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Embassy Suites by Hilton Memphis

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Traveller (128)
Room & Suite (47)
Dining (6)
Overview
  • Excellent38%
  • Very good25%
  • Average16%
  • Poor12%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Memphis
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Memphis
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,023)
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1,012 results
Traveller rating
368
251
166
126
101
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368
251
166
126
101
Show reviews that mention
All reviewsmade to order breakfastevening receptionshady grovebreakfast staffindoor poolbusiness centerenjoyed my stayfront desk staffbusiness tripcomplimentary breakfastthe breakfast areanice staymemphis areabeale streetfreddielobbysinks
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1 - 5 of 1,012 reviews
Reviewed 4 days ago

There was a time that I liked Embassy Suites. Then last June in Charlotte I stayed for almost a week in a Premium room and had the same experience as I just had in Memphis. I will not make the same mistake again because I...More

Thank cwa92464
Response from Ali A, General Manager at Embassy Suites by Hilton MemphisResponded today

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us...More

Hotel's Favourite
Reviewed 13 January 2018 via mobile

My family and I decided to visit Memphis during Fall Break. We chose to stay at the Embassy Suites Memphis after reading several reviews and researching the area. I am happy to report that our stay was everything we expected and more. The check-in process...More

4  Thank Andrew W
Response from Ali A, General Manager at Embassy Suites by Hilton MemphisResponded 16 January 2018

Thank you for taking the time to share your experience about your recent stay at Embassy Suites by Hilton in Memphis. We appreciate your comments and we are you happy to hear that you have enjoyed your stay with us and had a satisfactory stay....More

Reviewed 1 week ago

This facility is perfect for getting downtown or heading out east to Germantown/Collierville. Can be noisy on weekend, but overall a good, clean facility with a good staff. Breakfast staff was exceptionally friendly and helpful. Definitely recommend.More

Review collected in partnership with Embassy Suites Hotels
Thank Lane S
Response from Ali A, General Manager at Embassy Suites by Hilton MemphisResponded 1 week ago

Thank you for your feedback in regards to your recent stay at the Embassy Suites by Hilton Memphis. We are happy to hear that you enjoyed your stay with us. I’ll make sure to share your comments with our team members. Thank you again for...More

Reviewed 1 week ago

Here for business, during MLK commemorative week. 15 miles from city center, but great location for shopping and dining. Hotel front staff and breakfast staff were kind, considerate and professional. If you are fine with being away from downtown, it is a great location and...More

Review collected in partnership with Embassy Suites Hotels
Thank carolynwF4226GL
Response from Ali A, General Manager at Embassy Suites by Hilton MemphisResponded 1 week ago

Thank you for your feedback in regards to your recent stay at the Embassy Suites by Hilton Memphis. We are happy to hear that you enjoyed your stay with us. I’ll make sure to share your comments with our team members. Thank you again for...More

Reviewed 1 week ago via mobile

This is a nice Embassy suites. A little dated when it comes to the bathrooms and about 20 mins from downtown. They are located near lots of restaurants which makes this a plus. The business center is an open area. So if you want privacy...More

Thank dc02109
Response from Ali A, General Manager at Embassy Suites by Hilton MemphisResponded 1 week ago

Thank you for taking a moment to share your experience. I am sorry you found our bathrooms a little dated. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$187 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$187 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (128)
Room & Suite (47)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Steph L
25 June 2017|
AnswerShow all 3 answers
Response from Jeff G | Reviewed this property |
Yes, elevator is glass. When I was staying there, only one of the two elevators worked. Other was broken down, so there usually was a wait.
1
Vote
Steph L
25 June 2017|
AnswerShow all 9 answers
Response from Jim D | Reviewed this property |
Hotel in very safe area with Graceland about 30 minutes away
1
Vote
Eliza J
13 March 2017|
AnswerShow all 2 answers
Response from Mark D | Reviewed this property |
I agree. Talk to management.
0
Votes
Room Tips
"So don't get the Premier room"
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"The top floor is the best for quiet"
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"All rooms are good"
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"book early"
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