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I can attest that Sharod truly embodies the values of the Starwood company. He reinforced my loyalty to Starwood by helping me sort out a mistake that I had made on my reservation, and ensured that I had a roof over my head even though...More
Thank Pam L
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded yesterday
Wow! Thank you so much for all of your kind words and fantastic rating! We love Sharod, and we are so happy he was able to accommodate you when you were having issues. I'm glad to see you found our location to be...More
I have stayed at Starwood properties over 600 nights----and dealt with thousands of hotel personnel. I must say that Sharod was the finest example of Starwood hospitality when he greets customers at check in and check out. His congenial personality and willingness to go the...More
1 Thank memphisbrad
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 30 June 2017
Thank you SO MUCH for your awesome review and feedback. We are so glad to see that you had a wonderful stay, and that Sharod went above and beyond the call for you. He goes above and beyond for all of our guests, and...More
The hotel is clean and in a good location. We had a random issue with the AC making weird noises and keeping us up but I doubt all the rooms have this problem. The WIFI was horrible and we opted to just use our personal...More
Thank Doug L
Response from Robin J, Front Office Manager at Four Points by Sheraton Memphis EastResponded 2 weeks ago
Thank you very much for your feedback. We had just upgraded our WiFi, so it is a bit surprising to hear that it is not working so well. We will promptly contact our guest internet provider so they can fix any issues with...More
From the moment we checked in, Sharod, at the front desk, was wonderful! So helpful, so kind, and so patient. He had an excellent answer for every question we asked. Hotel is awesome as well! Would definitely recommend!More
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 3 weeks ago
Thank you SO much for the awesome review and rating. We love Sharod, too! He is a highly valued part of our team, and we will definitely let him know of your kind words. We are so glad that you enjoyed your stay...More
The deposit point is true - they ask for a $50 deposit up front for "incidentals". Every hotel we queried in Memphis exercises this practice (which is a bit antiquated). We got our $50 deposit back into our account in less than 48 hours (which...More
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 4 weeks ago
Dear Valued Guest,
Thanks so much for your positive feedback about our hotel. We really appreciate it. Yes there isn't much we can do about the entrance and exit of the hotel. I really wish we could have some solution to that but as long...More
US$101 - US$216 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Also Known As
4 Points By Sheraton Memphis East ,
Four Points By Sheraton Memphis East Hotel Memphis ,
Whether the breakfast is complimentary depends on what kind of reservation you have. There is a quite nice restaurant literally across the courtyard from the hotel. Besides one of Memphis best restaurants (Erling's, among... More
Whether the breakfast is complimentary depends on what kind of reservation you have. There is a quite nice restaurant literally across the courtyard from the hotel. Besides one of Memphis best restaurants (Erling's, among the top 100 in the US) is located within 1-2 miles from the hotel. The hotel is not 5 star, but neither is the price, so in my opinion, it is well worth staying there.
Response from Cortney O | Property representative |
We are located in East Memphis, which is about as far east in the city as you can go without leaving it. Beale St., as well as the National Civil Rights Museum, Tom Lee Park, and the Mississippi River, located in... More
We are located in East Memphis, which is about as far east in the city as you can go without leaving it. Beale St., as well as the National Civil Rights Museum, Tom Lee Park, and the Mississippi River, located in downtown, which is the western-most edge of the city. It takes about 25 minutes by car to get from one to the other. Our appointment based shuttle service can get you to the establishments in the immediate vicinity of the hotel. Because our shuttle also services airport appointments, it may not be available on demand. A cab ride to downtown typically runs $35-$40. When guests' stays are planned for more than one day and will include trips to various areas of the city, we do recommend checking whether the cost of renting a car fits within their travel budget.
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"Avoid rooms near the elevator and ice machine to reduce noise"