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Staybridge Suites Memphis - Poplar Ave East

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#3 of 136 Hotels in Memphis
Certificate of Excellence
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Staybridge Suites Memphis - Poplar Ave East
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736 Reviews from our TripAdvisor Community

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Showing 727: English reviews
New Lenox, Illinois
Reviewed 4 days ago NEW

The staff here is great and always helpful. They have a system set up to send and receive text messages so that if you require items in advance of your arrival they can take care of them. Only issue is there is limited parking. You can not use the lother in front of the hotel as it belongs to another...

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Helpful?
Thank cil1kre
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Valued Guest, Thank you so much for the nice comments regarding your stay with us. So glad too you're using our internal text system to communicate any needs you may have with the front desk. As to the parking issue, we're negotiating with the property owner to lease his un-used parking lot to give us additional spaces on top...

Atlanta, Georgia
Reviewed 1 week ago

I spent Christmas at the Staybridge Suites in Memphis to visit family. It was wonderful the hotel was so nice and the staff was the best ever. The staff made sure we had a wonderful holiday. The breakfasts were great and the hotel was very homey.

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Thank ann_fant
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Valued Guest; We were certainly happy to have you stay with us during the Christmas holiday season. Knowing how unsettling staying in a hotel while visiting family can be, I'm so pleased to know our staff made you feel right at home. I'll be sharing this with them and letting all our staff know their attention to our guests...

Tuscaloosa, Alabama
Reviewed 1 week ago

I have stayed here a couple of times. The stay is ok. The first time I stayed here, the water from the faucet and shower was brown. I thought perhaps the water city water lines had just been blown out. The second time I stayed, it was several months later, the water from the faucets was still brown. Location is...

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Helpful?
Thank Pam C
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Valued Guest, Thanks for your feedback regarding your recent stay. I must say your comments regarding the water supply is the first I've been aware of and I will be getting with our Maintenance Dept. immediately to determine the cause! I do recall a couple of weeks ago we had some work done on our outside irrigation system which...

Vinton
Reviewed 2 weeks ago

The hospitality that I received during my stay was great. The staff was always pleasent and willing to help when our group needed assistance during our time in Memphis. The staff was always quick to respond.

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Thank doreencf
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Valued Guest; Thank you for those kind words regarding our staff here at the Staybridge. I will certainly pass it along to all of them as it helps a great deal to reinforce our "hospitality culture" toward our guests each and everyday. I do hope you'll come and stay with us again in 2017 as we have some wonderful...

Florida
Reviewed 2 weeks ago

I travel to Memphis for business, but also have family there. I am a Staybridge guest fairly often. I am familiar with the city, places to go and know there are some good hotels in the area, but none like Staybridge. I came on business in December, and as always, was welcomed and made comfortable by the staff. My family...

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Helpful?
Thank MARSFlorida
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Valued Guest; I am so happy to get your feedback regarding your most recent stay with us. Especially glad to see we had a positive impact on your holiday time with your family as well. We do take pride in that we always try to treat our guests like family and go out of our way to make your...

Memphis
Reviewed 2 weeks ago via mobile

I enjoyed my stay at staybridge suites everyone were friendly when you make it to property the hotel very clean you got everything you need take your own food to prepare meals if not everything walking distance from hotel

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Helpful?
Thank christyhM5774HP
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Christy; Thank you so much for your positive remarks about our hotel during your recent stay with us. I'll be certain to share these with all our staff as it certainly helps to reinforce the training we give them with respect to guest service. I also wanted to share with you some exciting plans we have for the hotel in...

Ventura, California
Reviewed 2 weeks ago

I stay here every 6 weeks, so I've come to know the hotel and its staff very well. Rooms are comfortable, showers are excellent, exercise room is good. Most importantly, everyone here is helpful and friendly.

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Helpful?
Thank Rob M
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Rob; We really appreciate your positive comments regarding your recent stay with us. We also appreciate your repeat visits as well. Just to let you know, we will begin our hotel renovation in January, so please come back again and experience the "New & Improved" Staybridge Suites. I know you'll love the brand new Fitness Center, which is only one...

Grafton, NH
Reviewed 2 weeks ago

Enjoyed our trip and stay at Staybridge Suites Memphis. Everyone so helpful, especially Nick! He found and corrected a problem with our reservation before we arrived and also helped when I had a problem with connecting to the wifi.

