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Auchrannie Resort

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Auchrannie Resort
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2,043 Reviews from our TripAdvisor Community

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Showing 2,030: English reviews
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Reviewed yesterday NEWvia mobile

Excellent roon and facilities especially pools... Booked a table at Brambles with my wife..niece and partner Looked forward to eating there as both myself and niece love seafood... Well what a disaster.... Brown crab soup was like sludge from the bottom of the clyde and completley unseasoned... Then it got worse as we waited 50 minutes for mains(only about 6...

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Helpful?
Thank Alison U
Denny
Reviewed 3 days ago NEW

As the title suggests, this is a "resort" hotel. To get the most of it, you should really be aiming to use the facilities. Ironically, my wife and I didn't but we still really enjoyed our stay. We got an overnight stay as a present at Christmas and we chose to upgrade to the Executive Room. I do not know...

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Thank Bill T
Reviewed 4 days ago NEWvia mobile

Customer service is very poor. One of the worst around. Tried changing a booking date for a family member due to a family emergency which was refused. Would recommend anyone to avoid this place as if you have any issues then there is zero chance you will be shown any level of acceptable customer service.

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Helpful?
Thank Chris L
RS_General_Manager, Guest Relations Manager at Auchrannie Resort, responded to this review

Dear Chris L, Prior to you posting this review I had spoken to your partner who was dealing with the booking and provided help in ensuring she receives a full refund for her ITISON booking. Kind Regards, David McLachlan

London
Reviewed 1 week ago via mobile

The Auchrannie hotel and spa provided us with a nice base for our Aaran stay. Our room was a very good size and had all the room facilities you would expect if a hotel in this price range. In fact all staff were polite, attentive and helpful. On our first evening we ate at the Brambles restaurant which unfortunately fell...

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Helpful?
4Thank Teamchampions
RS_General_Manager, Guest Relations Manager at Auchrannie Resort, responded to this review

Dear Teamchampions, Thank you for taking time to leave a review on your recent stay. I'm pleased you found our resort and good base for exploring Arran. I'm sorry your meal in brambles was not to our usual high standard, I have passed your comments onto the Head Chef to discuss with the team. Unfortunately when you visited Cruize we...

scotland
Reviewed 1 week ago

First time staying here and found the whole experience as very good. We were in a executive room which was very spacious with a super king bed which was very comfortable, extras like "nespresso" machine, bottled water, fresh milk and fresh fruit is a great touch. We ate in "brambles" and found the menu and food quality to be excellent....

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Thank calimerox
Prestwick, United Kingdom
Reviewed 1 week ago via mobile

Despite living on the west coast - I can see Arran from my house - I have disgracefully never set foot on the island until yesterday. Went with a friend for a nights stay to chill and have a catch up. Our spa accommodation room was tastefully decorated and spotlessly clean. Dinner at Brambles restaurant was amazing one of the...

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Helpful?
Thank Wosokina
Falkirk, Scotland
Reviewed 1 week ago

Just come back from a stay at one of the lodges. Accommodation was very clean and had about everything you would need for a holiday. Nice modern furniture. Certain areas beginning to show signs of age - e.g. chipped work tops, parts missing, scratches etc.. Suitable for families (including babies). Take up to 2 dogs (if agreed beforehand). Not serviced...

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Thank Whaursmakilt
Gourock, Scotland, United Kingdom
Reviewed 1 week ago via mobile

On average I think I've been to auchrannie about once a year for the last 8 years so I'm both sad and annoyed to be writing this review. Originally I only booked in for 1 night, thurs though Friday. I called and booked out treatments for the Friday our day of departure. At the last minute I added an extra...

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Thank Adrienne S
Reviewed 1 week ago via mobile

I attended a wedding at the Auchrannie resort. We travelled up by train from Yorkshire on the day "Doris" hit. So the journey up was interesting to say the least. Luckily we got to the ferry on time and the trip across was uneventful. We stayed in the newer of the two on site hotels. The room was excellent with...

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Thank stevehennigan
Reviewed 1 week ago via mobile

Well after approximately 12 years of fantastic stays at Auchrannie we won't be back unless they change their new dog policy. Dogs are now allowed in Cruize bar in the Spa building after 9pm as well as the country house hotel. So if you don't like dogs, beware as you can't avoid them in public areas after 9pm. A pit...

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1Thank Mhairi S
RS_General_Manager, Guest Relations Manager at Auchrannie Resort, responded to this review

Dear Mhairi S, Thank you for taking time to provide feedback , apart from the presence of dogs on site I'm pleased you enjoyed your stay. Around four years ago we allowed dogs into many parts of the resort and whilst its enjoyed by most I appreciate if you do not like dogs it may not be for you. Its...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
At the heart of the beautiful isle of Arran lies the multi-award winning, family owned Auchrannie Resort. Auchrannie now consists of two four star hotels; the romantic and relaxing ‘House Hotel’ catering for couples and those wanting a more intimate experience whilst the contemporary ‘Spa Resort’ is popular with families and those prefer a more modern feel to their surroundings. In addition, the resort features 30 five-star self-catering lodges (sleeping up to 8 in total luxury and therefore perfect for the extended family), 3 outstanding, award winning restaurants and bars, 2 leisure centres both with pools, destination spa featuring treatments by ESPA and Ishga and an outdoor adventure centre. Arran is Scotland’s most accessible islands, often referred to as "Scotland in Miniature” due to the dramatic contrast between the hills and mountains in the north, and sweeping moorlands on the south of the island. A short 55 minute ferry journey off the Ayrshire coast, Arran is easily reachable by those arriving into any of central Scotland’s main airports as well as those travelling by car, train and coach. Whilst many tourists arrive on the island simply to kick back and relax, the island is packed with attractions and sights for visitors of all ages. ... more   less 

Additional Information about Auchrannie Resort

Address: Auchrannie Road, Brodick KA27 8BZ, Scotland
Region: United Kingdom > Scotland > Isle of Arran > Brodick
Price Range: $185 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Auchrannie Resort 4*
Number of rooms: 115
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Also Known As:
Auchrannie Hotel Brodick
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Questions & Answers

Here's what travellers have asked, with answers from Auchrannie Resort staff and other travellers.
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Questions? Get answers from Auchrannie Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room at the front of the hotel to get a view.”
 of 5 bubbles BillT924, 19 Mar 2017 | Read review
“Executive rooms a great size”
 of 5 bubbles calimerox, 13 Mar 2017 | Read review
“Quite obvious - larger lodges have more room for families.”
 of 5 bubbles Whaursmakilt, 11 Mar 2017 | Read review
“Executive spa rooms are good - locals recommend hotel”
 of 5 bubbles 494alistairl, 6 Mar 2017 | Read review
“Very comfortable rooms,with those situated at the back quieter than front facing.”
 of 5 bubbles irenecollins101, 1 Mar 2017 | Read review
5 of 5