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Extended Stay America - Memphis - Apple Tree

49 reviews
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Traveller (16)
Room & Suite (18)
Dining (1)
Overview
  • Excellent40%
  • Very good10%
  • Average14%
  • Poor10%
  • Terrible26%
5 Jan 2018
“It was fine for a cheap place to stay”
15 Nov 2017
“Couldn't beat the price and feel safe”
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Laundry Service
Self-Serve Laundry
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (49)Write a Review
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1 - 5 of 48 reviews
Hotel's Favourite
Reviewed 6 January 2018

I always have a great experience at this hotel chain a couple of years ago I had th live in a hotel for 3 months because a tree fell on my house and the service was great it was like I was at home they...More

Review collected in partnership with Extended Stay
Thank Sheree C
Response from 00esa, Manager at Extended Stay America - Memphis - Apple TreeResponded 7 January 2018

Sheree, thanks for being our guest at Extended Stay America and for the wonderful feedback. We are thrilled to read how much you loved the service offered by our staff and that you had an enjoyable stay. We look forward to your many more visits...More

Reviewed 5 January 2018

It's a $50 hotel. Staff was friendly and sheets and towels were clean. My only complaint was when I checked out. The woman was on the phone and didn't pay me any attention. I had to ask her if I was finished and I didn't...More

Review collected in partnership with Extended Stay
Thank Felecia B
Response from 00esa, Manager at Extended Stay America - Memphis - Apple TreeResponded 7 January 2018

Felecia, thank you for staying with us. We are glad to read you liked our affordable rates and the cleanliness of our amenities. That being said, we are sorry for the issue you had with our front desk service. Your comments have been shared with...More

Reviewed 30 December 2017 via mobile

I prepaid for our room for 2 nights via hotels.com at the Extended Stay America Apple Tree in Memphis TN. I informed hotels.com that we would be arriving between 10-11pm for late check in. Our train had a mechanical breakdown causing us not to get...More

Thank Joanie K
Response from 00esa, Manager at Extended Stay America - Memphis - Apple TreeResponded 1 January 2018

Joanie, thank you for reviewing our hotel. We sincerely apologize for the difficulties you experienced on arrival. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we...More

Reviewed 4 December 2017

This was a very nice and affordable hotel. The location was off the road and mid point from everything. The staff were very friendly. I really enjoyed my visit there and would definitely reserve it again.More

Review collected in partnership with Extended Stay
Thank billiefayh
Response from 00esa, Manager at Extended Stay America - Memphis - Apple TreeResponded 5 December 2017

Thank you for being our guest at Extended Stay America. We are delighted to know our location was convenient for your needs and that you were impressed with the service provided by our attentive associates. We work hard to provide high levels of service, so...More

Reviewed 2 December 2017 via mobile

Checked in and immediately checked out. Carpet ripped up from the hall ways. Marijuana smoke smell everywhere. Attenders were super nice and immediately refunded us stating, Aw yeah I think I know who that is, I’ll go check it out.” Pretty sketchy.

Thank Catherine W
Response from 00esa, Manager at Extended Stay America - Memphis - Apple TreeResponded 4 December 2017

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Hotel Management

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$58 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$58 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (16)
Room & Suite (18)
Dining (1)
Questions & Answers
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Judy M
26 December 2017|
Answer
Response from mjackson3210 | Reviewed this property |
try again, rooms were over booked.very good hotelwith proper accomidations
0
Votes
Room Tips
"No elevator, so if you have a lot of luggage, ask for the second floor."
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"I love the 3rd floor...noone is walking on the roof! :)"
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"choose this hotel in particular. money well spent."
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"the best views are from the rooms on the back side of the hotel"
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