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Helpful?
Thank 381jeannes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Guest, Your favorable comments are most appreciated and I'll certainly share them with Nick. It's feedback such as yours that helps us to recognize our staff for the first class job that they do and helps reinforce our efforts to consistently deliver first class service to our guests, each and everyday! Like you, all our guests enjoy our free...

Springville, Tennessee
Reviewed 2 weeks ago

Our stay was wonderful. All the staff were great and room was fabulous. Breakfast and social hour was perfect. We definitely will make this our place of choice to stay. Everything was clean and the Christmas decorations were beautiful

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Helpful?
Thank Sibbiewill
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for your nice comments regarding your stay with us last month. Our hotel staff prides itself on delivering first class service in a caring, professional manner to our guests. I'll be certain to pass along your favorable comments to our staff, especially regarding our Christmas decorations which they worked so hard on. Glad you enjoyed them. Please come...

United Kingdom
Reviewed 3 weeks ago

We booked this on the recommendation of a colleague, it was average, not great, but not bad. It seems to have a lot of people staying for a longtime, or at least with enough regularity lots of the staff to know people by name. The lobby was fine, the breakfast had all the usual fare, the staff members were overtly...

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1Thank Visidigi
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Valued Guest; I do apologize that you had some issues during your past stay with us. However, I'm excited to share with you what's being done to address some of your comments. We are beginning the implementation of our Property Improvement Plan throughout the hotel public areas and ALL guest rooms. This will include new carpet, new bedding, replacing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to East Memphis's finest all suite hotel! Our 100% smoke free Staybridge Suites takes pride in our great service and convenient location! Just a short drive from the airport, downtown Memphis, FedEx Forum, Beale Street, Graceland, University of Memphis, Rhodes College, Christian Brothers College and all Memphis attractions. We are conveniently situated off Poplar Avenue and I-240 in the heart of East Memphis business corridor. Our location provides easy access to all major highways including I-240, I-40 and I-55. Within minutes of the hotel you can enjoy a wide variety of restaurants, shopping and entertainment options. Our primary goal is to make you comfortable, and we start with 114 tastefully designed suites and guestrooms. Each suite is complete with a coffee maker, hair dryer, iron/ironing board, two telephones with two lines, pullout sofa sleeper and two televisions with cable. We offer wireless high-speed Internet access in all guestrooms and meeting rooms. Start your day with our complimentary deluxe hot breakfast buffet and relax with our Tuesday-Thursday evening Social and enjoy a complimentary beer or glass of wine. Work off the stress of a busy day in our exercise room, seasonal outdoor swimming pool or hot tub. Your pet is welcome to join you for a nominal non-refundable fee. Business and airport shuttle service are provided free of charge, daily from 7AM-10PM. All this, plus earn points or miles with Priority Club. ... more   less 

Additional Information about Staybridge Suites Memphis - Poplar Ave East

Address: 1070 Ridge Lake Blvd, Memphis, TN 38120 (Formerly Hawthorn Suites)
Region: United States > Tennessee > Memphis
Price Range: $159 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Memphis - Poplar Ave East 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Staybridge Suites Memphis - Poplar Ave East Hotel Memphis
Memphis Staybridge Suites
Hotel Style:
#1 Business Hotel in Memphis
#1 Family Hotel in Memphis
#6 Romantic Hotel in Memphis
#7 Best Value Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Memphis - Poplar Ave East staff and other travellers.
13 questions
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North Kansas City, Missouri
2 months ago
Thurso, United Kingdom
Johnson City, Tennessee
3 months ago

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Questions? Get answers from Staybridge Suites Memphis - Poplar Ave East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interior room overlooking the pool. Nice to see how busy the pool is if you want to take a swim.”
 of 5 bubbles pate21, 2 Oct 2016 | Read review
“Close to University of Memphis”
 of 5 bubbles BamaBert, 19 Sep 2016 | Read review
“Our room was perfect... view of the pool and back parking lot. Room 402”
 of 5 bubbles MexMariMag, 6 Sep 2016 | Read review
“Do not get room with two beds, you will lose the closet space. Bed buts right up to closet.”
 of 5 bubbles 911millief, 7 Aug 2016 | Read review
“Definitely if you want space choose the rooms with two beds and the sofa sleeper.”
 of 5 bubbles geniet1, 4 Aug 2016 | Read review
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