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    Four Points by Sheraton Memphis East

    5877 Poplar Ave, Memphis, TN 38119-3949
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    03/09/2017 04/09/2017
    US$110
    US$84
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    US$110
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    Traveller (55)
    Room & Suite (22)
    Dining (1)
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    717 reviews
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    Overview
    • Excellent26%
    • Very good40%
    • Average22%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “parking lot” (26 reviews)
    “nice gym” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Four Points by Sheraton Memphis East
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Staybridge Suites Memphis - Poplar Ave East
    776 reviews
    #10 of 138 hotels in Memphis
     
    Hampton Inn & Suites Memphis-Shady Grove Road
    709 reviews
    #5 of 138 hotels in Memphis
     
    Hyatt Place Memphis Primacy Parkway
    749 reviews
    #14 of 138 hotels in Memphis
     
    Hampton Inn Memphis-Poplar
    717 reviews
    #20 of 138 hotels in Memphis
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (263)
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    1 - 5 of 257 reviews

    Reviewed 4 days ago via mobile

    I can attest that Sharod truly embodies the values of the Starwood company. He reinforced my loyalty to Starwood by helping me sort out a mistake that I had made on my reservation, and ensured that I had a roof over my head even though...More

    Thank Pam L
    Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded yesterday

    Dear Pam, Wow! Thank you so much for all of your kind words and fantastic rating! We love Sharod, and we are so happy he was able to accommodate you when you were having issues. I'm glad to see you found our location to be...More

    Hotel's Favourite
    Reviewed 28 June 2017

    I have stayed at Starwood properties over 600 nights----and dealt with thousands of hotel personnel. I must say that Sharod was the finest example of Starwood hospitality when he greets customers at check in and check out. His congenial personality and willingness to go the...More

    1  Thank memphisbrad
    Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 30 June 2017

    Brad, Thank you SO MUCH for your awesome review and feedback. We are so glad to see that you had a wonderful stay, and that Sharod went above and beyond the call for you. He goes above and beyond for all of our guests, and...More

    Reviewed 2 weeks ago via mobile

    The hotel is clean and in a good location. We had a random issue with the AC making weird noises and keeping us up but I doubt all the rooms have this problem. The WIFI was horrible and we opted to just use our personal...More

    Thank Doug L
    Response from Robin J, Front Office Manager at Four Points by Sheraton Memphis EastResponded 2 weeks ago

    Dear Doug, Thank you very much for your feedback. We had just upgraded our WiFi, so it is a bit surprising to hear that it is not working so well. We will promptly contact our guest internet provider so they can fix any issues with...More

    Reviewed 3 weeks ago via mobile

    From the moment we checked in, Sharod, at the front desk, was wonderful! So helpful, so kind, and so patient. He had an excellent answer for every question we asked. Hotel is awesome as well! Would definitely recommend!More

    Thank 78E78
    Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 3 weeks ago

    Valued Guest, Thank you SO much for the awesome review and rating. We love Sharod, too! He is a highly valued part of our team, and we will definitely let him know of your kind words. We are so glad that you enjoyed your stay...More

    Reviewed 16 July 2017

    The deposit point is true - they ask for a $50 deposit up front for "incidentals". Every hotel we queried in Memphis exercises this practice (which is a bit antiquated). We got our $50 deposit back into our account in less than 48 hours (which...More

    Thank SamanthasofBandera
    Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 4 weeks ago

    Dear Valued Guest, Thanks so much for your positive feedback about our hotel. We really appreciate it. Yes there isn't much we can do about the entrance and exit of the hotel. I really wish we could have some solution to that but as long...More

    Staybridge Suites Memphis - Poplar Ave East
    776 reviews
    #10 of 138 hotels in Memphis
     
    Hampton Inn & Suites Memphis-Shady Grove Road
    709 reviews
    #5 of 138 hotels in Memphis
     
    Hyatt Place Memphis Primacy Parkway
    749 reviews
    #14 of 138 hotels in Memphis
     
    Hampton Inn Memphis-Poplar
    717 reviews
    #20 of 138 hotels in Memphis
     
    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Parking
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Breakfast Available
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$101 - US$216 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 123
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Orbitz, Hotels.com, Cancelon, Travelocity, TripOnline SA, Cheap Tickets, Hotwire and HotelQuickly so you can book your Four Points by Sheraton Memphis East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Memphis
    • Also Known As
    • 4 Points By Sheraton Memphis East ,
    • Four Points By Sheraton Memphis East Hotel Memphis ,
    • Park Place Memphis ,
    • Memphis Park Place Hotel
    Add Photo Photos
    Traveller (55)
    Room & Suite (22)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (29)
    Business Centre & Event Rooms (11)
    Bathroom (10)
    Nearby
    Staybridge Suites Memphis - Poplar Ave East
    776 reviews
    .40 km away
     
    Hampton Inn & Suites Memphis-Shady Grove Road
    709 reviews
    .77 km away
     
    Hampton Inn Memphis-Poplar
    717 reviews
    1.80 km away
     
    Hyatt Place Memphis Primacy Parkway
    749 reviews
    .63 km away
     
    Nearby Restaurants
    Seasons 52
    234 reviews
    .63 km away
    PYRO'S Fire Fresh Pizza
    109 reviews
    .73 km away
    Capital Grille
    150 reviews
    .43 km away
    Ruth's Chris Steak House
    159 reviews
    .68 km away
    Nearby Attractions
    Germantown Performing Arts Center
    26 reviews
    5.66 km away
    Tennessee Shakespeare Company
    5 reviews
    5.28 km away
    Shelby Farms Park
    383 reviews
    5.06 km away
    Memphis Botanic Garden
    307 reviews
    4.84 km away
    Ask a question
    Questions & Answers
    CaptPeanut
    20 July 2017|
    Answer
    Response from Vic B | Reviewed this property |
    Yes they have a coin operated guest laundry.
    1
    Vote
    CaptPeanut
    18 February 2017|
    AnswerShow all 2 answers
    Response from SrgnFsh | Reviewed this property |
    Whether the breakfast is complimentary depends on what kind of reservation you have. There is a quite nice restaurant literally across the courtyard from the hotel. Besides one of Memphis best restaurants (Erling's, among... More
    1
    Vote
    LoriK555428
    26 July 2015|
    AnswerShow all 4 answers
    Response from Cortney O | Property representative |
    Hi LoriK, We are located in East Memphis, which is about as far east in the city as you can go without leaving it. Beale St., as well as the National Civil Rights Museum, Tom Lee Park, and the Mississippi River, located in... More
    1
    Vote
    Room Tips
    "Avoid rooms near the elevator and ice machine to reduce noise"
    Read review
    "Suggest you stay elsewhere"
    Read review
    "Starbucks is around the corner, plus a really neat pastry shop next door."
    Read review
    "Quite and has an Awesome Gym!!!!!"
    Read review
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