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Isle of Mull Hotel & Spa

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1,288 Reviews from our TripAdvisor Community

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Showing 1,249: English reviews
Lindfield, United Kingdom
Reviewed 6 August 2014

We used a buy a gift package stay for two days including dinner. Took some effort to book as the front desk had difficulty in understanding the concept and we even had a problem on check out when we were wrongly charged for the room. Part of the problem was that the man on the front desk was from Europe....

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Helpful?
Thank Ken F
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks for your review. In connection with staff, we have several staff from the Island itself ( the availability of people for employment is small on the island) so we do have a mix of staff from other countries, but of course this can work well with the amount of guests we have from other countries, who seem...

Glasgow, Scotland, United Kingdom
Reviewed 6 August 2014

stayed at the Isle of Mull hotel and Spa for 3 nights. Check-in was smooth, rooms spotlessly clean and hotel staff, very friendly. The hotel pool was fantastic, as was the food and views. Highly recommend.

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1Thank Patricia M
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks for your great feedback.. So pleased you enjoyed and hope to see you again. regards Neal Goldsmith

Glasgow, United Kingdom
Reviewed 4 August 2014

My wife and I stayed at the hotel on 2nd August. It can sometimes be difficult to book accommodation on Mull so we were pleased to find a room at this hotel. Initially, were a little put off by some of the negative reviews but booked a room anyway and we are so glad we did. The hotel is well...

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Helpful?
Thank JohnTonner
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks for taking the time to post your review. So pleased that you did give us a chance and that you enjoyed your stay. I hope your review will assist others in making their decision to stay with us. Kind regards Neal Goldsmith

inverurie
Reviewed 3 August 2014

Having read some mixed reviews we were unsure of what to expect of the isle of mull hotel. We have had a fantastic few days. The hotel is in a stunning location with beautiful scenery surrounding it. The 10 minute walk from the ferry was lovely on a decent path along the shoreline which we did with a dog and...

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1Thank vbateman
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks for your review and comments. I am so pleased that despite some reviews you gave us a chance and I can see you thoroughly enjoyed your stay. My team and I do all we can to ensure all our customers have an enjoyable stay. I hope your review will tempt others to give the hotel a chance....

Glasgow, United Kingdom
Reviewed 3 August 2014

Visited the hotel for 3 days at the end of July. Our room was a twin with good views down the Sound of Mull towards Duart Castle. Although it was a little small, it was well presented, clean and perfectly comfortable. The door to room had been been 'kicked in' at some point so that is something that needs sorting....

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1Thank calorieburner
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and many thanks for your comments and review. So pleased you enjoyed your stay. Kind regards Neal Goldsmith

Falkirk
Reviewed 2 August 2014

Stayed here for two nights at end of July on an inclusive DBB and Spa package. Overall impression of hotel was that it was in need of some renovation. Long walk to our room along a maze of corridors as unfortunately our rooms were at far end of building. On entering room, was greeted by strong stale odour. Phoned reception...

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Helpful?
Thank David G
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks for your comment and feedback following your stay. Our staff are trained and do work hard to satisfy customer requirements, as can be seen on many of the reviews, and I am sorry if this did not happen in your case. The Hotel does not mainly deal with groups although we do a few, the majority of...

Northampton, United Kingdom
Reviewed 2 August 2014

It was my first time on the Isle of Mull. I can't disagree with much of what's written here (I can with some of it though), but my impressions were: Plus: Location - walking distance from the ferry and the shops and pub in Craignure (even though we had the car). Lovely views from the bar/restaurant and (if you're on...

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Helpful?
Thank Matthew S
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks for your comment and feedback which seems very fair and I am glad you enjoyed your time on the island., I am sure your feedback will assist others thinking of a visit Kind regards Neal Goldsmith

Reviewed 31 July 2014

The Isle of Mull Hotel is in a fantastic location with views of the Pier to watch the ferry come and go. Staff were all incredibly friendly and food was good. Rooms are a bit tired and could do with a revamp. However they were of a decent size and clean. Swimming Pool was always quiet so plenty of room...

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1Thank Carol B
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

hello and thanks for taking the time to post your comments . So pleased your enjoyed your stay. As with all hotels there is a constant programme of refurbishment and renewal and like the old fourth bridge painting contract, this will continue., thanks again

Axminster, United Kingdom
Reviewed 31 July 2014

The staff here were very helpful and attentive. Our room was very comfortable and there are several lounges to relax and have drinks/bar meals. Breakfast was very good. We didn't eat in the restaurant in the evening so cannot comment but our stay here was very enjoyable.

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Thank dilee65
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks for your lovely feedback. So pleased your stay was enjoyable

Irvine, United Kingdom
Reviewed 29 July 2014

Spent 4 nights in the hotel and had dinner on 3 nights. Menu and food in restaurant superb, using locally sourced produce. Be prepared for a fair walk to the rooms which are on 2 levels with no lift available, and a maze of corridor to walk along. The bedroom itself was clean and well presented, but the bathroom had...

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Thank hunroo

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Sitting on the crescent of Craignure Bay with gardens that stretch to the water's edge, spectacular views across to the mainland can be enjoyed from every room or close by there are views of castles, beaches and the abundant sea life. ... more   less 

Additional Information about Isle of Mull Hotel & Spa

Address: Criagnure, Craignure PA65 6BB, Scotland
Region: United Kingdom > Scotland > The Hebrides > Isle of Mull > Craignure
Price Range: $140 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Isle of Mull Hotel & Spa 3*
Number of rooms: 86
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Also Known As:
Isle Of Mull Hotel And Spa
Isle Of Mull Hotel Craignure
Hotel Isle Mull
Isle Mull Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Isle of Mull Hotel & Spa staff and other travellers.
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Questions? Get answers from Isle of Mull Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am sure that all the rooms look onto the sea front but do ask as the views are spectacular.”
 of 5 bubbles RodneyBraehead, 5 Dec 2016 | Read review
“Did not stay there.”
 of 5 bubbles heatherbelle2013, 28 Nov 2016 | Read review
“top floor rooms better views as overgrown area in front of lower ones”
 of 5 bubbles ecosse, 15 Nov 2016 | Read review
“Avoid a room near the gym”
 of 5 bubbles aileenl_10, 10 Nov 2016 | Read review
“Room facing Craignure bay.”
 of 5 bubbles ELAINEJ66, 8 Nov 2016 | Read review
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