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Was thinking of going back but never again Arran nice place hotel ok but the way they treat there staff is absolutely shocking room was ok for the money & stars have stayed in better with less stars defo not be back unless it’s booked...More
3 Thank James M
Response from David M, Guest Relations Manager at Auchrannie ResortResponded yesterday
Dear James M,
Thank you for taking time to write a review on your recent stay, it's a shame you will "defo" not be back unless it's for business. I find it odd given the sentiment of your review and that you "won't be looking...More
My daughter gave us a voucher for this hotel as a Christmas present. She recommended this hotel strongly so we booked an additional night. It is an amazing facility for such a small island - fabulous accommodation and food with excellent service. Ferry for car...More
We love staying here and have been many times before but I am not going to lie this occasion left a bit of a bad taste in my mouth. Firstly when arriving there wasn't enough mini buses so we had to wait quite a while...More
Thank Kenneth M
Response from David M, Guest Relations Manager at Auchrannie ResortResponded 3 days ago
Dear Kenneth M,
Thank you for taking time to write a review. I'm sorry having visited many times this stay did not meet your expectations.
Late last week I responded to the points you raised above in the survey we sent you, I hope you...More
One of the very few places that actually live up totally and utterly to being dog friendly. We had a fantastic break there where staff could not do enough to accommodate any requests if necessary . Staff were very helpful and professional. Nothing too much...More
My daughter treated me to an overnight stay for my Christmas booked to go on weekend of my birthday but because of atrocious weather couldn’t go the hotel was brilliant rescheduling .Room was beautiful and staff couldn’t be more helpful .We had dinner in the...More
Depends on what part of the resort you're in. Unsure if there are any in the old building.The bar is not always open during the day. The new building certainly has a snack menu but I didn't use it.
Hope this help.