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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

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Hampton Inn Memphis-Walnut Grove\/Baptist Hospital East
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511 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
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Showing 508: English reviews
Palatine, Illinois
Reviewed 5 January 2017

The exterior of the hotel is under construction although you don't really notice it when you're inside. The interior has been renovated but the room was very small and there was way too much furniture packed into it. The bed was comfortable, the room was clean and the breakfast average for this size hotel. We stayed there on Liberty Bowl...

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Helpful?
Thank kimtom16
Ashley D, Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for choosing us. Safe travels to you and your family.

Little Rock, Arkansas
Reviewed 4 January 2017

Car was broke into overnight, no on property security or security cameras, hair on bedspread when we checked in, hotel changed the room rate on 3 of the 6 rooms even though the confirmation was all rooms at the same price. Very disappointed to say the least! Will not stay at this property again.

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Thank R163AZgaryd
Ashley D, Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I do want to personally apologize for the inconvenience. Safe travels you and your family.

Trenton, United States
Reviewed 27 December 2016

Stayed at this Hampton Inn during my sister's recent surgery at Baptist East Hospital. I would recommend this hotel to anyone who needs a place to stay near the hospital. Room was clean and well appointed. I would say that it did not have a refrigerator nor a microwave so you might take that into consideration. It is very close...

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Thank lauriesR7997FS
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. I am pleased we were able to meet your expectations. We are working on those refrigerators. Thanks again and have a wonderful New Year!!

Charlestown, Indiana
Reviewed 20 December 2016

After checking in at 1 am (and not being told breakfast hours), we were awakened at 8am with construction right pushed our window. We asked the evening clerk, Robert, to switch rooms for our second night because of the construction. He initially advised us there were no other rooms. However, after we checked online and discovered he lied, he then...

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Thank Cheryl W
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you. Safe travels.

Benton, Arkansas
Reviewed 15 December 2016

I was shocked, at the inside of this location. Had construction going on, was never told about this until the following morning. I thought someone was coming through the ceiling. Then I was asked if I seen the bear? Not sure what that meant, I said no. Was told, bear with us, we are under construction, I arrived at 11:30...

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Helpful?
Thank L3651WAshannonh
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I understand your disappointment. I am so sorry. We should be complete with our renovation by Feb. 1st 2017.

A TripAdvisor Member
Level Contributor
7 reviews
Reviewed 12 December 2016 via mobile

I would not recommend this hotel if you want a good night's sleep. The hotel was under construction and workers started making noise right outside our room at 7 am Saturday morning. There was issues with our room and but the hotel was sold out. They must have been short staffed because when we went for breakfast, they were out...

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Thank A TripAdvisor Member
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. We are under renovations and the construction workers do work on Saturday's however their start time is 8:30am. I am so sorry you were disturbed at 7am. I will certainly look into this and get it corrected immediately. Safe travels to you and your family during this Holiday Season.

Reviewed 11 December 2016 via mobile

Very noisy!!!Rude staff and patrons.I asked to move to another room because of continual harassment and name calling!!There is discrimination in this hotel against people with disabilities and a total lack of understanding!!

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1Thank John D
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am so sorry for the noise you encountered while you stayed. I appreciate your comments and assure you I will certainly look into the discrimination accusations. This is never acceptable. I thank you for your thoughts. Safe travels to you and your family during this holiday season.

Reviewed 10 December 2016

I had to stay at this particular Hampton inn due to arrangements made by a co-worker. Upon our arrival to the Memphis area we discovered that there were other Hampton Inns closer to our business location in Memphis. However, we stayed at the present hotel for convenience purposes. The hotel location was close to a medical complex with a Wendys...

Review collected in partnership with Hampton
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Helpful?
Thank larryt157
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for the 4 star review. I am pleased we met your expectations. We look forward to serving you again soon. Safe travels during this holiday season.

williamstown
Reviewed 8 December 2016 via mobile

The first room we were given had a horrible animal smell and a huge place torn out of the carpet no microwave no refrigerator and the bed was dirty we went to the desk and ask them for new room and asked about the refrigerator and the microwave and we were told that there were not any rooms with microwaves...

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Helpful?
Thank jillian K
Ashley D, Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. I am so sorry you were not happy with your overall stay. I am looking into each item you described and assure you your voice is heard loud and clear as well as the items are being addressed. Again, thank you. I do hope you give us that second chance to prove to you we...

Ocala, Florida
Reviewed 3 December 2016

Hotel is clean and the staff are very friendly and helpful. I won't hesitate to use this hotel again anytime I visit Memphis Tennessee. The cost was reasonable. The breakfast was very good each morning.

Review collected in partnership with Hampton
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Helpful?
Thank 554melissae
Ashley D, Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for the 5 STAR review! I am so pleased we met your expectations. We look forward to serving you again soon. Safe travels to you and your family.

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Hampton Inn Memphis-Walnut Grove/Baptist Hospital East hotel is next to the Memphis business district & has free hot breakfast and complimentary Wi-Fi. Take the complimentary shuttle service to The Baptist Memorial Hospital or discover great shopping at one of the nearby malls. Explore Shelby Farms or visit Beale Street, Graceland, and Sun Studios just a few miles away. ... more   less 

Additional Information about Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Address: 33 Humphreys Center Dr, Memphis, TN 38120-2335
Region: United States > Tennessee > Memphis
Price Range: $162 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Memphis-Walnut Grove/Baptist Hospital East 2.5*
Number of rooms: 120
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Also Known As:
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Hotel Memphis
Memphis Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Memphis-Walnut Grove/Baptist Hospital East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
  • dirty bathroom
amberwI369PX, 10 Mar 2017 | Read review
“If you want quiet during the day, do not stay here until the construction is done.”
rmichaelw, 29 Jan 2017 | Read review
“Stay at another Hampton near by”
peterwitt2016, 20 Oct 2016 | Read review
“There all great!”
bobhU6599XF, 16 Jul 2016 | Read review
“get off the first floor”
NYSP618, 1 Apr 2016 | Read review
5 of 5