Great location as it's easy driving distance to Fort William and the Glenfinnan Viaduct, the ferry to Mull and Tobermory and further afield but strongly advise to book ferries in advance if possible. Also Perth and Stirling are close by and is serviced by bus routes. locally there's a small all-round grocer shop with post office and some walking equipment. Hotel sits on west Highland Way and there's other walks for all abilities nearby. Restaurant limited range but something substantial for everyone and Rod and Reel and Ben More Pub and eatery a couple of minutes walk away. Hotel has a drying room for wet walk gear and a lift but our room didn't have a bath to soothe aching limbs! Staff friendly and overall worth the visit.
We had a large party (around 30) staying for two nights to celebrate a couple of members climbing their final munros. The hotel was aware of the party size in advance. Upon arrival, the staff seemed stressed and underprepared to deal with so many groups; particularly at dinner. Last orders were called at 9:30pm both nights at the bar which meant that very little in the way of celebrating could be done. The two food experiences were also substandard. A haggis tower was a stack of mashed potatoes with very little of any other ingredient. The chicken the following night was extremely dry. Upon requesting that the staff keep the bar open a little longer on the second night (the website advertised it being open for 'normal licensing hours' which was part of the reason we booked), the staff cited non-existent covid legislation. Since many of the staff serving breakfast were also serving dinner, I suspect that they were simply over stretched. It was a poor performance from a Best Western hotel. Lack of transparency prior to booking was probably the most frustrating element. As was being made to feel like an inconvenience by the staff who who were occasionally friendly but quick to become rude. Other smaller independent hotels we've recently stayed in have done a much better job at dealing with the difficult situation faced by the Scottish Hospitality sector.…
We were here for 1 night and we were taken care of fantastically by the staff, 1 of our meals was cold but it was sorted immediately with no hassle, these things happen and the staff couldn't have done more for us.
Stayed at the Crianlarich Hotel for 3 nights. Good base for hill walking and bagging a Munro. The room was basic even for it being a superia room, it was clean and the service from the staff was 5 star. The restaurant can be very busy, so don't forget to book.
I'll be honest, I didn't have amazing hopes for this hotel. On some of the pictures, it looked a little dated. But I was really pleasantly surprised from start to finish. We stayed for two nights in a standard room with a dog and we were made to feel so welcome by the staff. Nothing was too much trouble. The room was a little small, but I guess that's due to the size and age of the building. It was, however, clean and pleasant with a lovely view. The shower water pressure was, if anything, too strong!! We had dinner the night we arrived which was lovely. The pizza, as other reviews have said, were excellent. We also had breakfast on two mornings which was delicious. They even offered the dog a sausage! If I find myself in Crianlarich again, I'll definitely stay here.