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I’ve stayed here before and liked it - but never again. WiFi problems, staff issues, and more.
Two employees decided to bring in a shipment of food products this morning right in the middle of the breakfast time ... thru empty boxes into the middle...More
2 Thank Lawrence h
Response from IHGService, Guest Relations Manager at Holiday Inn Express Memphis East I-240Responded 4 weeks ago
Hi Lawrence h,
Thank you for taking the time to share your recent experience at our hotel. While we are pleased that our location served its purpose for your travel needs, I am truly sorry for the level of service rendered by some of our...More
Have stayed at plenty of Holiday Inn Expresses and sometimes they are a crapshoot. have stayed at plenty of holiday Inn Express is and sometimes they are a crap shoot. I was pleasantly surprised to find us one to be above average than the other...More
Staff was friendly and hospitable. Room was clean, bed was comfy. There was a little area at the desk with snacks and items you may have forgotten. That was a nice touch. WiFi worked well. We only stayed one night but I would stay again...More
I have never been so disappointed with lodging in my life. Every negative review written about this Holidays Inn Express is absolutely true with the exception of the staff, who made my trip tolerable. There went absolutely lovely.
As I walked through the parking lot...More
Thank Debra E
Response from IHGService, Guest Relations Manager at Holiday Inn Express Memphis East I-240Responded 14 October 2017
Dear Debra E,
Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests....More
The hotel is in a terrible area. Not safe. Some staff is not interested in going out of the norm to help guests.
One night there, the power went out at 9:30, 2:00am, 3:00am, 3:30am...fire alarm went off each time. At check out they did...More
Thank Richard D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Memphis East I-240Responded 29 September 2017
Hi Richard D,
Thanks for taking the time to leave feedback. I'm sorry to hear that our staff's service level and accommodations fell below your usual expectations. Additionally, the inconvenience caused by the power outage and fire alarm is not the impression we'd like to...More
US$93 - US$134 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also Known As
Hampton Inn Memphis-i-240 At Thousand Oaks Hotel Memphis ,