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Madison Hotel

2,149 reviews
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Traveller (473)
Room & Suite (324)
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Overview
  • Excellent56%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“rooftop bar”(227 reviews)
“junior suite”(47 reviews)
“beale street”(277 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,149)Write a Review
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2,118 results
Traveller rating
1,155
535
241
112
75
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1,155
535
241
112
75
Show reviews that mention
All reviewsrooftop barjunior suitebeale streetmississippi riverfire pitboutique hotelvalet parkingturn down servicelarge bathroombeautiful hotelvalet servicedowntown memphisfew blocksmud islandsouthern hospitalitycivil rights museummain street
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481 - 485 of 2,118 reviews
Reviewed 14 March 2017

We arrived between 5 and 5:30 PM; however, our room was not ready (check-in was 3PM). It was not only our room, but all the guests arriving to check in. Management should have anticipated and handled the situation better by waiving valet fees and offering...More

Review collected in partnership with this hotel
Thank Stephanie C
Reviewed 14 March 2017

Very friendly and helpful staff throughout my stay and very nice room, clean, tidy, spacious and comfortable. However, my room was not serviced on the second day despite being out most of the afternoon and the walls were quite thin from the junior suite to...More

Review collected in partnership with this hotel
Thank Esherlocal
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about the staff, they truly believe in putting the guest first. I will relay your candid comments about your stay, we apologize for your room not being serviced during your stay and will let housekeeping know. We look...More

Reviewed 13 March 2017

Our hotel stay was absolutely wonderful! I've been wanting to go for a while and finally found some time to get away! We booked a king suite and found it to be so nice and spacious, and the view of the river was beautiful. Completely...More

Thank auburnmom72
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about the staff, they truly believe in putting the guest first. I will relay your candid comments about your stay, the roof top is truly amazing We look forward to having you here again.

Reviewed 13 March 2017

After four calls about wi-fi being down and being told the problem was my computer, the chief engineer came to my room to show me the problem was my computer. I had already described the problem: none of our two iPad, two android phones, and...More

Review collected in partnership with this hotel
Thank JH2472
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about the staff, they truly believe in putting the guest first. However, I do apologize about the WiFi issues you experienced during your stay. We will have our tech support follow up on this. We look forward to...More

Reviewed 13 March 2017 via mobile

The hotel was fabulous. Our king suite was huge(free upgrade from junior suite). Our room had a corner view of the river. The rooftop bar and lounge area was lovely. The restaurant was very good and reasonably priced. Every staff member was very friendly. The...More

Thank Julie H
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about the staff, they truly believe in putting the guest first. I will relay your candid comments about your stay, the roof top is truly amazing We look forward to having you here again.

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19596979899424
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$159 - US$403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
#11 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$159 - US$403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
#11 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
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Traveller (473)
Room & Suite (324)
Dining (30)
Amenities (41)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
lindafromNJ
3 January 2018|
AnswerShow all 3 answers
Response from Amy V | Reviewed this property |
We also were told cancellation would mean forfeiture of all costs. It was definitely a risk.
0
Votes
Marlo K
1 November 2017|
AnswerShow all 5 answers
Response from VenusRealtor | Reviewed this property |
Yes. If it's cold you may want to pay a few bucks and get a cab but it's not a far walk.
1
Vote
dangem67
30 July 2017|
AnswerShow all 4 answers
Response from dangem67 |
Thank you for taking the time to answer, yes it does help.
1
Vote
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12345612
Room Tips
"5 stars for service, sleep quality and rooms."
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"High floor is preferred."
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"We liked our junior suite."
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"Request a high floor on the west side of the building for a view of the Mississippi River."
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