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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

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Hampton Inn Memphis-Walnut Grove\/Baptist Hospital East
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461 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
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Showing 458: English reviews
Nashville, United States
1 review
Reviewed 26 July 2016

Be ready for customers with special diets like lactose intolerance, gluten free. Anything else was really good. The location is convenient. The price is competitive. The parking area is big enough. The staff is really friendly.

Review collected in partnership with Hampton

Helpful?
Thank Victor H
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments and for the 4 star review. I hear you regarding the special diet offerings and will certainly see what we can do. Again, thank you and safe travels. More 

Memphis, United States
1 review
Reviewed 26 July 2016

Our family really enjoyed every staff we came in contact with from the desk clerks to the kitchen lady Ms. Linda. Thank you guys so very much for our wonderful stay and if we are ever in the area, we will certainly remember you. Thanks again.

Review collected in partnership with Hampton

Helpful?
Thank Rochell W
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your review and your kind word about my staff. We hope to see you back again soon. Safe travels to you and your family. More 

Nashville, Tennessee
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 July 2016 via mobile

This hotel is a little older... it is reflected in the price. The hotel staff is great, always friendly. In my monthly visits it has always been clean and breakfast has been amazing. This is a great value in a pretty safe area.

Helpful?
Thank gwhite929
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for the 5 STAR review! I am so pleased you are happy with the hotel and especially my staff. You are right, we are a bit older but my staff takes pride in what they do and loves to make our guests feel comfortable. Again, thank you and we look forward to seeing you back again... More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 July 2016 via mobile

The first room they gave us did not have a tub. They were accommodating to switch rooms. The tub looked old and nasty. See picture. The bed was definitely not up to Hampton standards. The mattress was hard. The location was nice and quiet. The lobby is decorated very pretty.

Helpful?
Thank Gaynell William... P
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments regarding your stay. I am so sorry the bed wasn't comfortable. We have replaced all bedding throughout the hotel. Also, I understand the comment about the tub. We are in the process of having all tubs resurfaced as they do have some age to them. I hope you give us a second chance to prove... More 

Alexandria, Virginia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 July 2016 via mobile

The reception staff is the only reason this review isn't one star. The folks behind the counter definitely make you feel welcome. Now, the unacceptable part: The room wasn't prepped for a new guest. How am I certain? There were wet towels, a used bar of soap, and half-empty products in the shower; all the tables in the room had... More 

Helpful?
Thank FunTravelBud
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. I assure you this is not of the norm. I am addressing each one of your comments. I listen and act on what my guests tell me. Again, thank you and at the same time please accept my personal apology for the issues you encountered. Safe travels to you and your family. More 

Chicago, Illinois
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 July 2016

When I arrived the administration I work under had everything screwed up. Management here went above and beyond to ensure I got into a room. They got it all worked out without me loosing any time of stressing out. The stay was very comfortable and you can not get a better staff !! Thanks!!

Helpful?
Thank Bob H
Ashley D, Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for you your kind words! I am glad that we were able to accommodate you. I hope to see you in the near future. Safe travels to you and your family. More 

Davenport, Iowa, United States
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 July 2016 via mobile

We really enjoyed this overnight stay on way to DeKalb MS. Rooms were nice and clean. It is an older hotel. No refrig or microwave. Front Desk Night Clerk was super nice. Very professional and bubbly personality. Breakfast was delicious. Location was very good!

Helpful?
Thank Tawunya H
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your review. I was pleased we met your expectations other than the refrigerator and microwave request. Your voice is heard. We do have a few on site however we are making efforts to increase this number as we understand it is important to our guests. Again, thank you and we look forward to seeing you... More 

Ward, Arkansas
1 review
Reviewed 6 July 2016

If you're traveling to Memphis, this hotel is the one you'll want to return to again and again. My wife and I have stayed multiple times and are always amazed by the level of service this staff gives!

Review collected in partnership with Hampton

Helpful?
Thank Joshua M
Ashley D, Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am glad that you enjoyed your stay, I hope to see you in the near future. Safe travels to you and your family. More 

Houston, United States
1 review
Reviewed 4 July 2016

The room had an odor that was not very pleasant and as a member working on building members points and being loyal to the chain it would have been nice to be recognized as a member. There are several travel sites out there and each time I travel I use the HHonors with the expectation of having a better than... More 

Review collected in partnership with Hampton

Helpful?
Thank Marcus P
Ashley D, Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am sorry that you didn't have a very pleasant stay. I hope that you give us that second chance to show you that we as a whole do listen to our guest. Safe travels to you and your family. More 

1 review
Reviewed 4 July 2016

If not for the convenience of being close to Baptist East Hospital I probably wouldn't choose this hospital to stay at simply for the fact that the rooms needs to be remodeled. They are old, the bathrooms have mold & rust, and the carpets need replaced. I didn't care for the blankets on the bed either.

Review collected in partnership with Hampton

Helpful?
Thank Tammy P
Ashley D, Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for choosing us! Safe travels to you and your family. More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Hampton Inn Memphis-Walnut Grove/Baptist Hospital East hotel is next to the Memphis business district & has free hot breakfast and complimentary Wi-Fi. Take the complimentary shuttle service to The Baptist Memorial Hospital or discover great shopping at one of the nearby malls. Explore Shelby Farms or visit Beale Street, Graceland, and Sun Studios just a few miles away. ... more   less 

Additional Information about Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Address: 33 Humphreys Center Drive, Memphis, TN 38120
Region: United States > Tennessee > Memphis
Price Range: $143 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Memphis-Walnut Grove/Baptist Hospital East 2.5*
Number of rooms: 120
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Also Known As:
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Hotel Memphis
Memphis Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Memphis-Walnut Grove/Baptist Hospital East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at another Hampton near by”
 of 5 bubbles peterwitt2016, 20 Oct 2016 | Read review
“There all great!”
 of 5 bubbles bobhU6599XF, 16 Jul 2016 | Read review
“get off the first floor”
 of 5 bubbles NYSP618, 1 Apr 2016 | Read review
“Use the stairs and side doors for quick entrance/exits. To enter the outside doors you will need a room key.”
 of 5 bubbles 907jeffreyh, 1 Apr 2016 | Read review
“Stay on an upper floor away from the elevators.”
 of 5 bubbles Marc19002, 17 Sep 2015 | Read review
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