We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Memphis East

Save
Share
Traveller (59)
Room & Suite (32)
Dining (2)
Overview
  • Excellent28%
  • Very good39%
  • Average22%
  • Poor7%
  • Terrible4%
Travellers talk about
“parking lot”(27 reviews)
“busy road”(5 reviews)
“free internet”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$98.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Memphis hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "dedeb6bdf7104759a0921b1c4116ce41", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":105275,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53904573],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":8,"year":2018},"checkout":{"day":27,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":98,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"dedeb6bdf7104759a0921b1c4116ce41","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":98,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":98,"highestMetaPriceDisplay":-1,"hotelName":"Four Points by Sheraton Memphis East","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImRlZGViNmJkZjcxMDQ3NTlhMDkyMWIxYzQxMTZjZTQxIiwiQUlLIjoiOGUzYWI0YThkMTg3NGMyZDllZGJlMmU4NWQ1YjNhNTUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isMetaMarketingLandOnBookingFormEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "26/08/2018", "checkOut": "27/08/2018", "lowestPrice": "US$98", "hasDates": true, "hacComplete": false, "contentIdMappings": {"53904573":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (288)
Filter reviews
279 results
Traveller rating
81
102
61
22
13
Traveller type
Time of year
LanguageEnglish
More languages
81
102
61
22
13
Show reviews that mention
All reviewsparking lotbusy roadfree internetthe check in processcomfortable staybreakfast buffet isfront desk clerkgood nights sleepenjoyed my staythe hotel is cleandowntown memphisbeale streetlobbypoplarfishampooproperties
FilterEnglish
Updating list...
1 - 5 of 279 reviews
Reviewed 4 days ago via mobile

I have been here since July 10 and the hotel has been great in-terms of service and Cleanliness. My favorite part is the pool and for an outdoor pool it is very clean and inviting. The front desk staff are awesome; Ms. Alicia on our...More

Thank Azal A
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 3 days ago

Azal, WOW! Thanks so much for your positive feedback about our property and staff. We are truly excited you enjoyed your stay in Memphis. Please visit us again if you ever travel back this way and hopefully we will be completely renovated by then. As...More

Reviewed 6 days ago via mobile

I have stayed at this property several times usually a smooth and easy stay My last check in was less than welcoming The front desk female person could have cared less I have had invasive medical procedures that were more welcoming The the shower had...More

Thank robcoppock
Response from Robin J, Manager at Four Points by Sheraton Memphis EastResponded 5 days ago

Dear Robcoppock, Thank you very much for your feedback. I am sorry that you had a bad check in experience at our hotel. We always strive to create a welcoming atmosphere for our guests at our hotel, and looks like we failed to reach that...More

Reviewed 1 week ago via mobile

My first impression is that the entrance is dangerous. Sitting between two busy roads. The place is worn out. Lobby is shabby. Colors are dull and boring. People spending the night in the parking lot. Rims and tires stolen off a car in the front...More

Thank Stanley W
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 1 week ago

Thanks for your review. We are starting renovations October 1st to the hotel. We would love for you to re-visit our hotel once the renovations are complete since you didn't have a pleasant stay with us. Again, we appreciate your feedback and I have made...More

Reviewed 4 weeks ago

First class hotel. The beds were the most comfortable I have ever experienced from any hotel. The staff were friendly and the rooms were well kept and clean. The décor could use a little face lift. I would recommend this hotel to anyone.More

Thank Larry D
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 4 weeks ago

Larry, WOW! Thank you so much for taking the time to leave us an awesome rating and review! We are actually going to be renovating our sleeping rooms in the very near future, and we would love to have you stay with us again once...More

Reviewed 11 June 2018 via mobile

Friendly staff but the hotel wasn’t the cleanest but did the trick . Bed was comfortable enough though roadway outside could be a bit noisy at times. If the price fits your budget, it would be fine but probably wouldn’t choose to go here again.More

Thank Brian W
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 11 June 2018

Thanks so much for your review. We are in the process of getting final approval from Marriott for our renovation. The upgrades are coming and we will definitely share all your feedback to our management team about the cleanliness. We were very busy this week...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Wheelchair Access
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Outdoor pool
Details
Price range
US$115 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$115 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Add Photo Photos
Traveller (59)
Room & Suite (32)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
CaptPeanut
20 July 2017|
Answer
Response from Vic B | Reviewed this property |
Yes they have a coin operated guest laundry.
1
Vote
CaptPeanut
18 February 2017|
AnswerShow all 2 answers
Response from SrgnFsh | Reviewed this property |
Whether the breakfast is complimentary depends on what kind of reservation you have. There is a quite nice restaurant literally across the courtyard from the hotel. Besides one of Memphis best restaurants (Erling's, among... More
1
Vote
LoriK555428
26 July 2015|
AnswerShow all 4 answers
Response from Cortney O | Property representative |
Hi LoriK, We are located in East Memphis, which is about as far east in the city as you can go without leaving it. Beale St., as well as the National Civil Rights Museum, Tom Lee Park, and the Mississippi River, located in... More
1
Vote
Room Tips
"My room was very quiet but not a good view. Excellent a/c system!"
Read review
"The fridge was louder than the a/c!"
Read review
"Avoid rooms near the elevator and ice machine to reduce noise"
Read review
"Suggest you stay elsewhere"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing