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Lochside House Hotel & Spa

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Lochside House Hotel & Spa
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1,080 Reviews from our TripAdvisor Community

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Showing 1,080: English reviews
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Glasgow, Scotland
Reviewed 3 days ago NEW

We had a very good stay here for a couple of days, the hotel is situated out in the countryside with open panoramic views, the hotel is clean and comfortable and the Garden room we stayed in large and well equipped with bathrobes and slippers a large flat screen TV, tea and coffee, hairdryer and Wi-Fi, the bed was very...

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2Thank HOLIDAYS4TWO
Auchinleck, United Kingdom
Reviewed 3 days ago NEW

Have been to Lochside many times and the food is always good but I have to say that last night we were very disappointed. It was our Ruby wedding anniversary and my daughter had phoned last week to book a table for us. She had phoned yesterday to double check the booking and also to say that she wanted to...

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4Thank wilmamac14
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Thank you for your feedback, if you could give me a call to discuss that would be great

Reviewed 5 days ago NEWvia mobile

My husband and I went here on a deal for a spa treatment with lunch and an overnight stay. I had read some of the reviews and decided I would make my own mind up. The room we were in had a lovely view overlooking the loch and the bed was big and comfortable. We found any member of staff...

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2Thank lorna a
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Thank you for your great review which we will pass onto the team. We are lucky to have our hotel situated in a stunning location with amazing views. Our Spa team do an excellent job and our team here at Lochside are always on hand to ensure you have a memorable stay. We cant wait to have you...

Stirling, United Kingdom
Reviewed 1 week ago

This is the first visit to Lochside House and i will definitely be returning. On arrival there was a very busy wedding begining, the reception were very helpful and respectful both to us and the wedding party. We were early, however our room was available. The room was spacious and comfortable with a pleasant view of the lodges. We left...

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Thank margaretPerthshire
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Many thanks for your excellent review which we shall certainly share with our team. We have over a 170 weddings a year at Lochside and we pride ourselves on being able to ensure our leisure guests and wedding guests have an excellent time. Our menus are great value for money and our kitchen continuously produce sought after dishes....

New Cumnock, United Kingdom
Reviewed 1 week ago

Have been to lochside many times for meals but I have to say that today, my mother in law's 95 th birthday dinner, the Easter menu could have been better, the service was very poor, mains delivered before starters finished, table not cleared after each course. I appreciate there was a wedding in the hotel but my husband said that...

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Thank Lagavulinlass19
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Thank you for your feedback if you could give me a call to discuss that would be great.

Scotland
Reviewed 1 week ago via mobile

I had the most amazing day at my daughters wedding yesterday couldn't recommend this hotel highly enough. Beautiful location, stunning rooms, fantastic food, friendly staff, nothing too much trouble. Dinner was delicious and breakfasts freshly cooked to order. You did my daughter and her fiancé proud thank you. I wish I could have stayed for a week but will definitely...

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1Thank sandie101
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Many thanks for your excellent review which we shall share with the team. It was a pleasure for our team to be involved in your daughters wedding and we wish them both all the best for the future. Hopefully we will see you back again soon, for a week.......

Reviewed 1 week ago

The rooms were immaculate and reasonably well equipped. There were stunning views of the countryside from the room also. The meals we had both dinner and breakfast were fantastic and a good selection on both occassions. The drinks weren't too expensive for hotel which was also nice. One drawback of the hotel is that there is very little nearby so...

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2Thank Mark A
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Many thanks for your excellent review which we shall share with our team. Our hotel has got amazing views of the surrounding area. We have great selections of meals on offer no matter what package you are on and our team is always on hand to ensure you have a great time. We hope to see you back...

Reviewed 1 week ago via mobile

We had a wonderful overnight stay and spa day. The staff are all so friendly and really couldn't do enough to make out stay that wee bit special. The spa treatments are amazing and the thermal spa is great. The changing area is very small but it's not a problem if there are not too many people using it at...

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2Thank Lemonadesoda
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Thank you for your five star review which we will pass onto our team. Our spa has one many awards and the team do an excellent job. Our team here are always on hand to ensure you have a memorable stay. We cant wait for you to return too.....

South Lanarkshire, United Kingdom
Reviewed 2 weeks ago

Visited The Lochside with my wife for an overnight in March, living in Lanarkshire we visit Radstone regularly for meals and we were looking forward to our visit to The Lochside, unfortunately this hotel although staff claim it is the best in the group, we feel is it no way near the class of the sister hotel in Lanarkshire. The...

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Thank 780rose
Glasgow, Scotland, United Kingdom
Reviewed 3 weeks ago

My husband and I got married here in July 2016 and everything about it was perfect. The lodges are stunning, the rooms are beautiful, the food is incredible, the attention to details is second to none and the entire venue is outstanding.

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Thank BookAddictedMissy
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Many thanks for your five star review which we shall pass onto the team. Our wedding team do an excellent job are we are very happy your day was a memorable one. We hope to see you back again with us soon, perhaps for your anniversary......

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Set within 20 acres of land and overlooking two Lochs to each side, the hotel boasts magnificent views of the surrounding countryside and local 9 hole golf course. Lochside House Hotel is ideally situated for people wishing to tour Ayrshire and the outlying districts and also for those who would like to indulge themselves in The Spa at Lochside. The hotel was taken over in 1999 by Robert and Vivien Kyle and was extensively extended and refurbished to achieve a Four star rating from the Scottish Tourist Board. ... more   less 

Additional Information about Lochside House Hotel & Spa

Address: Nr New Cumnock, New Cumnock KA18 4PN, Scotland
Region: United Kingdom > Scotland > Ayrshire > East Ayrshire > New Cumnock
Price Range: $179 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lochside House Hotel & Spa 4*
Number of rooms: 35
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Also Known As:
Lochside Hotel New Cumnock
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Questions & Answers

Here's what travellers have asked, with answers from Lochside House Hotel & Spa staff and other travellers.
14 questions
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Questions? Get answers from Lochside House Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden Rooms nice and large”
HOLIDAYS4TWO, 21 Apr 2017 | Read review
“Lodges - amazing. Honeymoon suite - beautiful.”
BookAddictedMissy, 1 Apr 2017 | Read review
“Most rooms are reasonably quiet but not next to delivery bay.”
iancR5598SK, 13 Mar 2017 | Read review
“Request a garden room if you like some outside space”
K3046VQsandrab, 28 Feb 2017 | Read review
“Fantastic Location”
H268KClindab, 20 Feb 2017 | Read review
5 of 5