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Best Western Galleria Inn & Suites

Expedia.comUS$92*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$198*
US$92*
US$198*
US$92*
US$198*
US$92*
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Best Western Galleria Inn & Suites
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436 Reviews from our TripAdvisor Community

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Showing 431: English reviews
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Arkansas
Reviewed 4 days ago NEWvia mobile

My wife and I stayed here for 3 nights for the Memphis in May contest. We have stayed in Memphis a few times before but didn't realize how far from downtown we were. It took about 15 minutes which can easily be longer if you run into traffic and really for that reason if in Memphis again we will stay...

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Helpful?
Thank jerseytraveller_8
BWGalleria, Manager at Best Western Galleria Inn & Suites, responded to this review

Dear jerseytraveller_8, Thank you for reviewing your recent stay with us. Please note that all guest reviews are used for our Team training sessions. We have already shown your review to our Maintenance to look into the exhaust fan issue. And yes, originally when the hotel was built many years ago, it only had 1 elevator, but with our new...

HOTEL’S FAVOURITE REVIEW
Reviewed 30 March 2017 via mobile

I booked this stay on a Priceline or Hotwire and got it for $69 plus tax. What a value! The rooms were recently refurbished and everything was clean and new and comfortable. Beds were firm, but I slept like a log, so I think they must've been comfortable. Breakfast was one of the better buffets for this type of hotel...

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Helpful?
1Thank Angie M
About Hotel's Favourite Review
BWGalleria, Manager at Best Western Galleria Inn & Suites, responded to this review

Dear AngieM--Thank you for your review and we are glad you were able to sleep like a log:) I am also glad to hear that you enjoyed our newly renovated guest rooms and upgraded Breakfast Bar. We look forward to your next visit so we can show off our new public areas. Sincerely, Leslie Rockholt General Manager

Lebanon, Tennessee
Reviewed 5 days ago NEWvia mobile

We had the room with 2 queen beds and a twin. Such a neat setup! I wish they had an option of a king and twin, bc that would be ideal for us. But I loved this setup. The beds were comfortable and everyone was super nice. This will probably be our go to hotel in the area, when we...

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Helpful?
Thank Jacquelyne S
BWGalleria, Manager at Best Western Galleria Inn & Suites, responded to this review

Dear Jacquelyne S--Thank you for reviewing your recent stay with us. I am glad that you enjoyed our new family room which includes an additional Twin bed, and yes, we have the same with a King and Twin also! We look forward to your next visit. Sincerely, Leslie Rockholt General Manager

Nashville, Tennessee
Reviewed 1 week ago NEW

Great stay nice people good food spacious room comfortable beds stay here a lot on business. Keep coming back . I recommend staying here if you want a nice place to stay while you are in Memphis or close to it.

Review collected in partnership with Best Western
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Helpful?
Thank hippieatheart969
BWGalleria, Manager at Best Western Galleria Inn & Suites, responded to this review

Dear hippieatheart969--Thank you for your sweet words. We are honored that you use as as your home away from home while traveling on business. Looking forward to your next visit to Memphis. Sincerely, Leslie Rockholt General Manager

Texas
Reviewed 2 weeks ago

Kay checked us into our room. She was super friendly, nice, and extremely informative. Based solely on our interaction with Kay we have decided to try other Best Western hotels. The rooms were clean; the lobby was clean; the exterior was patrolled by security as well.

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Helpful?
Thank dbking120
BWGalleria, Manager at Best Western Galleria Inn & Suites, responded to this review

Dear dbking120--Thank you for your kind words. I am glad you enjoyed your stay and our staff was able to take good care of you. We truly hope to see you soon on your next visit through Memphis:) Sincerely, Leslie Rockholt General Manager

Memphis, Tennessee
Reviewed 2 weeks ago

The bed was very comfortable, the room was spacious, hot water for shower. The television was large. Even had a remote for the air conditioner. I like the new key system, makes it easy when you have your hands full.

Review collected in partnership with Best Western
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Helpful?
Thank T4464BOmichaelm
BWGalleria, Manager at Best Western Galleria Inn & Suites, responded to this review

Dear T446BOmichaelm--Thank you for your kind words, it definitely put a lot of smiles on our Team members faces. I am glad everything was to your satisfaction and look forward to your return visit so you can see our new public area renovations completed! Sincerely, Leslie Rockholt General Manager

Texas
Reviewed 2 weeks ago

Just passing through. Easy on/off from I-40. Hotel was very nice and room seemed freshly remodeled and modernized, but the a/c was up on the wall with button, no wall thermostat. Room was a little small, especially the sink area, but quite fine for one night passing through. One thing seemed odd (modern?) but was no problem. We had a...

