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Four Points by Sheraton Memphis East

5877 Poplar Ave, Memphis, TN 38119-3949
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Overview
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5877 Poplar Ave, Memphis, TN 38119-3949 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Additional information
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Offers from Four Points by Sheraton Memphis East
Special Offer:Book Early & Save in TX!
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (293)
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284 results
Traveller rating
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103
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LanguageEnglish
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103
61
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All reviews parking lot busy road memphis east the check in process comfortable stay breakfast buffet is front desk clerk good nights sleep the hotel is clean king bed hotel staff beale street lobby fi target shampoo downtown
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1 - 5 of 284 reviews
Hotel's Favourite
Reviewed 1 week ago

Have stayed here several times to visit family in Memphis who live nearby. Location is very convenient - heart of East Memphis, easy access to Downtown and Germantown and short driver (appx 15 minutes) to airport. Very safe neighborhood. Hotel is starting to look a...More

Date of stay: November 2018
Thank NYCBizTraveler
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 1 week ago

Thanks so much for your OUTSTANDING REVIEW! We appreciate the 5 stars rating and such kind words about our hotel and staff. We hope you will return to visit us again once the renovation is completed. Thanks again for your feedback and we appreciate your...More

Reviewed 3 weeks ago via mobile

Carpets are disgusting, almost black stained down the entire hall. The magnetic keys wouldn’t work. The smell of marijuana was overwhelming. We went to bed smelling it and work up smelling it. If you’re looking for a family place for a vacation, this is NOT...More

Date of stay: November 2018
Thank E4797JEmikes
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 3 weeks ago

I am sorry that your experience was not up to our standards. I have forwarded everything over to our GM and Front Desk Manager. Again, thanks for bringing this to our attention and we will make sure to give you a full refund or complimentary...More

Reviewed 4 weeks ago via mobile

The service I received from the whole staff was awesome! Sharod and Melanye went above and beyond to make sure I had everything I needed. The food was very good, rooms were clean and neat. I will certainly be back. MarloMore

Date of stay: November 2018
Thank marloprioleau
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 4 weeks ago

Mario, Thanks so much for your wonderful review. We really appreciate you taking the time to give us such positive feedback. Thanks also for your kind words about our staff. It all starts with them. Again, have a wonderful weekend and we appreciate your business....More

Reviewed 7 October 2018 via mobile

I saw another reviewer say that he was wary of the location being between two busy streets and people camping in the parking lot, but that should not deter you. Located near clean shopping an a few great restaurants, it’s safe to say this is...More

Date of stay: August 2018
Thank nomade_du_monde
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 8 October 2018

Wow! Thanks Brad! We love that your feedback was so nice. Thanks for taking the time to do a review and you must visit us again after our renovation. We hope to see you soon and thanks again! Safe travels! Robin Jordan Director of Sales

Reviewed 5 October 2018 via mobile

The staff at this facility is above and beyond. The service makes it a 10. The hotel is clean and ok....but the service makes it great. I would reccomend anyone stay here you will be happy. Thanks to the staff... service is appreciated

Date of stay: October 2018
Thank Kim S
Response from Quest788249, General Manager at Four Points by Sheraton Memphis EastResponded 6 October 2018

Hi Kim! Thank you so much for you positive feedback. Our staff strives to provide outstanding customer service and we are so glad you enjoyed your stay. We hope to see you again on your next trip to Memphis! Have a great Fall, Linda Speer

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About
Description
Four Points by Sheraton Memphis East hotel is near the business corridor, Beale Street, and Graceland. This Memphis hotel offers a complimentary airport shuttle and free wifi with guest's hotel room. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Golf Course
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Bar/Lounge
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Number of rooms
123
Price range
US$100 - US$180 (Based on Average Rates for a Standard Room)
Formerly known as
Park Place Hotel Memphis
Also Known As
Four Points By Sheraton Memphis East Hotel Memphis
,
4 Points By Sheraton Memphis East
,
Park Place Memphis
,
Memphis Park Place Hotel
Location
United States > Tennessee > Memphis
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Number of rooms
123
Price range
US$100 - US$180 (Based on Average Rates for a Standard Room)
Formerly known as
Park Place Hotel Memphis
Also Known As
Four Points By Sheraton Memphis East Hotel Memphis
,
4 Points By Sheraton Memphis East
,
Park Place Memphis
,
Memphis Park Place Hotel
Location
United States > Tennessee > Memphis
Photos
Traveller (61)
Room & Suite (35)
Dining (2)
Business Centre & Event Rooms (11)
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Questions & Answers
Ask a question
CaptPeanut
20 July 2017|
Answer
Response from Vic B | Reviewed this property |
Yes they have a coin operated guest laundry.
1
Vote
CaptPeanut
18 February 2017|
AnswerShow all 2 answers
Response from SrgnFsh | Reviewed this property |
Whether the breakfast is complimentary depends on what kind of reservation you have. There is a quite nice restaurant literally across the courtyard from the hotel. Besides one of Memphis best restaurants (Erling's, among... More
1
Vote
LoriK555428
26 July 2015|
AnswerShow all 4 answers
Response from Cortney O | Property representative |
Hi LoriK, We are located in East Memphis, which is about as far east in the city as you can go without leaving it. Beale St., as well as the National Civil Rights Museum, Tom Lee Park, and the Mississippi River, located in... More
1
Vote
Room Tips
"Ask for a room facing north towards the Ridgeway complex - better views, no view of shopping center or..."
NYCBizTraveler
2 weeks ago
Read review
"My room was very quiet but not a good view. Excellent a/c system!"
conniem942
27 Sep 2017
Read review
"The fridge was louder than the a/c!"
_cre8notes
5 Sep 2017
Read review
"Avoid rooms near the elevator and ice machine to reduce noise"
598VicB
1 Jun 2017
Read review
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