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All reviews parking lot busy road free internet the check in process comfortable stay breakfast buffet is front desk clerk good nights sleep the hotel is clean downtown memphis beale street lobby fi shampoo properties target germantown
The service I received from the whole staff was awesome! Sharod and Melanye went above and beyond to make sure I had everything I needed.
The food was very good, rooms were clean and neat.
I will certainly be back.
We left booking accommodation in Memphis a little late in the race. Airbnb was sold out and hotel options (especially downtown) were limited because of the Beale Street Music Festival and other events in Memphis on the weekend during our visit.
We chose Four Points...More
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 9 May 2018
Wow! Thank you for your awesome review! We love hearing from our awesome guests that enjoyed their stay. I'm so glad to see our team went above and beyond to make your stay a little bit more special. We love making our guests feel...More
I saw another reviewer say that he was wary of the location being between two busy streets and people camping in the parking lot, but that should not deter you.
Located near clean shopping an a few great restaurants, it’s safe to say this is...More
Thank Brad W
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 8 October 2018
Wow! Thanks Brad! We love that your feedback was so nice. Thanks for taking the time to do a review and you must visit us again after our renovation. We hope to see you soon and thanks again!
Director of Sales
The staff at this facility is above and beyond. The service makes it a 10. The hotel is clean and ok....but the service makes it great. I would reccomend anyone stay here you will be happy. Thanks to the staff... service is appreciated
Thank Kim S
Response from Quest788249, General Manager at Four Points by Sheraton Memphis EastResponded 6 October 2018
Hi Kim! Thank you so much for you positive feedback. Our staff strives to provide outstanding customer service and we are so glad you enjoyed your stay. We hope to see you again on your next trip to Memphis! Have a great Fall, Linda Speer
I have been here since July 10 and the hotel has been great in-terms of service and Cleanliness. My favorite part is the pool and for an outdoor pool it is very clean and inviting.
The front desk staff are awesome; Ms. Alicia on our...More
Thank Azal A
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 14 August 2018
WOW! Thanks so much for your positive feedback about our property and staff. We are truly excited you enjoyed your stay in Memphis. Please visit us again if you ever travel back this way and hopefully we will be completely renovated by then. As...More
Four Points by Sheraton Memphis East hotel is near the business corridor, Beale Street, and Graceland. This Memphis hotel offers a complimentary airport shuttle and free wifi with guest's hotel room. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Whether the breakfast is complimentary depends on what kind of reservation you have. There is a quite nice restaurant literally across the courtyard from the hotel. Besides one of Memphis best restaurants (Erling's, among... More
Whether the breakfast is complimentary depends on what kind of reservation you have. There is a quite nice restaurant literally across the courtyard from the hotel. Besides one of Memphis best restaurants (Erling's, among the top 100 in the US) is located within 1-2 miles from the hotel. The hotel is not 5 star, but neither is the price, so in my opinion, it is well worth staying there.
Response from Cortney O | Property representative |
We are located in East Memphis, which is about as far east in the city as you can go without leaving it. Beale St., as well as the National Civil Rights Museum, Tom Lee Park, and the Mississippi River, located in... More
We are located in East Memphis, which is about as far east in the city as you can go without leaving it. Beale St., as well as the National Civil Rights Museum, Tom Lee Park, and the Mississippi River, located in downtown, which is the western-most edge of the city. It takes about 25 minutes by car to get from one to the other. Our appointment based shuttle service can get you to the establishments in the immediate vicinity of the hotel. Because our shuttle also services airport appointments, it may not be available on demand. A cab ride to downtown typically runs $35-$40. When guests' stays are planned for more than one day and will include trips to various areas of the city, we do recommend checking whether the cost of renting a car fits within their travel budget.
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"My room was very quiet but not a good view. Excellent a/c system!"