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Hampton Inn & Suites Memphis-Shady Grove Road

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#8 of 136 Hotels in Memphis
Certificate of Excellence
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Hampton Inn & Suites Memphis-Shady Grove Road
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642 Reviews from our TripAdvisor Community

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Showing 635: English reviews
Little Rock, Arkansas, Usa
Reviewed 19 July 2016

I was extremely happy with the room and accommodations at this hotel! I plan to stay here each time I come back to visit. Bedding was amazing and every thing on it had been washed. Some of the best sleep I have had!

Review collected in partnership with Hampton
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Helpful?
Thank Gloria W
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for completing a review for our property. I are glad to know the room was clean and the bed was amazing to sleep in. It's great to know we are your hotel of choice when you return back to Memphis.

Belton, Missouri
Reviewed 18 July 2016

This Hampton is clean and well kept. ALL of the staff members--front desk, breakfast lady, and housekeepers--were kind and helpful. Their breakfast is some of the best we've ever had with unique things available! Smoked sausage slices instead of regular breakfast sausage was a real treat, along with bagel toppers and omelets. The outdoor pool was very nice. Thanks for...

Review collected in partnership with Hampton
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Thank Lindsey D
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you for your positive feedback. We are happy to know you enjoyed our breakfast and our staff was very kind and helpful. Great to know we are your hotel of choice the next time you visit Memphis, TN.

Waxhaw, North Carolina
Reviewed 16 July 2016

We stayed one night at this hotel on our way to Texas. We found this hotel to be rated well and we reviewed trip advisor before choosing. We were not disappointed. The two girls at the front desk were very friendly and greeted us with a smile. They thanked us for being HHonors members and provided us with water for...

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1Thank stacy w
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you for your positive feedback. Glad you enjoyed breakfast and your room was clean and fresh. Great to know we are your hotel of choice the next time you visit Memphis, TN.

Atlanta, Georgia
Reviewed 14 July 2016

I only stayed here over night but it was a nice hotel. The bed was very comfortable. The breakfast was the typical Hampton Inn waffles, eggs, and bacon. If I was in the area again I would choose them. The location is near a lot of restaurants and not far from the highway. I did have one issue. The first...

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Helpful?
Thank ArmyLT
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thanks for the positive review response Carey. We are happy our hotel and area did meet your travel needs while you were in Memphis, TN. I apologize for the inconvenience of the broken toilet. I am glad we had another room that could accommodate you. Again, thank you and we look forward to your next stay with us.

Knoxville, Tennessee
Reviewed 13 July 2016

Immaculately clean rooms. Very welcoming staff. They give Hhonors members welcome snack bags. Very nice (complimentary) breakfast area with a variety of seating options. Even with a couple of large groups of teenagers staying there, it was very quiet and easy to sleep in preparation for meetings. Great, safe location close to the highway and shopping and dining.

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Helpful?
Thank HockeyMama29
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you for the positive review response. We are happy our hotel and area did meet your travel needs while you were in Memphis, TN. We look forward to your next stay with us.

Monroe, Louisiana
Reviewed 12 July 2016 via mobile

The breakfast was really good. My bed was made every day when I got back from enjoying the city and the workers were very nice. The staff added towels and a new bar of soap every day. I would definitely come back to this hotel. The bed was also very comfortable.

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Thank thomaspn
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your positive feedback and compliments. We are happy we exceeded your expectations and provide you with Hamptonality. I will definitely be sharing your comments with our staff. We love hearing great feedback about our service and guest experiences. We look forward to having you stay with us the next time you are in Memphis, TN.

Reviewed 12 July 2016

Comfortable beds, clean room and hotel, cardio and free weights available, great food and wide variety on the breakfast bar and good to have a self-serve 24-hour coffee and tea bar. The outdoor pool was not very clean, but useable. Close to the interstate and many stores and eating places nearby.

Review collected in partnership with Hampton
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Thank D1566JMjohnm
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you for your positive review. We are happy you enjoyed your room and other hotel amenities. We hope to see you the next time you visit Memphis.

United States
Reviewed 11 July 2016

Our room was very up-to-date in terms of bathroom fixtures, lighting, etc. Nice mini-kitchen with full refrigerator, too! Front desk staff was very helpful in making sure we had roll-away bed for my youngest child.

Review collected in partnership with Hampton
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Thank Denise H
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your positive review of our hotel. We are happy you enjoyed your stay with us. We look forward to your next visit to Memphis.

Perry, United States
Reviewed 11 July 2016

Our room was very clean, quiet, and relaxing. The staff went out of their way to make us feel welcome and they tool care of all our needs. Breakfast was hectic, but that was because of a large group of people at a family reunion, the food was excellent. We will certainly stay there again when in the area.

Review collected in partnership with Hampton
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Helpful?
Thank Iris M
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your detailed review. I am very happy you enjoyed your stay with us. I am glad our hotel and area exceeded your expectations. We definitely look forward to being your hotel of choice when you visit Memphis.

Waupun, Wisconsin
Reviewed 11 July 2016 via mobile

Offered free shuttle service, dropped us off 4 miles away and wouldn't answer phone when we called for an hour. Had to take a 20 dollar cab for something that should've been free. Room is nice but dont use the shuttle unless u want to be stranded.

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1Thank David A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Easy access from Interstate 240 exit 15, East Poplar Ave, third light turn left. Located close to Memphis attractions including Germantown, Cordova, Bartlett and Collierville, TN locations. Stay for a weekend, sporting event or for business. Regardless of the reason you're here, we are glad that you are here. ... more   less 

Additional Information about Hampton Inn & Suites Memphis-Shady Grove Road

Address: 962 South Shady Grove Road, Memphis, TN 38120
Region: United States > Tennessee > Memphis
Price Range: $160 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Memphis-Shady Grove Road 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hampton Inn And Suites Memphis-Shady Grove Road
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis
Memphis Hampton Inn
Hotel Style:
#10 Best Value Hotel in Memphis
#10 Business Hotel in Memphis
#11 Family Hotel in Memphis
#14 Romantic Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Memphis-Shady Grove Road staff and other travellers.
3 questions
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7 months ago
Oshkosh,Wisconsin
over a year ago

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Questions? Get answers from Hampton Inn & Suites Memphis-Shady Grove Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To find a good room, please stay elsewhere.”
 of 5 bubbles , 27 Feb 2017 | Read review
“king suite w/kitchen large corner room near elevator, 331, at back of hotel, if you like away from front its the place stay, quiet quiet”
 of 5 bubbles brianw458, 13 Feb 2017 | Read review
“Choose a room away from the elevator”
 of 5 bubbles ShadeTreeAdvisor, 28 Dec 2016 | Read review
“Probably better off staying on the 2nd floor due to ant issues.”
 of 5 bubbles zirp3, 13 Aug 2016 | Read review
“No charge for parking, GREAT breakfast selection, away from busy downtown.”
 of 5 bubbles 274JamesC, 26 Jun 2016 | Read review
5 of 5