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Holiday Inn Express Memphis East I-240

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Holiday Inn Express Memphis East I-240
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146 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Little Rock, Arkansas
Reviewed 4 weeks ago via mobile

The website pictures look better than it actually is. Lobby is the best thing about this hotel. Rooms and hallways need to be remodeled. Tv remote missing and one they gave us as a replacement didn't work. Bed actually ok. Pillow selection pretty good too. Quiet room. Free breakfast was ok. Place needs a little upgrading....

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Helpful?
Thank Jon M
Management response:

Thank you for your feedback. We understand and truly apologize for any inconvenience. We hope that you will give us another opportunity to give you a much better experience. Your feedback allows us to know exactly what areas need improving. Sincerely, Florita W

manchester England
Reviewed 2 November 2016

We stayed at this hotel in August this year for a couple of nights as a base to visit Beale Street, Gracelands etc. The rooms were pretty standard for the Holiday Inn. The location was obviously not downtown but we used Uber to get around and the fares were reasonable. We found the staff to be very friendly and helpful....

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Helpful?
Thank missnorth
Atlanta, Georgia
Reviewed 20 October 2016

We were impressed with this hotel. The staff was great recommending restaurants in area and providing meeting rooms for our large party. The breakfast buffet was awesome, fresh and well supplied. Nice roomy rooms, appeared to have been updated recently.

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Helpful?
Thank HomeatlantaGA
Shelbyville, Kentucky
Reviewed 8 October 2016 via mobile

Like many hotels this one appears to be in a middle of a refresh. The rooms are updated but certain parts of hallway remind you that the hotel has been here for awhile. Having been here several stays I will vouch that some rooms are better than others but all felt relatively clean. They do have a pantry for snacks...

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Helpful?
Thank jeffhenley2016
IHGService, Guest Relations Manager at Holiday Inn Express Memphis East I-240, responded to this review

Dear jeffhenley2016, Thank you for taking the time to share your experience about your stay. I regret to learn that the overall condition of the hotel did not fully meet your expectations. I apologize for any inconvenience this may have caused you. Our goal is to make everyone’s stay special and this review will be useful in our endeavor to...

Jackson, Mississippi, United States
Reviewed 25 September 2016

So upon checking in I had a little mix up with expedia and had to discuss with Sandy the manager. She was one of the most uncooperative, unhelpful, grump bulldog b**** I've ever had the displeasure of speaking with. So it's off to a bad start at this point. Upon going into the room, it reeked of stale cigarettes and...

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Helpful?
1Thank BinaryJ
IHGService, Guest Relations Manager at Holiday Inn Express Memphis East I-240, responded to this review

Dear BinaryJ, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I...

Janesville, Wisconsin
Reviewed 19 September 2016

Stopped here on 9-17-16. One of the last rooms when we book a couple days in advance. Lots of corvettes in the parking lot. Guessing they a little get together. Hotel appeared to be recently remodeled. Front desk staff were pleasant. Lobby and hallways appeared to be needing a vacuuming and sweeping. Dust, dirt and small trash gave it a...

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Helpful?
Thank MC2AF
IHGService, Guest Relations Manager at Holiday Inn Express Memphis East I-240, responded to this review

Dear MC2AF, Thank you for your recent stay and for taking the time to leave us with your feedback. I sincerely apologize for any shortfalls on our housekeeping services. Rest assured that it is in our continued efforts to maintain and improve our amenities and services in order to be consistent in giving our valued guests the best hotel experience...

Richardson, Texas
Reviewed 20 August 2016

Comfortable beds, very good service, comfortable rooms. Good place to spend a night! Good value. Be careful getting gas or venturing out in the neighborhood. We went next door and enjoyed the IHOP. Good pool.

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Helpful?
Thank DaveELyons
Enterprise, Alabama
Reviewed 11 August 2016

This is a tired Holiday Inn, located in a questionable part of the city. My advice is to only venture outside the property boundary in the safety of your vehicle. While the property had seen better days, the staff appears to do their best for their travelers. Everyone was friendly, which made staying here pleasant. The breakfast was pretty good...

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Helpful?
Thank rick417
IHGService, Guest Relations Manager at Holiday Inn Express Memphis East I-240, responded to this review

Dear rick417, Thank you so much for your review of our hotel. We are pleased to know you liked the friendliness of our staff and the breakfast selections we offer. On the other hand, we would like to apologize you were not satisfied with the condition of our facility and the air-conditioner in your room fell short of your expectations....

Reviewed 11 August 2016 via mobile

The hotel staff were pleasant! Food was good. Hotel room was average... No refrigerator nor microwave. Also the bathroom toilets have speckles in them making the toilet look dirty! Ugh! It was too hot to go to the pool.

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Helpful?
Thank Aflemi
IHGService, Guest Relations Manager at Holiday Inn Express Memphis East I-240, responded to this review

Dear Aflemi, Thank you so much for your stay and for your candid review of our hotel. I am pleased you you found our staff pleasant. I'm sorry your stay was negatively affected by the condition of the bathroom toilets. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary...

Plant City, Florida, United States
Reviewed 22 July 2016

wi-fi would not work in the room nor in the lobby nor the pool area, ac was loud, bed was a little "creaky", breakfast was good, staff was friendly, asked to purchase stamps to mail post cards and staff gave me stamps for free

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Helpful?
Thank Racquel S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Located just minutes from historic Downtown Memphis, Graceland, Oak Court Mall, world famous BBQ restaruants, and the Memphis international Airport sits the Holiday Inn Express Memphis East I-240 located off of I-240 at Perkins. Southern hospitality awaits your family reunion, business needs, sporting team, and out of town friends/family. We love having you here! We offer 130 rooms with Kings or 2 Doubles. Each morning our friendly breakfast staff prepares a fresh, hot breakfast to help kick-start your day. We look forward to your upcoming visit and hope to see you soon in Memphis. ... more   less 

Additional Information about Holiday Inn Express Memphis East I-240

Address: 2700 S Perkins Rd, Memphis, TN 38118-2429
Region: United States > Tennessee > Memphis
Price Range: $116 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Memphis East I-240 2.5*
Number of rooms: 130
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Also Known As:
Hampton Inn Memphis-i-240 At Thousand Oaks Hotel Memphis
Hampton Inn Memphis-i-240 At 1000 Oaks
Memphis Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Memphis East I-240 staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express Memphis East I-240 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere, safety hazard”
 of 5 bubbles BinaryJ, 24 Sep 2016 | Read review
“Not one facing S. Perkins - too much emergency traffic and motorcycle noise during sleep hours.”
 of 5 bubbles 81rs, 7 Jun 2016 | Read review
“We were on the 4th floor and very little outside noise could be heard in the room.”
 of 5 bubbles FranO35, 31 Mar 2016 | Read review
“Room 535 was very quiet”
 of 5 bubbles Yorkie1948, 16 Mar 2016 | Read review
“Think should be able to see a room before paying or least check out other floors.”
 of 5 bubbles southernck, 5 Feb 2015 | Read review
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