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Helpful?
Thank wantabecowboy
BWGalleria, Manager at Best Western Galleria Inn & Suites, responded to this review

Dear wantabecowboy--Thank you for reviewing your recent stay with us. I am glad you were able to take advantage of our easy I-40 access. I understand you were reserved in a studio King but for next time I will reccomend either our 2-Bedroom Living Room Suites or our King Mini Suite for extra space. We look forward to your next...

Reviewed 3 weeks ago via mobile

My room smelled awful, when I told KAY at the front desk and she showed up with a spray bottle and acted like it didn't smell I was hoping she would give me another room but there was no offer of that, and it still smells this morning. Then last night I got up to use the restroom at midnight...

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Helpful?
1Thank Stefanie E
BWGalleria, Manager at Best Western Galleria Inn & Suites, responded to this review

Dear Stefanie E--I am sorry to hear that we were not able to meet/exceed your expectations during your recent stay us. Please note that we take each and every guest comment/review extremely seriously and use for further Team training purposes. Please note that despite our maintenance and housekeeping staff's evaluation of the room, we still submitted your review to Orkin...

Chicago, Illinois
Reviewed 4 weeks ago via mobile

Overall, the hotel was nice. They are in the middle of remodeling but you don't feel as if you are in the way of the workers. They parking lot entrance could use a "makeover" as well (had to play dodge with pot holes). My room in particular, the bed was NOT comfortable but we made it work. The room did...

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Helpful?
Thank mrsgummers
BWGalleria, Manager at Best Western Galleria Inn & Suites, responded to this review

Dear mrsgummers--Thank you for your review. Please note that we take each and every guest feedback extremely seriously and use for team training purposes. I am glad you were able to enjoy your stay with us. Once all of the hotel renovations have been completed, I am sure you will further enjoy many of the new amenities we have in...

Atlanta, Georgia
Reviewed 4 weeks ago

This hotel is a good value if you are looking for a family friendly hotel in the Bartlett area. The staff are very helpful and friendly. There is some renovation going on around the main entry and in the lobby area, but it's not intrusive. The room was clean and well maintained, but the AC unit needs to be upgraded....

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Helpful?
Thank ltcjdc
BWGalleria, Manager at Best Western Galleria Inn & Suites, responded to this review

Dear ltcjdc--Thank you for reviewing your recent stay with us. I am glad you found the staff helpful and friendly, and mainly that our renovations were not too obtrusive for you. We honestly hope to see you soon once the new public area renovations have been completed so you can see all of the new upgrades we have in store...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at this award-winning, newly renovated, Memphis hotel offering convenient access to Memphis attractions.Best Western Galleria Inn & Suites is the recipient of the Director's Award for cleanliness and hospitality. Stay in a well-appointed guest room and enjoy room amenities such as cable satellite television with HBO® and high-speed Internet access. Guests will also appreciate hotel amenities like our complimentary breakfast bar, an exercise facility and meeting facilities for up to 33 guests. ... more   less 

Additional Information about Best Western Galleria Inn & Suites

Address: 8635 US Highway 64, Memphis, TN 38133-4122 (Formerly Holiday Inn)
Region: United States > Tennessee > Memphis
Price Range: $130 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Galleria Inn & Suites 2.5*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Hotwire, Expedia, Best Western, Orbitz, Priceline, Ctrip TA, Cancelon, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Galleria Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Galleria Hotel Memphis
Best Western Bartlett
Best Western Memphis
Bartlett Best Western
Hotel Style:
#8 Best Value Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Galleria Inn & Suites staff and other travellers.
11 questions
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Questions? Get answers from Best Western Galleria Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on front of hotel have less I40 noise.”
ltcjdc, 1 May 2017 | Read review
“Ask for a room away from the interstate because of the traffic noise.”
pennysuevt1, 27 Apr 2017 | Read review
“Take the US64 Exit off I40 and not the Germantown Pkwy one.”
NorforkFisherman, 17 Apr 2017 | Read review
“Third floor above lobby smelled like smoke”
247wendyb, 27 Feb 2017 | Read review
“Ask for one away from the major street and interstate”
289trishf, 13 Feb 2017 | Read review
5 of 5
Expedia.com
US$92* /night
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Booking.comUS$92
TravelocityUS$92
AMOMAUS$198
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Prices are for 1 room, 2 adults
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