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Lochside House Hotel & Spa

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Lochside House Hotel & Spa
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1,042 Reviews from our TripAdvisor Community

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Showing 1,042: English reviews
Kilmarnock, United Kingdom
Reviewed 4 July 2016 via mobile

Went to Lochside for spa treatments and lunch for a special birthday treat for two of our party. I have previously visited the hotel on several occasions for an overnight spa break and weddings. We went for the relax at the loch package at £70 per person which included a light lunch however we upgraded to a full lunch for...

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Helpful?
1Thank Alana087
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Thank you for your excellent review and choosing one of our great packages we have on here. We shall definitely share your comments with our teams. Our packages are tailored for everyone and as you mentioned and at very competitive prices. Our apologies on your comments about our hairdryers which we normally don't have an issue with but...

Reviewed 3 July 2016 via mobile

Eight members of my family and myself. We booked the four bedroom lodge. It had everything that the family needed, all amenities, TV and of course the Hot Tub! We are a family of all ages from 12 years old to 80! and all the spa treatments were excellent! Didn't have time for the Golf course as we were too...

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Helpful?
Thank Scott P
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Many thanks for your five star review which we shall pass onto our team. Our Lodges are an excellent addition to our property and are going from strength to strength. As you mentioned it is perfect with our stunning views, hot tubs and comfortable five star interiors. We do hope to see you back soon to relax again,...

Glasgow, Scotland, United Kingdom
Reviewed 30 June 2016

I booked the Lochside for me and my partner to go for an over night stay. Driving down a narrow road and over a little railway bridge was the start of what was to follow, hotel from the outside looked modern and very well maintained, grounds were well presented and look after, which was an example of what was to...

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Helpful?
2Thank Richard M
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Many thanks for your excellent review and congratulations from all the team here at Lochside. Thank you for choosing us for your special occasion and we are very happy we could make it perfect for you. We shall certainly pass all your comments onto our team. We are very proud of our team and property here and are...

Scotland, United Kingdom
Reviewed 30 June 2016 via mobile

Dinner was fab, food cooked perfectly in a lovely modern stylish restraunt will most definitely be back for more. Spa facility's were great not too busy, clean and plenty of mood lighting great treatment given by the girls. Staff can not do enough for you highly recommend a stop off

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Helpful?
1Thank Connieee92
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Many thanks for your five star review and we shall certainly share with our team. Our team are the back bone to our business and are always trying to exceed expectations. Our spa has won many awards and we always make sure the ambience is perfect too. We hope you stop off again soon....

Reviewed 29 June 2016

I enjoyed my visit to the lochside Acton restaurant,for my I ordered chicken tempura, served with sweet chilli sauce and curry mayonnaise, and a side of salad. The chicken and dips were absolutely delicious. I would have preferred if the salad was served without a dressing (maybe that's harsh, the dish was still lovely,just giving ideas for improvement). Main course...

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Helpful?
Thank Huntergreed
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Thank you for your feedback and your comments and we shall be sure and share with our team. Our chicken tempura and our 'Rad' burger are some of our biggest sellers and our after eight coupe is often cited by our guests. Our salads do come with dressings as stated but we can definitely serve without or on...

ayrshire scotland
Reviewed 28 June 2016

very good /excellent place to visit , book in advance it does get very busy !! great place to eat all menus are worth a try . Ideal for couples , families and for that special day................ Frank G -East Ayrshire

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Thank frank g
Reviewed 26 June 2016

My wife and I took my mum here for her 80th birthday lunch, and I can't fault anything about the service we received. Our wait for service was minimal even with a wedding going on in the hotel and the kitchen staff still made time to do something special for my mum. They have a 2 and 3 course menu...

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Helpful?
Thank P4WSS64
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Many thanks for your excellent review and we shall certainly share with our team. Thank you for choosing us for your birthday lunch and we are happy that you had a great time. We do over 170 weddings per year here at Lochside and we serve from a different kitchen so it never impacts on restaurant service. Thank...

Glasgow, United Kingdom
Reviewed 25 June 2016 via mobile

We were treated to a meal and overnight stay at The Lochside House. We were unexpectedly joined by one of my sons, my daughter and their respective partners, and one of my granddaughters. My other son had the excuse of living in Australia and was unable to attend. The meal was great with the service top class. We then retired...

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Helpful?
1Thank Jimbobroon
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Thank you for your excellent review and we shall ensure we share with our team. We are sorry about the midgies and wish you would have let us know we would have given something to keep them away. Our whole hotel has disabled access and we are happy you found it very comfortable. We do hope to see...

Glasgow, United Kingdom
Reviewed 24 June 2016

Great location, and there is a friendly buzz about the place. We have eaten here twice now and have not been disappointed. Good attentive service, with well presented and quality food. Good choice between set and daily specials menus, all in all a really nice place to dine

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Helpful?
1Thank David B
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Many thanks for your 5 star review and we shall definitely share with our restaurant and kitchen team. We don't like to restrict our menu options no matter what package you happen to be on and we do invest a lot on our team to be friendly and attentive. We hope to see you back again, third time.....

Paisley, Scotland
Reviewed 23 June 2016 via mobile

I was the best man for my brother's wedding at the Lochside yesterday, and it was a fantastic day all round. The hotel is in quiet and scenic surroundings, perfect for a variety of photos. Lots of staff on hand to look after all the guests - friendly and professional throughout the day. My brother and I got changed in...

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Helpful?
Thank sikth07
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Thank you for posting a five star review for our hotel and we shall certainly pass on to our team. We have over 170 weddings a year here at Lochside and it is great when we get feedback like yours. We do wish you all the best and hope to see you back again, for a leisure break...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Set within 20 acres of land and overlooking two Lochs to each side, the hotel boasts magnificent views of the surrounding countryside and local 9 hole golf course. Lochside House Hotel is ideally situated for people wishing to tour Ayrshire and the outlying districts and also for those who would like to indulge themselves in The Spa at Lochside. The hotel was taken over in 1999 by Robert and Vivien Kyle and was extensively extended and refurbished to achieve a Four star rating from the Scottish Tourist Board. ... more   less 

Additional Information about Lochside House Hotel & Spa

Address: Nr New Cumnock, New Cumnock KA18 4PN, Scotland
Region: United Kingdom > Scotland > Ayrshire > East Ayrshire > New Cumnock
Price Range: $176 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lochside House Hotel & Spa 4*
Number of rooms: 35
Reservation Options:
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Also Known As:
Lochside Hotel New Cumnock
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Questions & Answers

Here's what travellers have asked, with answers from Lochside House Hotel & Spa staff and other travellers.
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Questions? Get answers from Lochside House Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Fantastic Location”
 of 5 bubbles H268KClindab, 20 Feb 2017 | Read review
“For larger groups choose the lodges 5*”
 of 5 bubbles karen19902014, 8 Feb 2017 | Read review
“the garden suites are amazing”
 of 5 bubbles BrianR321, 17 Jan 2017 | Read review
“Amazing place”
 of 5 bubbles sarahmcd2017, 16 Jan 2017 | Read review
“did not stay at the hotel only dined”
 of 5 bubbles jmcayrshire, 21 Dec 2016 | Read review
5 of 5