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09/07/2017 10/07/2017
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    Loch Long Hotel

    Main Road | Main Road, Arrochar, Loch Lomond and The Trossachs National Park G83 7AA, Scotland
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$137
          US$126
          Great Deal
          US$134
          US$134
          Traveller (207)
          Room & Suite (47)
          Dining (4)
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          1,129 reviews
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          Overview
          • Excellent51%
          • Very good30%
          • Average10%
          • Poor7%
          • Terrible2%
          Travellers talk about
          “lochs and glens” (150 reviews)
          “coach driver” (35 reviews)
          “viewing area” (5 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Non-Smoking Rooms
          Restaurant
          Bar/Lounge
          3.0 Star Hotel
          All hotel details
          Arrochar Hotel
          1,129 reviews
          #4 of 6 hotels in Arrochar
           
          Lodge on Loch Lomond
          2,464 reviews
          #2 of 2 hotels in Luss
           
          Knockderry House Hotel
          546 reviews
          #1 of 1 hotels in Cove
           
          Macdonald Forest Hills Hotel & Spa
          1,992 reviews
          #1 of 1 hotels in Kinlochard
           
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (442)
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          1 - 5 of 439 reviews

          Reviewed yesterday via mobile

          I only live about half an hour away. It's a great wee find considering it's only recently opened its doors to the public after being a lochs and glens hotel for years. Staff are very attentive, always there to listen without intruding. It did seem...More

          1  Thank andymcgee123
          Reviewed 5 days ago via mobile

          I really didn't want to write this but I have this hotel every chance this week to reply to me and refund our money but to no avail. Arrived last Friday 16th June for an anniversary weekend away for 2 couples. Arrived on Friday evening...More

          3  Thank Fiona C
          Response from Thomas M, Public Relations Manager at Loch Long HotelResponded 3 days ago

          Hi Fiona. Thanks very much for your review and we are very sorry over the delays in your food on your stay. We admit we have had problems in our kitchen And have now addressed this with a full new kitchen team and menu in...More

          Reviewed 6 days ago

          I stayed here for 2 nights in May 2017. The room was okay it corresponded to what I had reserved. Breakfast was fine. The only problem was that the bed linen had not been changed after the previous guest had left the room. There where...More

          1  Thank Kim A
          Response from Thomas M, Public Relations Manager at Loch Long HotelResponded 5 days ago

          Hi. We apologise you found some hairs in your bed, the bed had been changed but we have now advised all our housekeeping staff to wear hairnets. We hope this addresses this problem. Sorry and thank you for your stay.

          Reviewed 1 week ago via mobile

          Don't go. Booked well in advance , husband was promised a lovely room with a view over the Loch, 40th wedding anniversary, we got a matchbox. Asked to pay upfront for our 5 day stay , we had my 86yr old Father with us ,...More

          3  Thank Margaret Q
          Response from Thomas M, Public Relations Manager at Loch Long HotelResponded 5 days ago

          Hi I'm really sorry you had some problems with your stay, thanks for posting your review but we have never had 3 coach parties stay here at one time or never had no food. But we are sorry you didn't enjoy your stay and we...More

          Reviewed 1 week ago

          We stayed at this hotel for one night on Saturday, 17 June (thank goodness it was only one night) - there were four of us and we booked two double rooms with a loch-side view. The rooms were fairly small but spotlessly clean. We had...More

          4  Thank HelenSandy
          Response from Thomas M, Public Relations Manager at Loch Long HotelResponded 5 days ago

          Hi. Thanks very much for your review and we are glad you liked your room and entertainment. We totally apologise for yiur dinner experience. We have addressed this by bringing in a whole new team and hope to move onwards and upwards from here. We...More

          Arrochar Hotel
          1,129 reviews
          #4 of 6 hotels in Arrochar
           
          Lodge on Loch Lomond
          2,464 reviews
          #2 of 2 hotels in Luss
           
          Knockderry House Hotel
          546 reviews
          #1 of 1 hotels in Cove
           
          Macdonald Forest Hills Hotel & Spa
          1,992 reviews
          #1 of 1 hotels in Kinlochard
           
          About
          Amenities
          • Top amenities
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$87 - US$176 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 82
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Priceline and Agoda so you can book your Loch Long Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • Scotland >
          • Loch Lomond and The Trossachs National Park >
          • Arrochar
          • Also Known As
          • Loch Long Hotel Arrochar, Scotland
          Add Photo Photos
          Traveller (207)
          Room & Suite (47)
          Dining (4)
          Pool & Beach (2)
          Hotel & Grounds (164)
          Bathroom (1)
          Business Centre & Event Rooms (1)
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          Questions & AnswersAsk a question
          Fiona C
          Hi I have just noticed your public relations manager replied to my trip advisor review but I am sorry it's not good enough. I have sent 3 emails to your hotel after YOUR hotel phoned my partner Mitchell Boyle to apologise for our stay quite soon after we had returned from your hotel. Andrew phoned him and apologised and said we would be offered a free nights stay to make up for it especially as it was two couples anniversary and after everything that had happened during our stay. My friend that was also there phoned last Wednesday and spoke to the manager that said full refunds would be made and a free night at the hotel with dinner, bed and breakfast but again nothing. So upset that we were willing to return and give you a second chance but it was only words and false promises. Such a shame cos you have a lovely hotel and most of the staff have a hard time dealing with customers due to their stay here and the service. If this was my hotel and I was reading this I would be incredibly embarrassed. Please make this hotel better or else you will have no customers
          27 June 2017|
          Answer Show all 3 answers
          Response from Thomas M | Property representative |
          Sorry about this. We will investigate fully. So we're u promised full refunds when you stayed?, and another nights free with dinner?
          0
          Votes
          Margaret Q
          Can your public relations person check their records for 6th/7th June , when the 3 coaches arrived ?
          26 June 2017|
          Answer Show all 7 answers
          Response from Margaret Q | Reviewed this property |
          the public relations person who replied to my review basically denied that 3 coaches had arrived 6th/7th of June, and that the following morning , when we came down for breakfast to find no food . I am not a liar.
          2
          Votes
          Ian F
          we have booked a twin room, was wondering if it has a bath in the room
          15 March 2017|
          Answer Show all 2 answers
          Response from hazelj0hn | Property representative |
          Hi. Most of our rooms have baths but just to make sure u can call hotel direct on 01301 702434 and request a room with a bath, just to make sure u have one
          0
          Votes
          Room Tips
          "If you really decide to stay, ask for a loch-side view room but there are lots of stairs so not so good if..."
          Read review
          "Insist on a room far from the bar/noise; if they can't guarantee it, book elsewhere"
          Read review
          "Another hotel"
          Read review
          "Ask for a loch view and if you want a bath ask for that."
          Read review
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