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This hotel is in a great location a few blocks from Beale Street and opposite The Peabody. There is valet parking only at $24 per night, which is expensive but very convenient. The car park is to the side of the hotel. Russwood Park Sports...More
Insensitive staff when you are wanting something not on menu when you are not feeling well.
She did not listen so I just ended up having a drink as she would listen to an alternative ask.
Made guest experience poor
Your loss Holiday InnMore
Response from IHGService, Guest Relations Manager at Holiday Inn Select Memphis - Downtown (Beale Street)Responded 12 May 2017
Hello from IHG! I read your review about the Holiday Inn Memphis-Downtown (Beale Street), TN and was sorry to see you were disappointed with the service during breakfast.
I value your comments as a guest and I sent you a private message to gather...More
I attempted to get assistance from hotel staff prior to my stay for an invoice, and never received a response. I sent an email to TWO managers, one phone call, and filed a complaint with IHG Customer Care. Doesn't matter. Never got a response. None...More
Response from IHGService, Guest Relations Manager at Holiday Inn Select Memphis - Downtown (Beale Street)Responded 16 May 2017
Thank you for opting to stay with the Holiday Inn Memphis-Downtown (Beale Street), TN and I appreciate your thoughts.
It is good to know that you found the valet service to your liking despite the inconveniences you were met with. I'm sorry to...More
This is a much cheaper downtown option to the Peabody, which is directly across the street. The room was very comfortable and quite large. It is in walking distance to Beale St. and the Rendezvous barbecue, and very close to the Civil Rights Museum and...More
I stayed at this particular hotel for a conference in Memphis. The hotel was nice in general, but I do believe the staff can be more friendly and the rooms can be updated. I also had a family of small spiders living in the shower...More
Response from IHGService, Guest Relations Manager at Holiday Inn Select Memphis - Downtown (Beale Street)Responded 5 May 2017
Thank you for staying with us and providing us with your valuable feedback. I am very pleased to know you liked the convenient location of our hotel in the area. I would like to apologize for the experience you had with the room...More
US$119 - US$231 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Holiday Inn Select Memphis - Downtown (Beale Street) Hotel Memphis ,