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Staybridge Suites Memphis - Poplar Ave East

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#2 of 136 Hotels in Memphis
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Staybridge Suites Memphis - Poplar Ave East
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751 Reviews from our TripAdvisor Community

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Kerrville, Texas
Reviewed 3 days ago NEWvia mobile

It's being remodeled & so everything is new. Very clean room. Safe location. 2 security officers were circling the lot at night. My husband went out to get something from the car late at night & the security officer was checking on him/ the car from a distance. Staff was friendly. We had an issue with loud neighbors in the...

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Helpful?
Thank bperez129
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Valued Guest; Thank you for your comments regarding your recent stay with us. I'm glad you got to stay in our newly remodeled room and I'll pass that along to our Team. We're moving ahead with finishing our renovation and do hope you will come back to experience "The New Staybridge" that I'm certain you will enjoy even more....

Luganville, Vanuatu
Reviewed 4 days ago NEW

We got a very good weekend deal on a two-room suite with a kitchen and sitting area. The rooms were small but having a sleeper sofa for our daughter in a separate room from the king bed was ideal. Everything was clean. The kitchen was adequate and the bed was good. The man at the check-in desk was very personable...

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Helpful?
Thank SouthSeasAmerican
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Valued Guest; Thank you so much for your positive remarks about our hotel during your recent stay with us. I'll be certain to share these with all our staff as it certainly helps to reinforce the training we give them with respect to guest service. I also wanted to share with you some exciting plans we have for the...

Reviewed 2 weeks ago via mobile

Very nice hotel. Rooms were clean and the staff was very friendly. Our room had a small kitchenette. The location is near several restaurants and not to far from downtown. The complimentary breakfast was was very good. We enjoyed our stay and the next time we visit Memphis we will stay there again.

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Helpful?
Thank Malcolm C
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for your nice comments regarding your recent stay with us. Our hotel staff prides itself on delivering first class service in a caring, professional manner to our guests. I'll be certain to pass along your favorable comments to our staff. Please come back and stay with us again soon! Best Regards, Michael Higginbotham, General Manager

Atlanta
Reviewed 3 weeks ago via mobile

Great service, quiet hotel, location is in a great area that is well lit and close to all stores, shops and restaurants. Breakfast (hot) needs improvement. Eggs were aweful, sasuage was over cooked. Cold breakfast was good, just need fresh cut fruit. The hotel is being remodeled, but you can't hear any construction going on. Parking is not plentiful and...

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Helpful?
Thank RAMAtlanta
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Valued Guest; My apology that you were not completely satisfied with your stay. However, the good news is, as you pointed out, we are undergoing a major renovation to all our guest rooms and public areas which will certainly address those issues you pointed out. We are also upgrading our breakfast service and menu items as well. Please come...

Rock Island, Illinois
Reviewed 3 weeks ago

The staff was wonderful. Very helpful with information about the area. They shuttle you anywhere you want to go within a 10 mile radioed. Curtsy night to us to The Commisary. Excellent BBQ Also offered a great evening get together Monday thru Friday

Review collected in partnership with this hotel
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Helpful?
Thank Dixie R
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Value Guest; Thanks for the nice comments regarding our hotel and staff. I'll be certain to pass them along to all our employees. So glad you got to experience what our area offers as to shopping, restaurants, etc. And yes, "The Commissary" is a fine example of what Memphis BBQ is all about! Come back to see us real...

Overland Park, Kansas
Reviewed 3 weeks ago

We were driving to and from Florida with our dog. This was the first time we had traveled with a pet and I selected pet friendly hotels based on TripAdvisor reviews of the property. When I checked in I advised the clerk that I had a pet. Unlike my experience at the Staybridge in Columbus, GA the previous day, this...

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Helpful?
1Thank dskid
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Valued Guest, Thank you for your survey response regarding your recent stay with us. I do apologize that you were not fully informed of Staybridge's pet policy at the time of your reservation. The only reason I can think of that you were not is that you booked through a third party web site? Please let me know so...

Rochester, Minnesota
Reviewed 3 weeks ago

I stayed here for several weeks. It was very convenient, close to highways and many restaurants. They have many amenities. They also have a daily full complimentary breakfast and nightly evening social hour with free beer on tap. Rooms were spacious and clean. Excellent overall value.

Review collected in partnership with this hotel
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Helpful?
Thank tonyH7876SX
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Valued Guest; Thank you for your gracious comments regarding the service you received during your extended stay with us. Our hotel was designed with guests such as yourself here for extended stay, offering an apartment like feel and amenities which I'm glad to see you enjoyed. Thanks again and please come back to see us soon. Michael Higginbotham General...

