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Courtyard Memphis East/Bill Morris Parkway

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#32 of 136 Hotels in Memphis
Certificate of Excellence
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1 room 2 adults 0 children
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Courtyard Memphis East\/Bill Morris Parkway
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152 Reviews from our TripAdvisor Community

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Showing 149: English reviews
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United States
Reviewed 15 March 2017

I loved this hotel. Easy to find. This hotel is near many shopping areas. Friendly staff who are very helpful. They have a café/bistro that you can order from in the mornings and evenings. Beds where wonderful. They also had an area that you could print your boarding pass for travel. They have an outdoor pool and a firepit area.

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Helpful?
Thank Patrina G
Management response:

Thank you very much for your positive feedback. We are delighted to know that you enjoyed your stay and we were able to meet your expectations. We value all of our guests’ feedback and look forward to welcoming you back in the near future. Please do not hesitate to contact us directly on that occasion.

Dyersburg, Tennessee
Reviewed 7 March 2017

Right off 385 the hotel is easy to find and conveniently located near Germantown. Room 214 is fabulous. It is a double with a large floor space, sofa, fridge, coffee bar, and very good temperature control. Near elevator, quiet, well appointed. The breakfast available although not free for us, was a fabulous selection, fresh and made to order.

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Helpful?
Thank Ddivas
Management response:

Thank you so much for selecting our hotel! We are delighted that you enjoyed your stay with us at our Courtyard by Marriott Memphis East-Bill Morris Parkway. We appreciate you taking the time to tell others about the great service you received and our excellent hotel accommodations! We look forward to seeing you on your next visit to Memphis!

Surprise, Arizona
Reviewed 24 February 2017

Stayed here 2 nights (Sat and Sun). Front desk and bistro staff was very friendly and helpful. Room size was a little small, but not a big deal. The bed was comfortable. Food at the Bistro was pretty good. I would stay here again.

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Helpful?
Thank Duane B
Management response:

Thank you very much for your positive feedback. We are delighted to know that you enjoyed your stay and we were able to meet your expectations. We value all of our guests’ feedback and look forward to welcoming you back in the near future. Please do not hesitate to contact us directly on that occasion.

Nashville, Tennessee
Reviewed 23 February 2017

Housekeeping is clanging on doors, coming out of their supply room at 7:30a....woke me up. Otherwise, very nicely done property - good rooms, gym, bistro. Ample parking. Located a bit away from restaurants but not too far.. Nicely done. I'll stay again for sure.

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Helpful?
Thank TravelManSouth
Management response:

Thank you for bringing this to our attention. We apologize for the inconvenience you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. See you soon!

Miami, Florida
Reviewed 22 February 2017

Came in for a quick trip and the stay was just awesome!!!They staff is amazing and very friendly. Special thanks to Felecia at the front desk and Teresa in the bistro for going above and beyound for the soccer team. Those girls rock!!!!!

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Helpful?
Thank guestdeclined
Management response:

Thank you very much for your positive feedback. We are delighted to know that you enjoyed your stay and we were able to meet your expectations. We value all of our guests’ feedback and look forward to welcoming you back in the near future. Please do not hesitate to contact us directly on that occasion.

Reviewed 13 February 2017

I travel to the Memphis area regularly for work and stay at the hotel every time. I haven't had a bad stay yet! Everyone is very nice, helpful and friendly. You always feel at home. Rod Brown at the front desk provides excellent customer service and takes care of any special request , no matter how small to ensure you...

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Helpful?
Thank Julia D
Management response:

Thank you very much for your positive feedback. We are delighted to know that you enjoyed your stay and we were able to meet your expectations. We value all of our guests’ feedback and look forward to welcoming you back in the near future. Please do not hesitate to contact us. Have a great day!

Richmond, Virginia
Reviewed 8 February 2017

I travel to the Memphis area quite regularly and stay at the hotel every time. I haven't had a bad stay yet! The team is very professional and all my special request get taken care of, no matter how small. With all my travel this is definitely a top notch hotel that takes care of me and my high maintenance...

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Helpful?
Thank roadhog71
Management response:

We thank you for staying with us and giving great feedback on your stay. We are glad we were able to take care of your needs while here. We look forward to serving you again. Thanks

Owasso, OK
Reviewed 7 February 2017

We recently stayed at this hotel for a soccer tournament. The hotel room was clean and quiet. The hotel was full, but noise was never an issue. Every staff member I came in contact with was friendly and helpful. I also witnessed their interactions with other guests. In all instances the staff went out of their way to make everyone...

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Helpful?
Thank motherof3OK
Management response:

Thank you very much for your positive feedback. We are delighted to know that you enjoyed your stay and we were able to meet your expectations. We value all of our guests’ feedback and look forward to welcoming you back for your next tournament. Kind Regards, Diedra Anderson

Aurora, Colorado
Reviewed 18 January 2017 via mobile

They have roaches! I posted a video on Yelp. If that wasn't bad enough when I went to the front desk one of the guys hanging out from the bistro said we had to have brought them to their hotel. Are you serious with the nonsense? Terrible customer service when there is an issue. Up to the roach issue we...

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Helpful?
1Thank CH1919
Reviewed 17 January 2017

I really enjoyed my stay here this past weekend for my birthday. Roddrick Brown and Tyrell were excellent host and very helpful to me and my friends. I would most definitely be back to stay and we would recommend this hotel to anyone.

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Helpful?
Thank Ashley P
Management response:

Thank you so much for selecting our hotel! We are delighted that you enjoyed your stay with us at our Courtyard by Marriott Memphis East-Bill Morris Parkway. We appreciate you taking the time to tell others about the great service you received and our excellent hotel accommodations! I'm so happy you were able to celebrate your birthday with us. We...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Memphis East/Bill Morris Parkway

Address: 3076 Kirby Pkwy, Memphis, TN 38115-7718
Region: United States > Tennessee > Memphis
Price Range: $161 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Memphis East/Bill Morris Parkway 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Memphis Marriott
Memphis Courtyard
Hotel Style:
#9 Business Hotel in Memphis
#15 Family Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Memphis East/Bill Morris Parkway staff and other travellers.
2 questions
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Nashville, Tennessee

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Questions? Get answers from Courtyard Memphis East/Bill Morris Parkway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 214 very spacious.”
Ddivas, 6 Mar 2017 | Read review
“Higher floor”
guestdeclined, 22 Feb 2017 | Read review
“Ask about the balcony rooms”
roadhog71, 8 Feb 2017 | Read review
“All rooms are good!”
  • The room looks great!
bhavik222, 6 Dec 2016 | Read review
“Recently renovated”
Mikepatel1011, 5 Sep 2016 | Read review
5 of 5