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Crowne Plaza Memphis Downtown

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Crowne Plaza Memphis Downtown
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1,154 Reviews from our TripAdvisor Community

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Showing 1,115: English reviews
Bristol, United Kingdom
Reviewed 26 May 2015

Not the best location, however we were on a tour so coached in which took about 5 minutes, nice rooms, well furnished, opposite the flats that Elvis and his parents moved to when they first moved there from Tupelo

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1Thank cherry-Lynne G
Danny H, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear cherry-Lynne G, Thank you for taking the time to fill out a survey on your recent stay here at the Crowne Plaza Memphis. We are delighted that you had an enjoyable visit with us and found our guest room accommodations very nice. Your feedback is very important to us and we all look forward to your return very soon...

Reviewed 26 May 2015 via mobile

This hotel was the best of the three my wife and I stayed at. Having said that each of the three was very good. The staff, room and general ambiance of the hotel were extremely good. I would visit again without hesitation.

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Helpful?
2Thank Graham K
Danny H, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear Graham K, Thank you very much for very nice comments on your recent visit to the Crowne Plaza Memphis. We are all thrilled that you found our accommodations and staff to be excellent, and I will certainly share your valuable feedback with the entire team. We greatly appreciate your patronage on your recent tour of our great city and...

Liverpool, United Kingdom
Reviewed 26 May 2015

Stayed here part of a tour hotel of a good standard spacious rooms only 10 -15 minute walk to Beale Street hotel does have a courtesy bus but we didnt use it Didn't eat at the hotel so unable to comment on the food.

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Helpful?
Thank shejoe18
Danny H, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear Shejoe18, Thank you for taking the time to complete a review on your recent visit here at the Crowne Plaza Memphis. We really appreciate your valuable comments and are delighted that you had a great experience here in our hotel and the great city of Memphis. When your travels bring you back to Memphis we look forward to hosting...

Clifton Park, New York
Reviewed 25 May 2015

The service at this hotel is spectacular. Everyone who works there goes out of their way to help you. The shuttle bus drivers were awesome, especially Reginald. They go out of their way to bring you where you want to go and pick you up when you are ready. The room was clean and a good size. The hotel does...

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Helpful?
1Thank Schnoodle123
Danny H, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear Schnoodle123, Thank you so much for the wonderful five star rating and your kind comments on your recent stay here with us at the Crowne Plaza Memphis. The entire team here is excited to learn of your great experience with us, and I will certainly let Reginald know of your recognition of his excellent service. We all appreciate your...

Leeds, United Kingdom
Reviewed 23 May 2015 via mobile

We stayed at this hotel for 2 nights as part of a tour of Memphis & Nashville (Cosmos holidays). It's pretty basic and nothing special really, but the room was very comfortable! The restaurant is dated and doesn't seem to match the rest of the hotel...this could definitely be improved. The room is well proportioned, including 2 three quarter sized...

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Helpful?
1Thank emgoule87
Danny H, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear emgoule87, Thank you very much for filling out a survey on your recent stay here at the Crowne Plaza Memphis. We are very appreciative of you 4 star rating and are very pleased that you found your room accommodations very nice and comfortable. I am happy to report that our pool is now open and sparkling for all guests...

Chatham, United Kingdom
Reviewed 22 May 2015

Rooms were a good size and very comfortable. Good location with a courtesy shuttle bus taking you into the centre of town if needed. Breakfast was plentiful either help your self buffet, hot or continental or cooked fresh to order. Disappointed that the pool wasn't open for use as apparently out of season despite the weather being scorching! Not prepared...

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1Thank lrkent2016
Danny H, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear LR-Kent, We all appreciate you taking the opportunity to complete a survey on your recent stay here at the Crowne Plaza Memphis. The entire team values your important feedback and we are very pleased to learn that you found our guest rooms comfortable and spacious. I am happy to inform you that the that our pool is now open...

Reviewed 21 May 2015

The hotel is showing lots of wear and tear. Carpets are dirty, there is no real lobby, and things feel very dated and unattractive. There are only two elevators, and the stairs are not available except in emergency. The first room we were assigned was right over the freeway. Since the windows are not multi-paned, the noise is terrible. The...

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Helpful?
Thank Ann K
huntsville7, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear Ann K, Thank you so much for taking the time to comment on your recent stay here at the Crowne Plaza Ravinia. Please accept my sincere apologies for the issues that you encountered during your stay with us. We will certainly utilize your very valuable feedback to address each area to improve our quality standards moving forward. Thank you...

