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Embassy Suites by Hilton Memphis

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855 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Memphis
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Showing 846: English reviews
Memphis
Reviewed 24 August 2016

This started out as a couples getaway but turned into a family outing. The service was great, delicious food. The bed sloped somewhat downward at head which made it slightly uncomfortable but a good time was had by all.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 501elsied
United States
Reviewed 23 August 2016

Wonderful hotel. Staff was over and beyond friendly. Felt like home. Excellent breakfast in the morning and the accommodations were clean and comfortable. I travel alone and I felt safe and looked after.

Review collected in partnership with Embassy Suites Hotels
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Thank Julie V
Franklinville, North Carolina, United States
Reviewed 23 August 2016 via mobile

We will always stay here when in Mephis TN location was great..price was fine,and it was safe!!! Had the best hot breakfast out of all the places we had stayed at!! Wonderful staff even was able to get a night cap at the bar as she was cleaning up so sweet!! Can't wait for 2016 trip!!!

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Thank Catrice L
Memphis-Germantown, United States
Reviewed 22 August 2016

Accommodations were ideal, quiet, soothingly restful, in a location that felt safe and convenient to restaurants and shopping. Restaurant serves fabulous food. Staff were extremely helpful in accommodating check-out times and assisting with directions.

Review collected in partnership with Embassy Suites Hotels
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Thank Peggy M
Princeton, New Jersey
Reviewed 22 August 2016

I always stay here during my trips to Memphis. The breakfast is very good and the hotel bar makes great mixed drinks. I mainly see business travelers during the week, but have seen lots of family's check in for weekends. The suites are really attractive for families, I'm sure. I heard the neighbors through the wall only once; generally, you...

Review collected in partnership with Embassy Suites Hotels
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Thank Jessica K
Charlotte, North Carolina
Reviewed 21 August 2016 via mobile

We just checked into an empty hotel. The lobby is very nice and appears clean. Unfortunately, we were given a room on 2nd that overlooked the ac units and hums could be heard through window. We have Hilton status so, hopefully, the room they moved us to will work out.

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Thank petersacademy
Colleen-AGM, Manager at Embassy Suites by Hilton Memphis, responded to this review

Thank you for taking the time to complete a social media review. Your comments, good or bad, are a great way for us to gage how well we are performing our job. Ultimately, it is our guests who serve as the best quality auditor for our hotel, and I want you to know that your concerns are our concerns! I’m...

Reviewed 21 August 2016 via mobile

This is your standard Embassy. The lobby noise carries, fun and vibrant. A great option for families and groups of friends to reconnect. The room is a little worn but super cute, I get the idea they must have tons of traffic. Impeccably clean! First stop is always the happy hour!! Freddie the Bartender and Roland the host were so...

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Thank Carrie B
Karnes City
Reviewed 15 August 2016

Staff was very helpful and the guest we meet very friendly. Would definitely stay again if in this area again. Manager reception was awesome as well as the breakfast. Pool and hot tub where ok. Really enjoyed our stay.

Review collected in partnership with Embassy Suites Hotels
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Thank Laurie L
Tennessee
Reviewed 14 August 2016 via mobile

Do Not use this hotel during the hot months. Several guest complaining about AC not cooling. Front dest replied, they are trying to cut back on cost. (170.00 a night) Room spacious and clean. Breakfast was nice. Transportation van was a nice plus. Regardless, I would not recommend this hotel during the hot months.

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Thank WBrisco
Reviewed 13 August 2016

Clean, quiet, excellent room. Staff was attentive. I always stay at Embassy Suites. 2 rooms, free breakfast and evening reception equals excellent value. Hotel was located in an upscale area close to interstate.

Review collected in partnership with Embassy Suites Hotels
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Thank Bob U

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service

Additional Information about Embassy Suites by Hilton Memphis

Address: 1022 S Shady Grove Rd, Memphis, TN 38120
Region: United States > Tennessee > Memphis
Price Range: $272 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Memphis 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Embassy Suites Memphis Hotel Memphis
Memphis Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Memphis staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Memphis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a nice walk in shower in the handicapped accessible room.”
Itzie4you, 16 Jan 2017 | Read review
“All rooms have atrium overlooks. There isn't much scenery looking outside.”
R2500QQmarkd, 11 Jan 2017 | Read review
“535 nice view to the lobby”
763anak, 27 Sep 2016 | Read review
“Go elsewhere.”
  • Moldy Airconditioner
  • Clogged filter that was 7 months old.
  • Dusty vent
josephLem, 25 Aug 2016 | Read review
“Definitely choose a high level 'corner room'. This is an atrium hotel..”
jennifercX3200GB, 11 Aug 2016 | Read review
5 of 5