Stayed in this hotel for the past 3 days. Shortly after I booked, the restaurant turned out to be closed due to circumstances. Unfortunately, I was unable to cancel the booking without incurring expenses. The hotel's restaurant was closed for reasons beyond my control and I was not able to cancel my booking. A slice of cheese or cold meat was not available. The bedroom was reasonable, however, a coffee from a cardboard cup does not fit in a 4 star hotel. The bathroom was dirty and smelly. The amount of air fresheners on the sockets was uncountable. The price was far too high for the quality I received.
On our last night of a 4 day tour we stayed at this hotel, wish we could have stayed longer. Wasn’t sure about it when we’re driving up the road to it but pleasantly surprised once we got there. We were met by very friendly co-owner and the staff. The bar, restaurant and rooms were highly comfortable and clean. Every where you turn, the staff was there to help in anyway they could. The menu had a wide variety of options and all the meals were first rate. If you have the good fortune of staying at this hotel, you will enjoy it. If not then you are very hard to please.
Many thanks to the team for a quality lunch and the exceptional, friendly service - 3 generations all made to feel very welcome. Look forward to returning and will be recommending accommodation to friends & colleagues too based on the lovely team.
Cycling round the area, I decide to stay at Knockomie again, and wasn't disappointed. The team and the hotel were on top form, and made me feel very welcome. All the meals I had were great and a few Drams after dinner made me a little late one morning! Heading up to the coast just a stones throw away, the air is so clean and fresh its like drinking an ice cold glass of water, and with so many places to visit its a cycling nirvana. I had a puncture and needed to do some minor repairs and the owner had a high level bike stand he let me borrow. A great little inn, cant wait to go back.
A very friendly hotel serving good food for dinner and sensibly-sized breakfasts. The fields either side of the driveway are turning into yet another new housing estate, but you wouldn't know this when you reach the hotel itself. Pet-friendly too, which is a bonus. We'll be back next time we need accommodation in the Forres area.
This hotel is struggling due to lack of staff and the fact they are building a housing estate around it. This is a shame as it was so friendly and nothing was too much trouble. Rooms large and well equipped though could do with a little TLC and better lighting. Food good and ample portions.
Disappointing breakfast. We were handed 5 forms on arrival to pre order Breakfast for our entire stay! To say the servings were sparse is an understatement. On the first morning my breakfast consisted of one rasher of bacon, half of a grilled tomato, scrambled egg and two small triangles of (barely toasted) toast. Given that I had not wanted sausage, black pudding and mushrooms, I expected a more generous portion of bacon, egg and tomatoes. I requested more toast and on the 2nd day I asked for more bacon and tomato. I got two rashers and two half tomatoes for the remaining days. Rooms not serviced daily ( I requested the bathroom to be cleaned on the 3rd morning of our 5 night stay and this was done, but our bed wasn’t made up). On 4th day bathroom was cleaned again and this time the bed was made up! Other than that our room wasn’t serviced and we had to make requests for towels, toiletries etc which were hung in a plastic bag on the handle outside our room door. Not the homely atmosphere I had expected. No feeling of relaxed or homely ambience anytime throughout our stay. Certainly not what I expected for £165 per night. We had spent two nights in a 4*hotel immediately before our stay at Knockomie Inn which cost £100 a night and the service, ambience and quality of food was excellent in comparison to Knockomie Inn I wouldn’t recommend the Knocomie Inn to anyone.…
The entrance to this suburban hotel on the outskirts of Forres is via a long drive flanked by two very large building sites. There are substantial gardens with well-kept lawns but the borders are completely overgrown. We were greeted in the very dark hall and pre-payment was taken for the entire cost of our stay- an astute business move on their part as it turned out. We were taken upstairs to our room on the first floor. I noticed signs of damp in an extensive area of the stair ceiling. The key was given to us and we were given the first of several forms to complete throughout our stay- Covid status, breakfast choice, towel usage. The room was large and very tatty- cracked glass in the window and bathroom door; severely chipped painted woodwork, walls requiring repainting. The wall-mounted light fitting was damaged and worked intermittently and the bedside lampshades were placed on top of their bases- not fitted- so they flopped to the side when the lamps were used. The area behind the TV was very dusty. The small bathroom was a throwback to the 1980s- tiny sink- with a sharp and dangerous towel rail. The toiletries were not as advertised and placed on top of the cistern as there was no shelving in the room. The room was not serviced throughout our stay- we were asked to complete a form for any clean towels we required and to place our own towels in the hall. The fresh towels were then delivered in a plastic bag. This was unique in my experience and reflected the management of the hotel throughout. Covid is not an excuse not to service rooms. Meanwhile it had started to rain heavily and I had the Fawltey-esque experience of discussing where to visit with a member of staff while it literally was raining inside the hall on the stairs - damp patch explained I suppose. The carpet was soaking wet and bucket was placed to (fail to) catch the water. This was a further unmarked hazard. Dinner and breakfast were acceptable with no choice on the morning for breakfast. Staff were young and pleasant but undertrained- they produced the incorrect drinks for another guest and were aggressive-defensive when challenged on this. Whatever happened to “the customer is always right?”- especially in this case when they were right. I paid my bill and was not asked if I enjoyed my stay- a wise move on their part. I was told my receipt would be emailed to me- unsurprisingly this has not happened. I think this is a poor hotel- I cannot quite believe the people who give it adequate reviews with tired and failing decor, undertrained staff and a severe lack of the investment it requires. I will not be returning.…
A lovely, quirky wee hotel, furnishings are dated but still nice, comfy bed, our room was on the ground floor which was nice because it had patio doors opening out onto a lovely garden. The service was brilliant and the food was delicious, and compared to other hotels that we looked at in Forres on the date we stayed, much better value for money. Would stay here again!
This is our 3rd hotel stay up in/near Forres within a month and this was definitely the best so far. Why? The food is superb. The portion sizes aren't huge but that is good as over eating is easy to do and bad for you. The service is excellent, very attentive but not intrusive. Good size rooms and good shower power. We left a special pillow behind as well and it was posted back very cheerfully and speedily. Definitely we'll be going back.