Loughborough
Reviewed 20 May 2015

We stayed at this hotel for three nights on our holiday of a lifetime and it was superb. Every morning we had a free newspaper delivered, free coffee and free WiFi. All the staff were friendly and nothing was too much trouble. There's a free shuttle bus to wherever you wish to go, and,even though my friend and I are...

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Thank malmck
CrowneDOS, Guest Relations Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for choosing to stay with us and we glad to hear that your stay with us was memorable one. It sounds like you had a great visit to our best attractions. We look forward to welcoming you back to the hotel in the future.

Houston, TX
Reviewed 19 May 2015

My husband and son stayed for one evening, and said it was fine. The phone in the room wasn't working, and when my husband reported a broken (shattered) light bulb in the room, no one seemed concerned about taking care of it. We've stayed here overnight on our way through town before, and it is adequate and usually clean and...

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Thank CollegeParent45
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Thank you for your review. We are very disappointed to hear that you experienced some issues during your recent stay. We certainly hope that you will give us another opportunity to service you in the future.

Belfast, United Kingdom
Reviewed 16 May 2015

We stayed here for 2 nights of our 9 day Deep South Tour, the hotel was within walking distance of the famous Beale street, a brisk 20-25 minute walk although the hotel does run a free shuttle bus, we walked into town and got the shuttle back, the hotel itself was pretty busy, but saying that, the staff were very...

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Thank David f
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. Thank you for your great comments regarding our rooms and amenities. We apologize that the service during breakfast was not up to par and that some of the menu items were not to your liking. We do value our guest comments and will take...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Stay in the heart of historical Memphis traditions at the fully renovated Crowne Plaza Memphis Downtown. Fresh from a multi- million dollar renovation, no detail has been overlooked. Our hotel is within minutes of famed Barbeque and Blues. Perfectly situated between the Memphis Cook Convention Center and Beale Street, the newly renovated Crowne Plaza Memphis Downtown is the ideal location for those in town for business and pleasure. A wonderful compliment to the Memphis city vibe, the updated features bring the excitement of the street right into the lobby of our hotel. Every detail about this distinct hotel has you in mind. Spacious, modern guest rooms with unbeatable views of the Memphis skyline, or St. Jude's Campus and Bass Pro Shop at the famed Pyramid. Our rooms offer efficient, user friendly workspace, free Wi-Fi, as well as refrigerators and in-room safes. A top of the line, exercise facility equipped to meet the most demanding personal workout regimen. Enjoy socializing with colleagues and friends in a newly designed public area that provides quiet seclusion or a multitude of entertainment options to suit every wish, including the newly added Blues Patio fully equipped with cooling mist and fans. Enjoy a bite or a libation in our famous Notes and Provisions. Be sure to say hello to the local mixologist! Don't forget to visit the in-house St. Jude's art gallery and see how miracles happen. As a partner with St. Jude's Research Hospital we have the distinct privilege of supporting them and the pleasure of witnessing the difference it makes. Now you can as well. "Success has nothing to do with what you gain in life or accomplish for yourself. It's what you do for others." - St. Jude Founder Danny Thomas Whatever the reason is for your visit, you'll experience a new and better way of hospitality at the Crowne Plaza Memphis Downtown. ... more   less 

Additional Information about Crowne Plaza Memphis Downtown

Address: 300 N 2nd St, Memphis, TN 38105-2614 (Formerly Wyndham Garden Hotel)
Region: United States > Tennessee > Memphis
Price Range: $207 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Memphis Downtown 3.5*
Number of rooms: 230
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Also Known As:
Crowne Plaza Memphis
Memphis Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Memphis Downtown staff and other travellers.
28 questions
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Questions? Get answers from Crowne Plaza Memphis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We didn't have enough time to check out the other areas of the hotel, but our room on the 2nd floor was satisfactory.”
 of 5 bubbles venegas65, 14 Mar 2017 | Read review
“Choose another hotel”
 of 5 bubbles TNfrecklesrus, 8 Mar 2017 | Read review
“Our roo. Was on the 7th floor and we could look out and see the city of Memphis looking towards Beale street area..”
 of 5 bubbles kgnolen9562, 5 Feb 2017 | Read review
“Ask for city view”
 of 5 bubbles barryc706, 1 Feb 2017 | Read review
“Go see Tiffany”
 of 5 bubbles 42vanv, 27 Jan 2017 | Read review
5 of 5