information about The Heights Hotel

Address: Yeates Road, DT5 2EN, England
Region: United Kingdom > England > Dorset > Isle of Portland
Price Range: $141 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Heights Hotel 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Heights Hotel Isle Of Portland
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Questions & Answers

Here's what travellers have asked, with answers from The Heights Hotel staff and other travellers.
4 questions
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Edinburgh
3 months ago
Salisbury, United Kingdom
10 months ago

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Questions? Get answers from The Heights Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bedroom 212 does not have a view”
JackieHewett, 21 May 2017 | Read review
“Not many rooms have a decent view, the restaurant and bar get this. Check web price before calling, I was quoted a higher price”
simoncade, 30 Jan 2017 | Read review
“Seaview only, or have a view over the carpark as we did, yuck!”
cinefilm62, 17 Jan 2017 | Read review
“Go elsewhere”
emmah2511, 27 Nov 2016 | Read review
“Try and book a room with a view if you can.”
K4220JGphilipc, 21 Nov 2016 | Read review
5 of 5
Hotels.com
US$114* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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