North Little Rock, Arkansas
Reviewed 4 weeks ago

We had stayed at this hotel a good 10 tens in the past 3 years. Until recently we loved it. It was close to food and target in case we needed things. Parking can be tricky but that was not a big deal. I reviewed our last stay and was not happy with that stay and really not happy with...

Review collected in partnership with this hotel
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Helpful?
Thank dirtydan831
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Valued Guest; I sincerely apologize for the unfortunate incident during your last stay with us regarding some noisy neighbors. We do have on-site security which is supposed to deal with such incidents and I've contacted our security company to determine why it was not handled immediately. I can assure you we take matters such as these to be very...

Natchez, Mississippi
Reviewed 4 weeks ago

Great hotel will recommend to family and friends. Breakfast and location great. Very clean and no issues with checking in at hotel. Hotel not far from Downtown Memphis and Beale Street area. This will be hotel every visit to Memphis.

Review collected in partnership with this hotel
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Helpful?
Thank msmrb77
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Valued Guest; Thank you so much for your comments regarding your stay with us last week. I will certainly pass them along to our staff. It's positive comments like yours which helps us reinforce our "treat you like family" service philosophy which goes a long way in you having an enjoyable stay with us. Thanks again for being a...

North Chicago, Illinois
Reviewed 11 February 2017

The hotel was in a great location. Easy access to downtown and lots of places to eat around the hotel. Very pet friendly they loved our two dogs!!!! Lots of grass area to walk the dogs they even have treats in the lobby!!!🐶

Review collected in partnership with this hotel
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Helpful?
Thank dlhawksley
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Valued Guest; Thank you so much for your positive comments regarding your stay during the Blues Festival. It was some awesome music! I will certainly pass these along to our service team as it let's us know how we are doing. We're also glad your dogs enjoyed us as well! an treats are on us! Michael Higginbotham General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to East Memphis's finest all suite hotel! Our 100% smoke free Staybridge Suites takes pride in our great service and convenient location! Just a short drive from the airport, downtown Memphis, FedEx Forum, Beale Street, Graceland, University of Memphis, Rhodes College, Christian Brothers College and all Memphis attractions. We are conveniently situated off Poplar Avenue and I-240 in the heart of East Memphis business corridor. Our location provides easy access to all major highways including I-240, I-40 and I-55. Within minutes of the hotel you can enjoy a wide variety of restaurants, shopping and entertainment options. Our primary goal is to make you comfortable, and we start with 114 tastefully designed suites and guestrooms. Each suite is complete with a coffee maker, hair dryer, iron/ironing board, two telephones with two lines, pullout sofa sleeper and two televisions with cable. We offer wireless high-speed Internet access in all guestrooms and meeting rooms. Start your day with our complimentary deluxe hot breakfast buffet and relax with our Tuesday-Thursday evening Social and enjoy a complimentary beer or glass of wine. Work off the stress of a busy day in our exercise room, seasonal outdoor swimming pool or hot tub. Your pet is welcome to join you for a nominal non-refundable fee. Business and airport shuttle service are provided free of charge, daily from 7AM-10PM. All this, plus earn points or miles with Priority Club. ... more   less 

Additional Information about Staybridge Suites Memphis - Poplar Ave East

Address: 1070 Ridge Lake Blvd., Memphis, TN 38120 (Formerly Hawthorn Suites)
Region: United States > Tennessee > Memphis
Price Range: $168 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Memphis - Poplar Ave East 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Staybridge Suites Memphis - Poplar Ave East Hotel Memphis
Memphis Staybridge Suites
Hotel Style:
#1 Business Hotel in Memphis
#1 Family Hotel in Memphis
#6 Romantic Hotel in Memphis
#8 Best Value Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Memphis - Poplar Ave East staff and other travellers.
15 questions
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North Kansas City, Missouri
4 months ago
Johnson City, Tennessee
5 months ago
Thurso, United Kingdom

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Questions? Get answers from Staybridge Suites Memphis - Poplar Ave East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent room. Was more than we excepted”
 of 5 bubbles dixier834, 3 Mar 2017 | Read review
“Interior room overlooking the pool. Nice to see how busy the pool is if you want to take a swim.”
 of 5 bubbles pate21, 2 Oct 2016 | Read review
“Close to University of Memphis”
 of 5 bubbles BamaBert, 19 Sep 2016 | Read review
“Our room was perfect... view of the pool and back parking lot. Room 402”
 of 5 bubbles MexMariMag, 6 Sep 2016 | Read review
“Do not get room with two beds, you will lose the closet space. Bed buts right up to closet.”
 of 5 bubbles 911millief, 7 Aug 2016 | Read review
5 of 5