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Ardanaiseig Hotel

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Kilchrenan PA35 1HE Scotland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (684)
Room & Suite (298)
Dining (78)
What is Travellers’ Choice?
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What you can expect during your stay
  • Face masks required for staff in public areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 2 hotels in Kilchrenan
Location
Cleanliness
Service
Value
Travellers' Choice
In a quiet place of undisturbed tranquility and almost surreal natural beauty, where the slopes of Ben Cruachan fall into the clear waters of loch Awe, lies a deeply romantic and luxurious old country house called Ardanaiseig. In a 19th-century manor house on 120 acres beside Loch Awe, this luxury hotel is 21 miles from the ruined Kilchurn Castle and 22 miles from Ben Cruachan. Elegant rooms offer loch or garden views and feature antique furnishings. All rooms have free Wi-Fi, flat-screen TVs with DVD players, tea and coffee making facilities, and designer Scottish toiletries. There is also a separate glass-fronted loch side Boatshed suite and a 2-bedroom cottage. An acclaimed restaurant serves upmarket, seasonal dishes. Full Scottish breakfast and afternoon tea are available, and other amenities include boat rentals, croquet and bikes.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Non-smoking hotel
Laundry service
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
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Room features
Desk
Room service
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Lake View
838Reviews8Q+A100Room tips
Traveller rating
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Popular mentions
Stephen R wrote a review 18 Oct
1 contribution1 helpful vote
We took the elderly in-laws for a 4 night stay and we couldn’t have been looked after better. The staff were helpful and considerate and the food was brilliant. Yes it’s at the end of a long single track lane a long way from any hustle and bustle but that’s what we wanted, and situated right at the edge of the lock it is in a wonderful quiet location. There were a few small things like dim lighting which doesn’t help with poor old eyesight, but the pluses far outweigh any downsides. The rooms and hotel were lovely and warm with very spacious bedrooms which included all the usual things. The walking around the grounds is great and the building gives a sense of staying in a stately home even if some of the decor is a bit faded. I would defiantly consider staying again.
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Date of stay: October 2021
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Room Tip: Stairs to upper rooms so request ground floor room if have trouble with stairs
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simonlO271CQ wrote a review 15 Oct
southampton, United Kingdom39 contributions50 helpful votes
We spent 5 nights in the Crachan lake view room. A lovely size with chairs and table overlooking the lake and mountains, a lovely room to spend time in. The food was excellent each evening including vegetarian options. Breakfast likewise very good. The staff were helpful and friendly throughout, I can't emphamise this enough. The location is lovely. I will be very happy to recommend the hotel to anyone. I could go on, the quirky pictures, the marvellous antiques - nice couple of thrones in the drawing room. The grounds, the great but subtle music in the bar, the wellies for the grounds. Not perfect but if you want same old same old generic hotels this is not for you but it would be your loss.
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Date of stay: October 2021
Cleanliness
Service
Room Tip: wi-fi a bit dodgy but there is a solid mobile signal!
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1 Helpful vote
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Jane C wrote a review 14 Oct
Kirkwall, United Kingdom76 contributions46 helpful votes
We thoroughly enjoyed the food, both at breakfast and dinner, and the reasonably priced wine list. The hospitality and service was excellent from all the staff we met. The views from the bar and dining room are gorgeous. Our room, however, was decidedly tired. Three dim lamps gave inadequate light to read by or apply makeup. There was no dressing table. It really wasn’t up to the standard of a 4 star bedroom, in my opinion. A little attention to the amenities of the bedrooms would make this a really excellent hotel.
