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On the inside the hotel is a standard Fairfield experience. The big issue is the area. It's sketchy.
To enter the property you have to drive through a large adjacent parking lot full of semi trucks and construction gear. When I pulled up I was...More
Thank Bill S
Response from EmilyKnight, General Manager at Fairfield Inn & Suites MemphisResponded 6 July 2016
On behalf of the staff of Fairfield Inn & Suites Memphis, I would like to apologize that you were not satisfied with your experience here. We do, however, greatly appreciate your feedback. Our property is located in an older area of town, so I can...More
Our stay was June 24 through June 28 for our SDAC Convention (Shelby Dodge Auto Club). The staff was outstanding. Mary, the front desk clerk, was very friendly and helpful. The check in was fast. She gave us some really good tips on BBQ. Thank...More
After a 12 hour drive, it was a pleasure to arrive at Fairfield to get some much needed rest. From the moment I walked in Mary "M & M" was super friendly and she assisted with the check in and also accommodated us by placing...More
We had a car club meeting at the Fairfield inn & suites on Macon Cove Rd. Mary Makee at the front desk was very friendly and helpful! The pool room was overly hot. It was at least 100 degrees outside, but the pool room was...More
Response from EmilyKnight, General Manager at Fairfield Inn & Suites MemphisResponded 1 July 2016
Thank you for sharing your experience with us; we thoroughly enjoyed having your group stay with us. I also want to thank you for your kind words regarding the staff and the service you were provided. We strive to maintain the highest quality of guest...More
Mary Makee was awesome!! Hotel was clean and they make great cookies!! Rooms were clean!!!! Smells good!!!!! People are nice and helpful!!!! Next to restaurant that are walking distance. They also have directions to get you to the sites in Memphis. I would recommend this...More