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Shieldhill Castle Hotel

Booking.comUS$96*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Shieldhill Castle Hotel
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584 Reviews from our TripAdvisor Community

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Showing 582: English reviews
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Edinburgh, United Kingdom
Reviewed yesterday NEW

What a find ! booked through Itison , from reception on arrival all the staff were very professional , the room we were shown to was in the courtyard area was very good , modern touch and lots of room , The menu for dining in the castle was excellent all the dishes coming out from the kitchen area looked...

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Helpful?
Thank tmur40
Edinburgh, United Kingdom
Reviewed 4 days ago NEW

Our room was on the second floor and it was huge. Lovely view overlooking the garden area and we could see the helicopter pad below. Room was lovely and warm. Furniture was rather ornate but different. Didnt like the black ish wallpaper and bathroom needed updated. That said the staff were amazing , the food and dining room service was...

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Helpful?
Thank Janette G
ShieldhillHotel, General Manager at Shieldhill Castle Hotel, responded to this review

Dear Janette, Thank you very much for the lovely comments and the 4 star rating. I noted you particularly enjoyed the food and service and rest assured your feedback will be shared with the team. Thank you again and we all look forward to welcoming you back to Shieldhill Castle.

Warrington
Reviewed 5 days ago NEWvia mobile

Visited here for a weekday break. Stayed in a well decorated room with a jacuzzi. The room came with Prosecco on a arrival. The hotel itself is well decorated and clean furnished with character pieces in line with its history. The lounge has a log fire sadly they had run out of logs. We ate in the restaurant however opted...

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Helpful?
Thank Riggy123
ShieldhillHotel, General Manager at Shieldhill Castle Hotel, responded to this review

Dear Riggy123, Thank you very much for your feedback and for the 5 star review. We do have a log fire in both the lounge and the restaurant, although only lit in the winter or during cold evenings. I particularly noted your comments on the friendliness of our team and rest assured your comments will be shared with them. Thank...

Heysham, null, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stayed as attending a friends wedding which was brilliant. Hotel is gorgeous and I really don't want to or normally have a moan but...... when paying a premium price you expect basics to be in place, had a lovely jacuzzi bath but no hot water to fill it, shower in the morning was cold even after leaving to run both...

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Helpful?
Thank Chris S
ShieldhillHotel, General Manager at Shieldhill Castle Hotel, responded to this review

Dear Chris S, Thank you for reviewing Shieldhill Castle and I am sorry to hear we did not manage to fulfil all your expectations. Please accept my apologies for the issue with the hot water, we did have a problem on the day which took longer than anticipated to rectify and some guests suffered. I was under the impression the...

Reviewed 1 week ago

Stayed for 2 nights on a voucher deal. Great value. Checked in quickly and showed to our room, nice touch! Bottle of Prosecco included which was a nice quality one.Stayed in court yard room. It was a very nicely decorated, large room, great bathroom and tea/ coffee making facilities. Iron, small iron board and hairdryer in room also. Courtyard area...

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Helpful?
Thank Doobles14
ShieldhillHotel, General Manager at Shieldhill Castle Hotel, responded to this review

Dear Doobles14, Thank you for your 4 star review and for your detailed description of both the positives and the not so positives. Please rest assured that all your comments have been taken on board and reviewed. I am particularly glad you have enjoyed the food and the service, among other things, and will look forward to welcoming you back...

A TripAdvisor Member
Level Contributor
8 reviews
3 helpful votes
Reviewed 1 week ago via mobile

This was a lovely hotel with amazingly friendly and helpful staff. The rooms were nice, especially for dog friendly rooms. The food was good and we enjoyed our evening meal and the breakfast the next morning. It is a very scenic location and we will visit again.

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1Thank A TripAdvisor Member
ShieldhillHotel, General Manager at Shieldhill Castle Hotel, responded to this review

Dear Guest, Thank you very much for reviewing Shieldhill Castle and for your kind words. Our location is indeed one the best in the borders and I am particularly glad you have mentioned the good food and good service. Rest assured that your comments will be shared with the team. We look forward to welcoming you again on your next...