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Date of stay: October 2021
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Mazdawine wrote a review 11 Oct
Glasgow, United Kingdom27 contributions9 helpful votes
I had a room booked here on the ground floor, due to my husband being in a wheelchair, however it had to be changed due to lock down so re arranged for 8th Oct was informed that everything would be carried over. Arrived at the hotel on Fri lunch to be informed that they didn't have a ground floor room reserved as they omitted to carry over the lower floor request. However they could give me a room on the 1st floor, which was horrific , really with a wheelchair and if anything unforeseen happened someone would help us down the stairs, at a rate of 0 speed as my husband is unable to walk downstairs. We were informed that we could re arrange and receive an upgrade, since it took us 2 and a half hours to get to taynuilt the thought of two round trips covering 10 hours driving for one night was not up for debate. We asked to speak to the manager to be informed that he was two hours away so we had to deal with the deputy manager, which in normal circumstances would have been fine, but to discover a deputy manager who has no authority to make any kind of decision is appalling. A manager of any sort is there to defuse situations, but not in these circumstances she could only say that if I did not stop shouting, which I say I wasn't I only had a raised voice, she would walk away. I think she should be put on a course for people skills and customer services. Eventually the general manager called and offered me £50 for my fuel costs for the five hour round trip that I had to do and a refund for my overnight stay. We did get offered a coffee which we accepted in the drawing room and at this point I saw how tired the hotel was as the sofas are needing replaced as all the cushions were sagging in the middle and uncomfortable to sit on. I note that in the majority of the reviews a member of staff called Christine has dealt with them, but mostly if they were positive or slightly critical , but nowhere do we see the deputy manager, who called herself Carrie. Who will say it was my fault as I was in her face and that is why her total customer skills were to say she would walk away, however she forgot to take into account that she was sitting at a desk and then my husband was sitting on his wheelchair and i was standing behind the chair. I think they need to spend some money on their treasured member of staff as the manager called her, or give her the authority to make some decisions. Since the place looked and felt tired I am actually quite pleased I didn't stay there.
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from christine fox, Owner at Ardanaiseig Hotel
Responded 2 days ago
Thank you for writing a review As we are all aware there are two sides to every story - especially with 'Be Kind to hospitality', I'd like to remind you that you were far from that. Your treatment of our staff member was abhorrent and frankly disgusting to the point you used your husbands wheelchair to block Carrie into the side of the reception desk. And as you finally moved away other guests came rushing to Carrie to condemn your behavior and check on her. We should all look within before pointing fingers at others! We are not wheelchair friendly and are very clear about that, and you've said your husband cannot walk down steps so even if there had been a ground floor room he still would be unable to get to the room as they all involve steps. Im not going to say any more on this matter as David gave you money and will authorize you refund, I appreciate a mistake was made for a ground floor room, are we all not human? Best Christine
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MrsC wrote a review 11 Oct
Bangor, United Kingdom6 contributions1 helpful vote
+1
The hotel is in the most beautiful location, down a long winding driveway, surrounded by beautiful scenery. We even saw deer in the grounds. The food was very, very good and the staff were incredibly helpful and friendly. They went out of their way to help me when I lost my phone charger, and were chatty and helpful during breakfast and dinner, recommending wines and whiskeys. The communal areas of the hotel are beautiful and cosy. Our room perhaps needed a little TLC, just some fresh paint and new furniture, but it was clean and comfortable! Overall, a really special stay in a beautiful part of the world.
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Date of stay: September 2021Trip type: Travelled as a couple
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PRICE RANGE
US$131 - US$225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ardanaiseig hotel kilchrenan
LOCATION
United KingdomScotlandArgyll and ButeKilchrenan
NUMBER OF ROOMS
18
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Frequently Asked Questions about Ardanaiseig Hotel
Which popular attractions are close to Ardanaiseig Hotel?
Nearby attractions include St Conan's Kirk (3.3 km), Kilchurn Castle (5.2 km), and Duncan Ban MacIntyre Monument (5.6 km).
What are some of the property amenities at Ardanaiseig Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Ardanaiseig Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ardanaiseig Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Ardanaiseig Hotel?
Conveniently located restaurants include Kilchrenan Inn, Ben Cruachan Inn, and Ardbrecknish House Restaurant & Bar.
Are pets allowed at Ardanaiseig Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Ardanaiseig Hotel?
Many travellers enjoy visiting St Conan's Kirk (3.3 km).
Does Ardanaiseig Hotel have any great views?
Yes, guests often enjoy the lake view available here.