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Lochside House Hotel & Spa

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Traveller (574)
Room & Suite (273)
Dining (126)
Ratings and reviews
Certificate of Excellence
  • Excellent74%
  • Very good15%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“thermal suite”(110 reviews)
“garden room”(54 reviews)
“first class”(77 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Spa
Accessible rooms
Conference Facilities
Dry Cleaning
4 Star Hotel
Set within 20 acres of land and overlooking two Lochs to each side, the hotel boasts magnificent views of the surrounding countryside and local 9 hole golf course. Lochside House Hotel is ideally situated for people wishing to tour Ayrshire and the outlying districts and also for those...
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Location and contact
Nr New Cumnock, New Cumnock KA18 4PN, Scotland
25.5 km to Prestwick Airport
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Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,257)
Filter reviews
1,257 results
Traveller rating
893
200
97
37
30
Traveller type
Time of year
LanguageEnglish
893
200
97
37
30
Show reviews that mention
All reviewsthermal suitegarden roomfirst classan overnight staybeautiful hotelbirthday treatwedding venuerelaxation roomevery member of stafflochside housepatio doorsfrom start to finishafternoon teasteam roomrelaxing breakexecutive roomfood was amazing
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1 - 5 of 1,257 reviews
Reviewed yesterday via mobile

We arrived for my daughters hen party to find they had no indication on their system all the things we had booked and paid for in advance, after some time we were asked to provide the email confirmation we had received 6 months before so...More

1  Thank Kidallgrownup
Reviewed yesterday

Had an amazing stay, room was fab, with great view from the balcony. Staff very pleasant and helpful. The food in the restaurant was excellent, beautifully presented and tasted fab, would recommend the salmon and prawns.

Thank vjqueenbee
Response from RAD-Hotel-Group, General Manager at Lochside House Hotel & SpaResponded yesterday

Many thanks for taking the time to feedback to us, we're really thrilled you had a nice time. We look forward to welcoming you back Kind regards Team Lochside

Reviewed 2 days ago via mobile

We booked an overnight stay, dinner, bed and breakfast including spa treatments through itison and we were not disappointed. The spa was excellent and the treatment was brilliant. The room was lovely and the bed extremely comfy. We had a lovely evening meal in the...More

Thank Euan C
Response from RAD-Hotel-Group, General Manager at Lochside House Hotel & SpaResponded yesterday

Thank you so much for your kind words it really means a lot to us. We are pleased you had a lovely evening meal and enjoyed your breakfast and please be rest assured we are working on our service speed. We look forward to welcoming...More

Reviewed 2 weeks ago via mobile

Arrived on Sunday 1st July (on my 50th Birthday) at 13:45 to be told check in was not until 14:00. So we had to wait 25mins before getting key. This was a surprise trip from my daughter and only found out about it that morning,...More

9  Thank Rosie U
Reviewed 2 weeks ago via mobile

We stayed in one of the lodges and I was absolutely blown away by how perfect they were. The outdoor hot tub was more like a swimming pool it was that big! The beds were massive and so comfy. We had a cocktail master class...More

Thank Emma08x
Response from RAD-Hotel-Group, General Manager at Lochside House Hotel & SpaResponded 2 weeks ago

Thank you so much for your amazing review we are delighted, you enjoyed your time with us, thank you for your kind words about the team and the food and spa. please accept my apologies for the hot tub we have not been advised of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Details
Price range
US$169 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$169 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (574)
Room & Suite (273)
Dining (126)
Pool & Beach (2)
Amenities (57)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
ianliz_walker
19 March 2018|
AnswerShow all 2 answers
Response from linky48 | Reviewed this property |
Not for the upstairs bedrooms
1
Vote
Kim J
30 December 2017|
AnswerShow all 5 answers
Response from lorna a | Reviewed this property |
Your best bet would be to call the hotel and tell them what voucher you have and ask if you can use the voucher as part payment
2
Votes
Emzibear
19 December 2017|
Answer
Response from Neil F | Reviewed this property |
You could visit Dumfries House which is not far (though you would probably require a vehicle in case you won't have one). There are nice grounds to walk in and tours etc (not sure what month you'll be visiting). The nearby... More
0
Votes
Room Tips
"room with balcony"
Read review
"rooms with aircon"
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"Go for the garden room view"
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"Garden suite nice"
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