Perth and Kinross, United Kingdom
Reviewed 2 weeks ago via mobile

It is on voucher which included dinner and breakfast. Couldn't believe our eyes when I walked into the Scone suite! Jacuzzi in the room and a four poster bed. Castle is very traditional and in a lovely setting.

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1Thank Elvis199024
ShieldhillHotel, General Manager at Shieldhill Castle Hotel, responded to this review

Dear Elvis 199024, Thank you very much for the 5 star review, we are delighted you enjoy your stay with us. The Scone is definitely a fantastic room, often commented on. Your comments will be passed on to the team and we look forward to welcoming you back to Shieldhill Castle.

.
Reviewed 2 weeks ago via mobile

My partner & I had a wee night here on arrival we were met by the lovley receptionist she showed us to our room we stayed in the stable block very modern lovley decor & great shower only downside noisy people next door banging doors going in & out as they smoked beautiful meal & bottle of prosecco as part...

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Helpful?
1Thank LizMaxw
ShieldhillHotel, General Manager at Shieldhill Castle Hotel, responded to this review

Dear LizMaxw, Thank you very much for your glowing review, we are happy that you have enjoyed your visit to Shieldhill Castle. Our classic rooms in the Stable Block are full of character and often the preferred choice of some of our returning guests. If next time you wish to try staying in a room in the castle, please just...

A TripAdvisor Member
Level Contributor
2 reviews
2 helpful votes
Reviewed 3 weeks ago via mobile

My partner and I returned to Shieldhill on another itison deal, £89 for DBB and bottle of prosecco on arrival. We have been before and stayed in the Wallace room (highly recommended with its large bed and double jacuzzi), but, this time we were on a tight budget so had just opted for a classic room in the castle with...

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Helpful?
2Thank A TripAdvisor Member
Reviewed 3 weeks ago

Well how do I start, This nights stay with dinner, a bottle of bubbly and breakfast was a gift from our family and we were really looking forward to it. As seasoned travellers we stay in hotels 2/3 nights every week, this is the first negative review ever. Upon arrival we were met by a lovely lady at reception who...

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Helpful?
8Thank Joe W
ShieldhillHotel, General Manager at Shieldhill Castle Hotel, responded to this review

Dear Joe W. Thank you for taking the time to review your experience at Shieldhill Castle. Firstly, I would like to apologise, also on behalf of the whole team, for what was clearly a substandard experience. This is not what we aim to achieve, and is not what we normally deliver. Although your review is not devoid of a large...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This magnificent Castle dates back to 1199 and offers great character and charm. The principal building has 16 en-suite Bedrooms along with the Reception Rooms and a fully functioning Chapel. The recently converted stable block has a further 10 en-suite Bedrooms. An ideal wedding venue complete with permanent marquee with a capacity of 250. ... more   less 

Additional Information about Shieldhill Castle Hotel

Address: Shieldhill Road | Quothquan, Biggar ML12 6NA, Scotland
Region: United Kingdom > Scotland > South Lanarkshire > Biggar
Price Range: $164 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shieldhill Castle Hotel 4*
Number of rooms: 26
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Shieldhill Castle Hotel staff and other travellers.
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Questions? Get answers from Shieldhill Castle Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"I would try for the castle rooms if going back".”
tmur40, 29 Apr 2017 | Read review
“Look on line. All rooms are named and you get a idea of layout etc”
JanetteG800, 26 Apr 2017 | Read review
“they also have converted stables, but you have to go outside to get to the restaurant, reception etc. Would recommend the suites.”
207GailM, 3 Apr 2017 | Read review
“Go somewhere else. Seriously!! My wife & mother-in-law stayed there November 2016 and it's gone badly downhill.”
C7263OOscottd, 27 Mar 2017 | Read review
“All rooms are nice. I have stayed in the courtyard rooms and the hotel and they are all nice.”
FrancesL52, 11 Mar 2017 | Read review
5 of 5
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US$96* /night
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Prices are for 1 room, 2 adults
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